UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549




SCHEDULE 14A

PROXY STATEMENT PURSUANT TO SECTION 14(a) OF THE

SECURITIES EXCHANGE ACT OF 1934

Filed by the registrant x                                Filed by a party other than the registrant  ¨




Filed by the registrant Filed by a party other than the registrant ☐
Check the appropriate box:

¨Preliminary Proxy Statement

¨Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e) (2))

xDefinitive Proxy Statement

¨Definitive Additional Materials

¨Soliciting Material Pursuant to Section 240.14a-12240.14a-1

Navient Corporation

(Name of Registrant as Specified in Its Charter)

(Name of Person(s) Filing Proxy Statement if Other Than the Registrant)


Payment of filing fee (check the appropriate box):

x ☒No fee required.
¨ ☐Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11
 (1)

Title of each class of securities to which transaction applies:

 (2)

Aggregate number of securities to which transaction applies:

 (3)

Per unit price or other underlying value of transaction computed pursuant to Exchange Act Rule 0-11 (set forth the amount  on which the filing fee is calculated and state how it was determined):

 (4)

Proposed maximum aggregate value of transaction:

 (5)

Total fee paid:

¨Fee paid previously with preliminary materials.
¨Check box if any part of the fee is offset as provided by Exchange Act Rule 0-11(a)(2) and identify the filing for which the offsetting fee was paid previously. Identify the previous filing by registration statement number, or the form or schedule and the date of its filing.
(1)Amount Previously Paid:
 (1)

Amount Previously Paid:

 (2)

Form, Schedule or Registration Statement No.:

 (3)

Filing Party:

 (4)

Date Filed:


Notice of 2016 Annual Meeting

of Shareholders and Proxy Statement

LOGO

Thursday, May 26, 2016 at 11:00 a.m., Eastern Daylight Time

Navient Corporation

123 Justison Street

Wilmington, Delaware

LOGO

LOGO



LOGO


LOGO






123 Justison Street

Wilmington, Delaware 19801


April 15, 2016

9, 2020

Dear Fellow Shareholders:

In two weeks,

As we will celebrate our second anniversary as a separate loan management, servicing and asset recovery company. We value the trust and confidencewrite this letter to invite you have placed in us, and we look forward to continuing to retain that trust and confidence.

In 2015, we executed on our commitment to generate value for shareholders. Highlights from the year include:

Earned core net income of $694 million

Acquired $3.7 billion in student loans

Expanded our municipal asset recovery and business processing services with the acquisition of Gila

Extended our asset recovery and business processing services to the healthcare marketplace with2020 Annual Meeting of Shareholders of Navient Corporation, the acquisition of Xtend

Reduced outstanding unsecured debtworld is gripped by $2.3 billion,uncertainty created by COVID-19. We understand that these are challenging times for everyone and

Returned $1.2 billion want to shareholders through dividends and share repurchases.

Loan Management and Servicing

Navient is the largest servicer of student loans, serving over 12 million customers with $300 billion in outstanding balances. We bring over 40 years of experience, allowing us to helpassure our customers better manage their student loan obligations. In fact, despite the public dialogue and media stories to the contrary, student loan delinquency rates for our portfolio are the lowest they have been in over a decade.

At Navient, we use our experience and expertise to help our customers navigate the complex federal student loan program. The results are outstanding. Navient customers are more likely to find the right payment planstockholders that leads to success. Our customers default at a 38 percent lower rate than all other student loan borrowers, are less likely to be severely delinquent, and are more likely to enroll in an alternative income-based repayment plan.1 These are industry-leading statistics. Our performance is a source of tremendous pride to our 7,000-plus team members.

We are able to deliver this industry-leading performance by using our expertise and data to better identify customers who need extra support, reach out in ways that result in higher rates of contact, and present repayment options that fit their budget. We have responded to the incredible and growing program complexity by creating teams of specialists and the means to direct customers to the appropriate team. We have also used our expertise and data to develop an award-winning financial literacy webinar series for our customers.

Servicers play an important role in helping borrowers successfully repay their loans. The fact is that the overwhelming majority of borrowers have manageable debt and are successfully repaying it. Delinquencies in the overall Direct Student Loan program have declined 22 percent since 2013.

1

VisitNavient.com/facts for more information.


Despite this positive trend, servicers have been criticized—often for the debt levels and struggles of student loan borrowers. Yet, servicers do not set the cost a school charges, nor do we set the amounts students can borrow, the interest rates charged or the repayment terms offered. We begin to provide service to the customer after the loan is made and the funds have been spent. With a federal financial aid program this large and broad, there are many who struggle to keep up with their payments or who disengage given that their education and career outcomes were not as expected. That is the situation we should be trying to prevent and where federal policy discussions should be focused.

Public Advocacy

Navient has been a strong public voice with recommendations to improve the federal student loan program. Our top recommendations include:

Encourage struggling customers to contact their servicer. Servicers cannot help if they cannot speak with a customer. In fact, nine out of 10 times when we speak with a federal borrower who is behind in payments, we are able to enroll him or her in a solution to avoid default. Contact works; let’s encourage it.

Simplify the loan program by eliminating duplicate programs and streamlining forms. Do we really need over 50 repayment options, including nine different income-based programs? Unnecessary complexity can overwhelm customers and discourage engagement.

Add services that help students and families understand the total cost of earning the degree and the affordability of their financing plan before they select a school and start to borrow. Too many borrowers tell us they wish they had this information before they borrowed.

Student loans are a critical resource for those pursuing higher education and provide the means to pursue dreams to millions of students each year. Lost in the national conversation is the fact that this program works as intended for the vast majority of students and families. The federal student loan program and federal policies do an excellent job of providingaccess to higher education. There are currently 40 percent more students enrolled in higher education than in 2000, and more than 63 million Americans over the age of 25 hold a bachelor’s degree. Today, the federal student loan program has become a popular political topic. This should not be a partisan topic. Students, families and taxpayers (all of whom ultimately bear the cost of the program) would all benefit from a bipartisan approach based on data and facts that help lower the cost of higher education, create broad access, and most importantly, create stronger paths to graduation.

Asset Recovery and Business Processing

Looking beyond student loans, Navient also has a rapidly growing business in asset recovery and business processing. We are applying the expertise, systems and compliance skills we have developed in student loans to the municipal and healthcare markets. A growing list of clients are benefiting from higher performance, lower cost, and strong compliance controls we bring each and every day. These business lines generated $118 million in revenue in 2015. We expect this to grow by approximately $100 million in 2016.

Capital Profile

As a board and management team, we are focused on delivering value to allthe health and safety of our stakeholders. For shareholders, this means a disciplined approachteammates while safely continuing to investingmeet the capital you have entrusted us to manage. To create the highest, sustainable return, we maintain a strong capital profile that supportsneeds of our business in all economic environments. Today, our capital position is very strong. Our free cash flow, debt coverage ratioscustomers and equity ratiosclients. We are at very strong levels—levels far above those we maintained when our debt was rated “A.” We maintained these levels while reducing our outstanding unsecured debt by $2.3 billion and returning $1.2 billion to shareholders through dividends and share repurchase in 2015.


Our capital profile demonstrates our commitment to our clients, our bondholders, ABS investors and shareholdersalso focused on ensuring that we are built forprepared to fully engage in growing our business when appropriate.

To protect the long-term.

Disciplined Risk Management

2015 represented a year of executing on our long-term strategy. This included operating independently for the first full year since our strategic separation, integrating new leadership, acquiring two new companies that extend our reach,safety, health and building new processes and governance that properly balance risk and investment returns. We have a business plan that is governed by risk guidelines to ensure our portfolios and businesses are managed to produce appropriate, risk-adjusted returns. Our risk management discipline ensures we are mindful of various market challenges, including risks related to interest rates, credit spreads and foreign exchange rates to help ensure that eachwell-being of our businesses willteam, customers and communities, we rapidly and successfully implemented several preventative measures including a broad work from home policy. We aggressively deployed technology and training to enable team members to perform well through various market cycles. Our philosophy guides us to acthigh-quality customer service, accurate processing and other tasks previously undertaken in the best interestsoffice. For the small number of our employees supporting essential business functions whose job cannot be done from home, we implemented aggressive “social distancing” and best-practice hygiene measures in our facilities.

For the millions of student loan borrowers we serve, we swiftly implemented unprecedented relief programs initiated by the White House and Congress for Department of Education borrowers, and we created or deployed options to suspend payments to support FFELP and private credit borrowers. We also created a comprehensive webpage dedicated to providing information needed to access these programs during this crisis. The webpage iswww.navient.com/Covid-19/.
Navient continued to support its communities in this time of need and has donated thousands of N95 respirator masks to medical facilities in 19 communities.
The company’s transformation was possible because of our careful business continuity planning and preparation. Our detailed plans allowed for quick action, creativity and flexibility in who and where we worked, to how we continuously met the needs of our customers and clients, while producing attractive long- term returns for all of our stakeholders.

Building for the Future

Setting the strategic course for Navient involves a high level of engagement between management and our Board. Our entire Board acts as a strategy committee and meets regularly to discuss the priorities of our Company, taking into consideration economic, consumer and other significant trends, as well as changes in our businesses. Our directors take this responsibility seriously. In fact, every regularly scheduled board meeting held in 2015 began with an executive session with our President and CEO to discuss strategic topics. We also regularly discuss and review feedback from our shareholders, customers and other stakeholders.

Ongoing Evolution of a Skilled and Diverse Board

Each member of clients.

Navient’s Board of Directors, other than the CEO, is an independent director. The Board is also led by an independent chairman. In addition, over half of these independent Directors are women—more than any other financial services company on the S&P 500. Our leadership on boardroom gender parity has been recognized by the New York Stock Exchange, Women’s Forum of New York, and 2020 Women on Boards.

We believe our nominees for the Board possess the breadth of experience and range of relevant skills to provide effective oversight of the Company’s strategies and performance. Importantly, the Board continues to evolve. In addition to welcoming six new directors in the last two years, one of our long-standing and most dedicated leaders, Stephen Shapiro, a director since 1997, will retire from the Board effective as of the Annual Meeting. We thank Steve for his years of dedicated service. We have planned for this event, and thus do not intend to nominate a replacement candidate. We anticipate that our Board will continue to refresh itself in the coming years.

The Board’s keen focus on board composition and succession planning has led to the addition of six outstanding new directors since the beginning of 2014: Linda Mills, Jane Thompson, John Adams, Anna Escobedo Cabral, Katherine Lehman and Laura Unger. Each of these directors has brought new perspectives, deepened or added to our skill sets, and refreshed the Board for the future. This focus will bear even more fruit in 2016 and beyond when, if reelected, our Audit, Compensation and Personnel, and Finance and Operations Committees will be led by three of these new directors.

Shareholder Meeting

I am pleased to invite you to attend our 2016 Annual Meeting of Shareholders on Thursday, May 26, 2016, at 11:00 a.m., Eastern Daylight Time. The Annual Meeting will be held virtually via the Internet on Wednesday, May 20, 2020 at Navient’s headquarters located at 123 Justison Street, Wilmington, Delaware.


Attached8:00

a.m. Eastern Daylight Time, to this letter are a Noticeprotect the safety and well-being of 2016our shareholders and employees in light of the COVID- 19 outbreak.
At our Annual Meeting, of Shareholderswe will consider the matters described in this proxy statement. We also look forward to reviewing with you significant developments since last year’s meeting—including substantial progress in improving customer experience and efficiency, and working to accelerate future growth. 2019 was an excellent year on many fronts and we are working across the entire company to do our Proxy Statement, which describebest in 2020 as we face new challenges together.
We are again making our proxy materials available to you electronically. We hope that this continues to offer you a convenient way to review the businessmaterials while allowing us to be conducted at the Annual Meeting. There are several ways in whichreduce our environmental footprint and expense.
The proxy statement contains important information and you canshould read it carefully. Your vote is important, and we strongly encourage you to vote your shares including online, by telephone, or by mail. Specific instructions about eachusing one of thesethe voting methods can be found beginning on page 7 of the Proxy Statement.

Your vote is important. Whether you own a few shares or many, it is important that you are represented. Please vote at your earliest convenience by following the instructionsdescribed in the Notice of Internet Availability of Proxy Materials or the proxy cardstatement.

We wish you received in the mail.

Thank you for your continued investment in Navient. We look forward to seeing you at the Annual Meeting.

Sincerely,

good health and safety.

LOGO

LOGO
John (Jack) F. Remondi
William M. Diefenderfer, III
President and Chief Executive Officer
Chairman
Linda A. Mills
Chair of the Board of Directors



LOGO

To learn more about these and other awards as well as other ways

we participate in our communities, please visitwww.navient.com/about/who-we-are


LOGO


123 Justison Street

Wilmington, Delaware 19801


April 15, 2016

9, 2020




NOTICE OF 20162020 ANNUAL MEETING OF SHAREHOLDERS OF

NAVIENT CORPORATION




To Our Shareholders:

Navient Corporation (“Navient” or the “Company”) will hold its 20162020 Annual Meeting of Shareholders (the “Annual Meeting”) as follows:

Date:
Wednesday, May 20, 2020

Date:

Time:

 

Thursday, May 26, 2016

11:

Time:8:00 a.m., Eastern Daylight Time

Place:

 

Navient Corporation

123 Justison Street

Wilmington, Delaware 19801


Access:
Meeting Live via the Internet
Please visitwww.virtualshareholdermeeting.com/NAVI2020

Items of Business:


 

(1)

Elect the 129 nominees named in the proxy statement to serve as directors for one-year terms or until their successors have been duly elected and qualified;

(2)

(2)    Ratify the appointment of KPMG LLP as Navient’s independent registered public accounting firm for 2016;

2020;
(3)

(3)    Approve, in a non-binding advisory vote, the compensation paid to Navient’s named executive officers;

(4)To hold a non-binding advisory vote on whether a shareholder vote to approve the compensation paid to our named executive officers should occur every one, two or three years;
 

(4)    Consider and vote on a shareholder proposal, if properly presented at the meeting and not previously withdrawn; and

(5)

(5)    Act on such other business as may properly come before the Annual Meeting or any adjournment or postponement of the meeting.

Record Date:

You may vote if you were a shareholder of record as of the close of business on March 30, 2016.


Record Date:
You may vote if you were a shareholder of record as of the close of business on March 23, 2020.

In the interest of the health and well-being of our shareholders and our employees, and taking into account the protocols of federal, state and local governments, we have determined that the 2020 Annual Meeting will be held in a virtual meeting format only, via the Internet, with no physical in-person meeting. If you plan to participate in the virtual meeting, please refer to instructions on page 6 of this proxy statement.


Your participation in the Annual Meeting is important. You can vote by telephone, Internet or, if you request that proxy materials be mailed to you, by completing and signing the proxy card enclosed with those materials and returning it in the envelope provided. If you wish to attend and participate in the virtual meeting, in person, you must bringprovide evidence of your ownership as of March 30, 2016,23, 2020, or a valid proxy showing that you are representing a shareholder who owned shares as of that date.

Thank you for your interest in Navient.

By Order of the Board of Directors,

LOGO

Mark L. Heleen

Secretary


By Order of the Board of Directors,
Mark L. Heleen
Secretary


Important Notice Regarding the Availability of Proxy Materials for the Annual Meeting of Shareholders to be Held on May 26, 2016.

20, 2020.

This notice and proxy statement and our Annual Report on Form 10-K for the year ended December 31, 20152019 (the “2015 Form 10-K”) are available free of charge athttp:https://www.navient.com/Investors/ShareholderInformation/AnnualReportsabout/investors/stockholderinfo andhttp://materials.proxyvote.com.

You may also obtain these materials at the Securities and Exchange Commission (“SEC”) website atwww.sec.gov or by contacting the Office of the Corporate Secretary, at the Company’s principal executive offices, located at 123 Justison Street, Wilmington, Delaware 19801. Navient will provide a copy of the 20152019 Form 10-K without charge to any shareholder upon written request.

Except to the extent specifically referenced herein, information contained or referenced on our

website is not incorporated by reference into and does not form a part of this proxy statement.


CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

Our shareholder letter and this Proxy Statementproxy statement contain forward-looking statements, within the meaning of the Federal securities laws, about our business and prospects. These forward-looking statements are subject to risks and uncertainties and are based on the beliefs and assumptions of our management based on information currently available. Use of words such as “believes,” “expects,” “anticipates,” “intends,” “plans,” “should,” “may,” “could,” “likely” or similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these words. Our future results may differ materially from our past results and from those projected in the forward-looking statements due to various uncertainties and risks, including, but not limited to, those described in Item 1A of Part I (Risk Factors) of our Annual Report on2019 Form 10-K and our Form 10-Q for 2015.the quarter ending March 31, 2020. We disclaim any obligation to update any forward-looking statements contained herein after the date of this Proxy Statement.

proxy statement.



Table of Contents


PROXY SUMMARY1

PROXY SUMMARY

Annual Meeting of Shareholders
1
 
Meeting Agenda Voting Matters
1
 
Board and Governance Practices
2

GENERAL INFORMATION

Board of Directors Composition
3
 
Our Director Nominees 
4
GENERAL INFORMATION5

6

OVERVIEW OF PROPOSALS

11

12
CORPORATE GOVERNANCE20
 12

CORPORATE GOVERNANCE

21

20
 21

Board Governance Guidelines

20
 21

21
 
Board Succession Planning
21
Management Succession Planning
21
Director Independence 
22

Director Independence

 22

22
 
Committee Membership
2322

Committee Membership

23

25
 26

25
 27

26
 27

Risk Assessment of Compensation Policies

28
 
Nominations Process
28
 
Proxy Access 
29

Nominations Process

29

Director Orientation and Continuing Education

30
 30

30
 30

31
 31

31
 
Policy on Review and Approval of Transactions with Related Parties
31
DIRECTOR COMPENSATION
32

DIRECTOR COMPENSATION

32

Director Compensation Elements

32
 32

32
 32

33
 33

33
 
Other Compensation
33

Other Compensation

 33

33


 33

Director Compensation Table

34

36

37
 
Fees Paid to Independent Registered Public Accounting Firms for 2019 and 2018  
37
 
Pre-approval Policies and Procedures  
37

38

OWNERSHIP OF COMMON STOCK

39


40
EXECUTIVE OFFICERS
42

EXECUTIVE OFFICERS

42

43
PROPOSAL 4 — ADVISORY VOTE ON SAY-ON-PAY FREQUENCY
44
EXECUTIVE COMPENSATION
45
 43

45
 45

46
 46

66
 
Grants of Plan-Based Awards
5867

Grants Of Plan-Based Awards Table

60

68
 61

70
 
Pension Benefits
6370

Pension Benefits

64

Non-Qualified Deferred Compensation

70
 64

Arrangements with Named Executive Officers

71
 
Potential Payments upon Termination or Change in Control
6572

Potential

Actual Payments Upon Termination                                                      or Change In Control

74
 
CEO Pay Ratio
6574

Actual Payments Upon Termination

OTHER MATTERS
75
 68

PROPOSAL 4 — SHAREHOLDER PROPOSAL: DISCLOSURE OF LOBBYING ACTIVITIES AND EXPENSES

69

OTHER MATTERS

72

75
 72

Section 16(a) Beneficial Ownership Reporting Compliance

74

75
 75

Shareholder Proposals for 2017the 2021 Annual Meeting

75
 
Proxy Access Procedures
7576

Solicitation Costs

76
 75

76



Proxy Summary

This summary is intended to provideas an overview of the items that you will findinformation found elsewhere in this proxy statement. Because this is only a summary, you should read the entire proxy statement for more information about these topics before voting.

Annual Meeting of Shareholders



DATE AND TIME:

LOCATION:RECORD DATE:

May 26, 2016

11:20, 2020

8:00 a.m. local time

Virtual Meeting Only
Live via the Internet
Please Visit www.virtualshareholdermeeting.com/NAVI2020

Navient Corporation

123 Justison Street

Wilmington Delaware 19801

March 30, 2016

23, 2020


Meeting Agenda Voting Matters


This year, there are threefour Company-sponsored proposals and one shareholder proposal on the agenda.
Election of a director nominee pursuant to Proposal 1 will require the vote of a majority of the votes cast with respect to that director nominee’s election, meaning that the number of votes cast for such director nominee’s election must exceed the number of votes cast against that nominee’s election (with abstentions and broker non-votes not counted as votes cast either for or against the nominee’s election).
Approval of Proposals 2 3 and 43 at the Annual Meeting will require an affirmative vote of at least a majority of the votes present, represented and entitled to be voted on the matter, and voting affirmatively or negatively.

   Proposals  Board Voting Recommendations Page

1.   

  

Election of each director nominee

  FOR EACH NOMINEE 12

2.      

  

Ratification of the appointment of KPMG as Navient’s independent registered public accounting firm

  FOR 36

3.      

  

Non-binding advisory shareholder vote to approve the compensation paid to our named executive officers

  FOR 43

4.      

  

Shareholder Proposal – Disclosure of Lobbying Activities and Expenses

  AGAINST 69

With respect to Proposal 4, the frequency of the non-binding advisory vote on compensation paid to our named executive officers (namely, every one, two or three years) receiving the greatest number of votes will be considered the frequency recommended by shareholders.


Proposals
Board Voting Recommendations
Page
1.
Election of each director nominee
FOR EACH NOMINEE
12
2.
Ratification of the appointment of KPMG as Navient’s independent registered public accounting firm for 2020FOR36
3.
Non-binding advisory shareholder vote to approve the compensation paid to our named executive officers
FOR
43
4.
Non-binding advisory shareholder vote on whether a non-binding advisory shareholder vote to approve the compensation paid to our named executive officers should occur every one, two or three years
ONE YEAR
44

2020 Proxy Statement

LOGO

1


Board and Governance Practices


We believe our corporate governance policies reflect best practices.

In addition to executive compensation practices that strongly link pay and performance, Navient’s Code of Business Conduct and Board of Directors governance policies help to ensure that we meet high standards of ethical behavior, corporate governance and business conduct. The following chart highlights key Board information and governance practices.

practices in place on December 31, 2019.

Separate Chair and CEOYes

    Size of Board

13

    Separate Chairman and CEO

Yes

Average Age of Directors


60
 62.5

Number of Independent Directors

9
 12

Annual Elections of Directors

Yes
 Yes

Majority Voting for Directors

(uncontested elections)
Yes
 Yes

Board Meetings Held in 20152019 (average director attendance 96%94.8%)

32
 10

Annual Self-Evaluation of the Board and Each Committee

Yes
 Yes

Annual Equity Grant to Directors

Yes
 Yes

Director Stock Ownership Guidelines

Yes
 Yes

Independent Directors Meet without Management Present

Yes
 Yes

Mandatory Retirement Age for Directors

Yes
 Tenure Limit for DirectorsYes

    Board Orientation and Continuing Education Program

Proxy AccessYes
 Yes

Anti-Hedging and Anti-Pledging Policy

Yes
 Yes

Code of Business Conduct for Directors and Officers

Yes
 Yes

Enhanced Compensation Recovery/Clawback Policy

Yes
 Yes

Annual Advisory Approval of Executive Compensation

94%
 Yes

Independent Compensation Consultant

Yes
 Yes

Double-Trigger Change in Control

Yes
 Yes

    ReviewActive Board and Management Succession and Planning

Yes
 Yes

Executive Stock Ownership Guidelines

Yes
 Yes

No Employment Agreements for Executives

Yes
 Yes

No Excessive Perquisites

Yes
 Yes

No Above-Market Earnings on Deferred Compensation

Yes

For more information about our governance programs and our Board of Directors, see Proposal 1 beginning on page 12.


2020 Proxy Statement2

Board of Directors Composition


The composition of our Board reflects a breadth and variety of skills, business experiences and backgrounds.

The composition of our Board reflects the great wealth of experience and skills of our directors. The following table highlights each director’s specific skills, knowledge and experiences that he or she brings to the Board. A particular director may possess additional skills, knowledge or experience even though they are not indicated below.


Frederick
Arnold
Marjorie L.
Bowen (1)
Anna
Escobedo
Cabral
Larry A.
Klane (1)
Katherine A.
Lehman
Linda A.
Mills
John (Jack) F.
Remondi
Jane J.
Thompson
Laura S.
Unger
David L.
Yowan

LOGO

Skills and Experience  2 


Board of Directors Composition

The composition of our Board reflects a breadth and variety of skills, business experiences and backgrounds. 

LOGO

The compositionBoard of our Board reflects the great wealth of experience and skills of our directors. The following table highlights each director’s specific skills, knowledge and experiences that he or she brings to the Board. A particular director may possess additional skills, knowledge or experience even though they are not indicated below.

NameExecutive
Leadership
Industry
Directors Experience
Business
Operations
Finance
and
Accounting
Financially
Literate(1)
Audit
Financial
Expert(2)
Banking
and
Capital
Markets
Mergers and
Acquisitions
Regulatory,
Policy or
Legal
Public
Company
Board or
Corporate
Governance
Academic
and
Research

John K. Adams, Jr.

XXXXXXXXXX
 
Industry Experience (2)
XX
X
XXX
X
Executive LeadershipXXXXXXXXXX
Business OperationsX

XXXXXXX
Finance/Capital AllocationXXXXXXXX
X
Financially Literate (3)
XXXXXXXXXX
Audit Committee Financial Expert (4)
X

XXXX

X
Regulatory/Policy/LegalX
X

XXXXX
Mergers/AcquisitionsXX XXXXXXXX

Ann Torre Bates

XXXXXXX

Anna Escobedo Cabral

XXXXX

William M. Diefenderfer, III

Higher Education

X

XXX

Human Capital Management/CompensationX
XXXXX

Diane Suitt Gilleland

XXXXX
X

Katherine A. Lehman

Corporate GovernanceXXXXXXXXXXXX

Linda A. Mills

XXXXXXXXX

Barry A. Munitz

Technology/Systems XXXXXXXX

John (Jack) F. Remondi

XXXXXXXXXX

Steven L. Shapiro(3)

XXXXXXX

Jane J. Thompson

XXXXXXXX

Laura S. Unger

XXXXX

Barry L. Williams

XXXXXX   XXX  X


Board Gender DiversityDirector Age DistributionDirector Tenure
 
 

(1)

Ms. Bowen and Mr. Klane joined the Board on May 1, 2019. Ms. Bowen is not being nominated by the Board for reelection, and her tenure as a director will end when her current term expires at our 2020 Annual Meeting.

(2)Directors with professional experience in the financial services, consumer lending or business processing services industries.
(3)Directors who are able to read and understand financial statements.

(2)(4)

Directors determined by the Board to be audit committee financial experts, as that term is defined under rules promulgated by the SEC.


(3)

Mr. Shapiro is not eligible to stand for re-election because he has reached the mandatory retirement age under our Board’s Governance Guidelines.

2020 Proxy Statement
3


Our Director Nominees

  Director  
Standing Committee Memberships(3)
 
Other
Public
NameAge(1)Since(2)Occupation and ExperienceIndependentECACCCNGC
FOCBoards
Frederick Arnold662018Financial ExecutiveYes
M

 M1
Anna Escobedo Cabral602014Partner, Cabral Group, LLCYesMC M 0
Larry A. Klane
592019
Co-Founding Principal, Pivot
Investment Partners LLC
Yes

M
 M0
Katherine A. Lehman452014
Managing Partner, Hilltop Private Capital, Private Equity InvestorYesM M C
1
Linda A. Mills702014
President, Cadore Group LLCYesC    1
John (Jack) F. Remondi57
2013
President and Chief Executive
Officer, Navient
No
M    1
Jane J. Thompson68
2014
CEO, Jane J. Thompson Financial ServicesYesM C
M 2
Laura S. Unger59
2014
President, Unger, Inc.YesMM C
 2
David L Yowan63
2017
EVP and Corporate Treasurer American Express CompanyYes  M M0

(1)

LOGO

3Ages are as of April 9, 2020.


Our Board is diverse in terms of age, tenure, and gender. The average age of our directors is 62.5 years old. The following charts also reflect the tenure and gender diversity of our directors.

LOGO

(2)*

For purposes of this chart we have counted each director’s service with SLM Corporation and its predecessors (other than the Student Loan Marketing Association). Prior to and shortly after our separation from SLM Corporation, we added six new independent directors to our Board.

Our Director Nominees

Name Age  Director
Since*
  Occupation and Experience Independent Committee Memberships Other
Public
Boards
     EC AC CC NGC FOC 
           

John K. Adams, Jr.

  60    2014   Retired – Investment Banking Yes  M   M 1

Ann Torre Bates

  58    1997   Retired – Strategic and Financial Consultant Yes M C  M  3

Anna Escobedo Cabral

  56    2014   Senior Advisor, Inter-American Development Bank Yes  M   M 0

William M. Diefenderfer, III

  70    1999   Partner, Diefenderfer, Hoover, McKenna & Wood, LLP Yes C     1

Diane Suitt Gilleland

  69    1997   Retired – State Higher Education Executive Yes  M  M  0

Katherine A. Lehman

  41    2014   Private Equity Investor Yes   M  M 0

Linda A. Mills

  66    2014   Retired – Corporate Executive, Northrop Grumman Yes M  C  M 1

Barry A. Munitz

  74    1997   

Chancellor Emeritus – California State University

 

Retired – President and CEO, Getty Trust

 Yes M  M C  0

John (Jack) F. Remondi

  53    2013   President and Chief Executive Officer, Navient No M     1

Jane J. Thompson

  64    2014   CEO, Jane J. Thompson Financial Services Yes  M   M 4

Laura S. Unger

  55    2014   Financial Services Consultant Yes  M  M  2

Barry L. Williams

  71    2000   Retired – Investment Consultant Yes M   M   C 1

*

For these purposes,director tenure chart on the immediately preceding page, we are considering a Director’s prior service with SLM Corporation and its publicly-heldpublicly held predecessors prior to our separation transaction.

transaction in 2014.

(3)Membership as of December 31, 2019.

EC

EC

Executive Committee

NGC

Nominations and Governance Committee

C

Chair

AC

Audit Committee

FOC

Finance and Operations Committee

M

Member

CC

Compensation and Personnel Committee

LOGO

  4 


Additional information about our director nominees, including summaries of their business and leadership experience, skills and qualifications, can be found in the director biographies that begin on page 13 of this proxy statement.

2020 Proxy Statement4

General Information

Navient Corporation (“Navient,” the “Company,” “we,” “our” or “us”) is furnishing this proxy statement to solicit proxies on behalf of the Board of Directors (the “Board of Directors” or “Board”) for use at our 20162020 Annual Meeting of Shareholders (the “Annual Meeting”). Due to the ongoing public health impact of the novel coronavirus outbreak (COVID-19), this year’s Annual Meeting will be a virtual meeting conducted solely via live webcast. You will be able to attend the Annual Meeting, vote your shares electronically, and submit questions during the meeting by visiting a special website established for this purpose: www.virtualshareholdermeeting.com/NAVI2020. You will not be able to attend the Annual Meeting in person. A copy of the Notice of 20162020 Annual Meeting of Shareholders accompanies this proxy statement. This proxy statement is being sent or made available, as applicable, to our shareholders beginning on or about April 15, 2016.

On April 30, 2014, the separation of Navient from SLM Corporation (the “Spin-Off”) was completed. The separation was effected through the distribution by SLM Corporation (“SLM”), on a one-to-one basis, of all the shares of common stock of Navient to the holders of shares of SLM common stock as of the close of business on April 22, 2014, the record date for the distribution. As a result of the distribution, Navient became an independent, publicly-traded company that operates the loan management, servicing and asset recovery business previously operated by SLM. Navient is comprised primarily of portfolios of education loans formerly held by SLM that were not held in Sallie Mae Bank at the time of the separation, as well as servicing and asset recovery activities on those loans and loans held by third parties. In connection with the Spin-Off, Navient entered into several agreements with SLM and its affiliates that governed the Spin-off and the relationship of the parties following the Spin-off. For a discussion of these agreements, refer to “Certain Relationships and Related Transactions.”

9, 2020.

2020 Proxy Statement

LOGO

5


Questions and Answers about the Annual Meeting and Voting

Why is this year’s Annual Meeting being held as a virtual only meeting?

This year’s Annual Meeting is being held as a virtual only meeting due to the ongoing public health impact of the coronavirus outbreak (COVID-19) and to support the health and well-being of our stockholders, employees and community members. Holding the Annual Meeting as a virtual only meeting allows us to reach the broadest number of stockholders while maintaining our commitment to health and safety.

Who may vote?

is entitled to attend and vote at the Annual Meeting?



Only shareholders who owned shares of Navient’s voting common stock,Common Stock, par value $0.01 per share (“Common Stock”), at the close of business on March 30, 2016,23, 2020, the record date for the Annual Meeting, are entitled to notice of, and to vote at, the Annual Meeting. Navient’s Common Stock is listed on the NASDAQ Global SelectNasdaq Stock Market (“NASDAQ”Nasdaq”) under the symbol “NAVI.” On March 30, 2016, 330,821,40823, 2020, 193,814,038 shares of Common Stock were outstanding and eligible to be voted. Each share of Common Stock is entitled to one vote with respect to each matter on which holders of Common Stock are entitled to vote.


How do I attend the Annual Meeting?


This year’s Annual Meeting will be a virtual only meeting conducted solely via live webcast.
To participate in the Annual Meeting, visit www.virtualshareholdermeeting.com/NAVI2020 and enter the sixteen-digit control number included on your Notice of Internet Availability of Proxy Materials or your proxy card. The live webcast will begin at 8:00 a.m. EDT on Wednesday, May 20, 2020. We encourage you to access the virtual meeting platform at least 15 minutes prior to the start time. If you do not have a sixteen-digit control number, you will still be able to access the webcast as a guest, but will not be able to vote your shares or ask a question during the meeting.
The virtual meeting platform is fully supported across browsers (Internet Explorer, Firefox, Chrome and Safari) and devices (desktops, laptops, tablets and mobile phones) running the most updated version of applicable software and plugins. Participants should ensure they have a strong WiFi connection wherever they intend to participate in the meeting. Further instructions on how to attend and participate in the Annual Meeting, including how to demonstrate proof of stock ownership, will be posted on the virtual meeting website.
We will have technicians ready to assist you with any technical difficulties you may have accessing the virtual meeting. Technical support will be available on the virtual meeting platform beginning at 7:00 a.m. EDT on the day of the meeting and will remain available until thirty minutes after the meeting has finished.

Why did I receive a “Notice Regarding the Availability of Proxy Materials”?



Navient is furnishingfurnishes proxy materials to its shareholders primarily via the Internet, instead of mailing printed copies of those materials to each shareholder. By doing so, Navient saveswe save money and reduces itsreduce our environmental impact. On or about April 15, 2016,9, 2020, Navient mailedwill mail a Notice of Internet Availability of Proxy Materials (“Notice of Internet Availability”) to certain of the Company’s shareholders. The Notice of Internet Availability contains instructions on how to access Navient’s proxy materials and vote online or vote by telephone. If you would like to receive a paper copy of Navient’s proxy materials, please follow the instructions included in the Notice of Internet Availability. The Notice of Internet Availability also contains a 15-digit16-digit control number that you will need to vote your shares. If you previously chose to receive Navient’s proxy materials electronically, you will continue to receive access to these materials via an e-mail that will provideprovides electronic links to these documents unless you elect otherwise.


2020 Proxy Statement
6

How do I request paper copies of the proxy materials?



You may request paper copies of the proxy materials for the Annual Meeting by following the instructions included on your Notice of Internet Availability or listed atwww.proxyvote.com, by telephoning 1-800-579-1639, or by sending an e-mail tosendmaterial@proxyvote.com.

What is the difference between holding shares as a beneficial owner in street name and as a shareholder of record?



If your shares are held in street name through a broker, bank, trustee or other nominee, you are considered the beneficial owner of those shares. As the beneficial owner, you have the right to direct your broker, bank, trustee or other nominee how to vote your shares. Without your voting instructions, your broker, bank, trustee or other nominee may only vote your shares on proposals considered to be routine matters. The only routine matter being considered at the Annual Meeting is Proposal 2 (relating to the ratification of the independent registered public accounting firm). Proposals 1, 3 and 4 are considered non-routinenon- routine matters. For non-routine matters, your shares will not be voted without your specific voting instructions. Accordingly, Navient encouragesWe encourage you to vote your shares.

LOGO

6


If your shares are registered directly in your name with Navient’s transfer agent, Computershare, you are considered to be a shareholder of record with respect to those shares. As a shareholder of record, you have the right to grant your voting proxy directly to NavientNavient’s Board of Directors or to a third party, or to vote in person at the Annual Meeting.


What if I hold my shares in street name and I do not provide my broker, bank, trustee or other nominee with instructions about how to vote my shares?


You may instruct your broker, bank, trustee or other nominee on how to vote your shares using any of the methods described above. If you do not provide them with instructions on how to vote your shares prior to the Annual Meeting, they will have discretionary authority to vote your shares only with respect to routine matters. Only Proposal 2 (relating to the ratification of the independent registered public accounting firm) is considered to be a routine matter, and your broker, bank, trustee or other nominee will not have discretion to vote your shares with respect to Proposals 1, 3 or 4. If you do not give your instructions on how to vote your shares on Proposals 1, 3 or 4, your shares will then be referred to as “broker non-votes” and will not be counted in determining whether any of Proposals 1, 3 or 4 is approved. Please participate in the election of directors and vote on all the proposals by returning your voting instructions to your broker, bank, trustee or other nominee.

How do I vote shares of Common Stock held in my 401(k) Plan?


If you participate in the Navient 401(k) Savings Plan, you may vote the number of shares equivalent to your interest in the plan’s company stock fund, if any, as credited to your account on the record date. You will need to instruct the 401(k) Savings Plan trustee by telephone, internet or by mail on how to vote your shares. Voting instructions must be received no later than 5:00 p.m., Eastern Daylight Time, on May 15, 2020. If you own shares through the Navient 401(k) Savings Plan and do not provide voting instructions with respect to your plan shares, the trustee will vote your plan shares on each proposal in the same proportion as other plan shares are being voted.

2020 Proxy Statement
7

How do I vote?



Navient encourages shareholders to vote in advance of the Annual Meeting, even if you plan to attend the Annual Meeting. You may vote in one of the following ways:


VOTE BY INTERNET BEFORE THE MEETING 

By Internet

You may vote electronically via the Internet


Vote your shares atwww.proxyvote.com. Votes submitted via the Internet must be received by 11:59 p.m., Eastern Daylight Time, on May 25, 2016.19, 2020. Please have your Notice of Internet Availability or proxy card available when you log on.

 

By Mail

If you hold your shares in street name through a broker, bank, trustee or other nominee, to vote by mail you must request paper copies of the proxy materials. Once you receive your paper copies, you will need to complete, sign and date the voting instruction form and return it in the prepaid return envelope provided. Your voting instruction form must be received no later than the close of business on May 25, 2016.

By Telephone

If you wish to vote by telephone, you may call the toll-free telephone number on your Notice of Internet Availability or your proxy card, which is available 24-hours a day, and follow the pre-recorded instructions. Please have your Notice of Internet Availability or proxy card available when you call. If you hold your shares in street name, your broker, bank, trustee or other nominee may provide you additional instructions regarding voting your shares by telephone. Votes submitted telephonically must be received by 11:59 p.m., Eastern Daylight Time, on May 25, 2016.

In Person

If you hold shares directly in your name as a shareholder of record, you may either vote in person or be represented by another person at the Annual Meeting by executing a legal proxy designating that person as your proxy to vote your shares. If you hold your shares in street name, you must obtain a legal proxy from your broker, bank, trustee or other nominee and present it to the inspector of elections with your ballot to be able to vote at the Annual Meeting. To request a legal proxy, please follow the instructions atwww.proxyvote.com.

LOGO

  7
VOTE BY PHONE
Call the toll-free number (1-800-690-6903). You may call this toll-free telephone number, which is available 24-hours a day, and follow the pre-recorded instructions. Please have your Notice of Internet Availability or proxy card available when you call. If you hold your shares in street name, your broker, bank, trustee or other nominee may provide you additional instructions regarding voting your shares by telephone. Votes submitted telephonically must be received by 11:59 p.m., Eastern Daylight Time, on May 19, 2020.
VOTE BY MAILIf you hold your shares in a street name through a broker, bank, trustee or other nominee and want to vote by mail, you must request paper copies of the proxy materials. Once you receive your paper copies, you will need to complete, sign and date the voting instruction form and return it in the prepaid return envelope provided. Your voting instruction form must be received no later than the close of business on May 19, 2020.
VOTE BY INTERNET DURING THE MEETING
Go to
www.virtualshareholdermeeting.com/NAVI2020.
Vote must be submitted by the close of polls during the Annual Meeting.
 


2020 Proxy Statement
8

What if I hold my shares in street name and I do not provide my broker, bank, trustee or other nominee with instructions about how to vote my shares?

You may instruct your broker, bank, trustee or other nominee on how to vote your shares using the methods described above. If you do not provide voting instructions to the firm that holds your shares prior to the Annual Meeting, the firm has discretion to vote your shares only with respect to Proposal 2 on the proxy card (relating to the ratification of the independent registered public accounting firm), which is considered a routine matter. However, the firm will not have discretion to vote your shares with respect to Proposals 1, 3 or 4 on the proxy card, as these are each considered to be non-routine matters. If you do not give your instructions on how to vote your shares on Proposals 1, 3 or 4, your shares cannot be voted on those proposals, and your shares will then be referred to as “broker non-votes.” Broker non-votes are not counted in determining whether either Proposals 1, 3 or 4 is approved because they are not included in the number of shares present and entitled to vote. You are encouraged to participate in the election of directors and vote on all of the proposals by returning your voting instructions to your broker, bank, trustee or other nominee.

How do I vote shares of Common Stock held in my 401(k) Plan?

If you participate in the Navient 401(k) Savings Plan, you may vote the number of shares equivalent to your interest, if any, as credited to your account on the record date. You will need to instruct the 401(k) Plan Trustee by telephone, internet or by mail on how to vote your shares. Voting instructions must be received no later than 5:00 p.m. (Eastern Daylight Time) on May 25, 2016. If you own shares through the Navient 401(k) Savings Plan and do not provide voting instructions with respect to your plan shares, the Trustee will vote your plan shares on each proposal in the same proportion as other plan shares are being voted.

How do proxies work?



Navient’s Board of Directors is requesting your proxy. Giving your proxy means that you authorize the persons named as proxies therein to vote your shares at the Annual Meeting in the manner you specify in your proxy (or to exercise their discretion as described herein). If you hold your shares as a record holder and sign and return a proxy card but do not specify how to vote on a proposal, the persons named as proxies will vote your shares in accordance with the Board of Directors’ recommendations. The Board of Directors has recommended that shareholders vote:

“FOR”the election of each of the director nominees named in Proposal 1;

“FOR”ratification of the appointment of Navient’s independent registered public accounting firm, as set forth in Proposal 2;

“FOR”approval, on a non-binding advisory basis, of the compensation paid to our named executive officers as set forth in this proxy statement as set forth in Proposal 3; and

AGAINST” approval of Proposal 4,ONE YEAR” on a non-binding advisory basis as to whether a non-binding advisory shareholder vote to approve the shareholder proposal regarding disclosure of lobbying activities and expenses.

compensation paid to our named executive officers should occur every one, two or three years.

Giving your proxy also means that you authorize the persons named as proxies to vote on any other matter properly presented at the Annual Meeting in suchthe manner as they determine.determine is appropriate. Navient does not know of any other matters to be presented at the Annual Meeting as of the date of this proxy statement.

LOGO

8



Can I change my vote?



Yes. If you hold your shares as a record holder, you may revoke your proxy or change your vote at any time prior to the final tallying of votes by:

Delivering a written notice of revocation to Navient’s Corporate Secretary at the Office of the Corporate Secretary, 123 Justison Street, Wilmington, Delaware 19801;

Submitting another timely vote via the Internet, by telephone or by mailing a new proxy (following the instructions listed under the “How do I vote?” section above); or

Submitting another timely

If you are eligible to vote viaduring the Internet,Annual Meeting, you also can revoke your proxy or voting instructions and change your vote during the Annual Meeting by telephone or by mailing a new proxy (followinglogging into the instructions listed underwebsite at www.virtualshareholdermeeting.com/NAVI2020 and following the How do I vote?” section); or

voting instructions.

Attending the Annual Meeting and voting in person.

If your shares are held in street name, you need to contact your broker, bank, trustee or nominee for instructions on how to revoke or change your voting instructions.

Virtual attendance at the Annual Meeting constitutes presence in person for purposes of quorum at the Annual Meeting.


What constitutes a quorum?



A quorum of shareholders is necessary to transact business at the Annual Meeting. A quorum exists ifwill exist when the holders of a majority of the shares of Common Stock entitled to vote are deemed present in person or represented by proxy, including proxies on which abstentions (withholding authority to vote) are indicated. Abstentions and broker non-votes will be counted in determining whether a quorum exists.


2020 Proxy Statement
9

What vote is necessary to approve each matter to be voted on at the Annual Meeting?

Election of Directors

Navient’s Bylaws (the “Bylaws”) generally provide that the election of



The following table provides a director nominee will be by a majoritysummary of the votes present, represented and entitled to vote, and voting affirmatively or negatively with respect to the nominee at a meetingcriteria for the election of directors at which a quorum is present. Accordingly, a director nominee will be elected toBoard’s voting recommendations for the Board of Directors if the number of shares voted“FOR” the nominee exceeds the number of votes cast“AGAINST” the nominee’s election, without regard to abstentions or broker non-votes.

Shares that are not voted affirmatively or negatively in the election of directors, including abstentions and broker non-votes, have no direct effect in the election of directors, but are taken into account to establish a quorum.

If any director nominee fails to receive a majority of the votes cast“FOR” his or her election, that nominee will automatically tender his or her resignation upon certification of the election results. Navient’s Nominations and Governance Committee will make a recommendation to the Board of Directors on whether to accept or reject such nominee’s resignation. The Board of Directors will actmatters on the recommendation ofagenda for the Nominations and Governance Committee and publicly disclose its decision and the rationale behind it within 90 days from the date of certification of the election results.

Other Proposals

Approval of Proposals 2, 3 and 4 at the2020 Annual Meeting will require an affirmative vote of at least a majority of the votes present, represented and entitled to be voted on the matter, and voting affirmatively or negatively. Shares that are not voted affirmatively or negatively on a matter, including abstentions and broker non-votes, have no direct effect on the matter.

Meeting:

ProposalVoting Options
Vote Required for
Approval
Abstentions
Broker
Non-Votes
Broker
Discretionary
Vote
Permitted
Board's Voting
Recommendation

LOGO

1.
Election of Directors
"FOR" or
"AGAINST"
Affirmative vote of the
holders of a majority
of the votes cast.
NOT
COUNTED
NOT
COUNTED
NO
FOR
the election of
each of the director
nominees
2.
Ratify the appointment
of KPMG LLP as
Navient’s independent
registered public
accounting firm for
2020
"FOR" or
"AGAINST" or
"ABSTAIN"
from voting
 Affirmative vote of the
holders of a majority
of shares deemed
present or represented
by proxy and entitled
to vote on the proposal.
COUNTED
as votes
Against
NOT
COUNTED
YESFOR
3.
Approve, in a non-
binding advisory vote,
the compensation paid
to Navient’s named
executive officers
"FOR" or
AGAINST" or
ABSTAIN"
from voting
Affirmative vote of the
" holders of a majority
" of shares deemed
present or represented
by proxy and entitled
to vote on the proposal.
COUNTED
as votes
Against
NOT
COUNTED
NOFOR
4.
Non-binding advisory
vote as to whether a
non-binding advisory
vote to approve the
compensation paid to
our named executive
officers should occur
every one, two or three
years
“ONE YEAR”
or “TWO
YEARS” or
“THREE
YEARS” or
“ABSTAIN”
from voting
Affirmative vote of the
holders of a plurality
of shares deemed
present or represented
by proxy and entitled
to vote on the
proposal.
NOT
COUNTED
NOT
COUNTED
 NO9ONE YEAR



Who will count the vote?



Votes will be tabulated by an independent inspector of elections.


Who can attend the Annual Meeting?



Only shareholders as of the record date, March 30, 2016,23, 2020, or their duly appointed proxies, may attend. No guests will be allowed to attend the Annual Meeting.

What do I need to do to attend the Annual Meeting and when should I arrive?

The Annual Meeting will be held at the Navient’s headquarters located at 123 Justison Street, Wilmington, Delaware 19801 beginning at 11:00 a.m. (Eastern Daylight Time). Admission to the Annual Meeting will begin at 10:30 a.m., Eastern Daylight Time.

In order to be admitted to the Annual Meeting, you should:

arrive shortly after 10:00 a.m., Eastern Daylight Time, to ensure that you are seated by the commencement of the Annual Meeting at 11:00 a.m., Eastern Daylight Time;


be prepared to comply with security requirements, which may include, among other security measures, security guards searching all bags and attendees passing through a metal detector;

leave your camera at home because cameras, transmission, broadcasting and other recording devices, including smartphones, will not be permitted in the meeting room; and

bring photo identification, such as a driver’s license, and proof of ownership of Common Stock on the record date, March 30, 2016. If you are a holder of record, the top half of your proxy card or your Notice of Internet Availability is your admission ticket. If you hold your shares in street name, a recent brokerage statement or a letter from your bank, broker, trustee or other nominee are examples of proof of ownership. If you want to vote your shares held in street name in person, you must obtain a legal proxy in your name from the broker, bank, trustee or other nominee that holds your shares of Common Stock.

Any holder of a proxy from a shareholder must present a properly executed legal proxy and a copy of the proof of ownership.

If you do not provide photo identification and comply with the other procedures outlined above for attending the Annual Meeting in person, you will not be admitted to the Annual Meeting.

2020 Proxy Statement

LOGO

10


Overview of Proposals


This proxy statement contains four proposals requiring shareholder action, each of which is discussed in more detail below.

Proposal 1 requests the election of 12the director nominees named in this proxy statement to the Board of Directors.

Proposal 2 requests ratification of the appointment of KPMG LLP as Navient’s independent registered public accounting firm for the fiscal year ending December 31, 2016.

2020.

Proposal 3 requests the approval, in a non-binding advisory vote, of the compensation paid to our named executive officers as set forth in this proxy statement.

Proposal 4 isrequests a shareholder proposal regardingrecommendation, in a non-binding advisory vote, as to whether a non-binding advisory vote to approve the preparation of an annual report of Navient’s lobbying activities and expenditures.

compensation paid to our named executive officers should occur every one, two or three years.


2020 Proxy Statement

LOGO

11


Proposal 1 — Election of Directors

Under the Navient Bylaws (the “Bylaws”), the Board of Directors has the authority to determine the size of the Board of Directors and to fill any vacancies that may arise prior to the next annual shareholder meeting.

Although the Board has the authority to change its size at any time, the Board set the size of our Board at 9 on April 6, 2020.

On April 4, 2016,6, 2020, the Nominations and Governance Committee recommended and the Board of Directors nominated the following directors for election at the Annual Meeting:

John K. Adams, Jr.

Ann Torre Bates


Frederick Arnold
Anna Escobedo Cabral

William M. Diefenderfer, III

Diane Suitt Gilleland

Larry A. Klane
Katherine A. Lehman

Linda A. Mills

Barry A. Munitz

John (Jack) F. Remondi

Jane J. Thompson

Laura S. Unger

Barry

David L. Williams

Yowan


Biographical information and qualifications and experience with respect tofor each nominee appears beginning on the next page.
In addition to fulfilling the general criteria for director nominees described in the section titled “Nominations Process,” each nominee possesses experience, skills, attributes and other qualifications that the Board of Directors has determined support its oversight and management of Navient’s business, operations and structure. These qualifications are discussed beginning on the next page along with biographical information regarding each member of the Board of Directors being nominated, including each individual’s age, principal occupation and business experience during the past five years. Information concerning each director is based in part on information received from him or her and in part from Navient’s records.

All nominees listed above have consented to being named in this proxy statement and to serve if elected. Should any nominee subsequently decline or be unable to accept such nomination to serve as a director, an event that the Board of Directors does not now expect, the Board of Directors may designate a substitute nominee or the persons voting the shares represented by proxies solicited hereby may vote suchthose shares for a reduced number of nominees. If the Board of Directors designates a substitute nominee, persons named as proxies will vote“FOR”that substitute nominee.

The

Navient’s Bylaws generally provide that the election of a director nominee will be by a majority of the votes present, represented and entitled to vote,cast and voting affirmatively or negatively with respect to athe nominee at a meeting for the election of directors at which a quorum is present. Accordingly, a director nominee will be elected to the Board of Directors if the number of shares voted“FOR”the nominee exceeds the number of votes cast“AGAINST”the nominee’s election, without regard to sharesabstentions or broker non-votes. Shares that are not voted affirmatively or negatively in the election of directors, including abstentions and broker non-votes.

non-votes, have no direct effect in the election of directors. Those shares, however, are taken into account in determining whether a sufficient number of shares are present to establish a quorum.
If any director nominee fails to receive a majority of the votes cast “FOR” in an uncontested election, that nominee has agreed to automatically tender his or her resignation upon certification of the election results. If such an event were to occur, Navient’s Nominations and Governance Committee will make a recommendation to the Board of Directors on whether to accept or reject such nominee’s resignation. The Board of Directors will act on the recommendation of the Nominations and Governance Committee and publicly disclose its decision and the rationale behind it within 90 days from the date of certification of the election results.

2020 Proxy Statement

LOGO

12


NOMINEES FOR ELECTION TO THE BOARD OF DIRECTORS


Name and Age

Service as a Director

 

Position, Principal Occupation,

Business Experience and Directorships


LOGO


Jack Remondi, 53

57


Director since

May 2013



President and Chief Executive Officer

Navient Corporation


Directorships of Other Public Companies:
CubeSmart Real Estate Investment Trust (NYSE: CUBE) — 2009 to present

Former Directorships of Other Public Companies:
SLM Corporation

Other Professional and Leadership Experience:

Chairman, Reading is Fundamental

Trustee, Nellie Mae Education Foundation

Directorships of Other Public Companies:

Cubesmart Real Estate Investment Trust — 2009 to present Chairman of the Compensation Committee

SLM Corporation — former Board Member


Skills, Experience and Qualifications:

Mr. Remondi has been the Company’s President and Chief Executive Officer since April 2014. He was SLM Corporation’s President and Chief Executive Officer from May 2013 to April 2014, President and Chief Operating Officer from January 2011 to May 2013 and its Vice Chairman and Chief Financial Officer from January 2008 to January 2011.


Mr. Remondi’s 25-yearRemondi has a nearly 30-year history in the student loan and business services industry with Navient and its predecessors, in a variety of leadership roles, including as chief executive officer, enables himchief operating officer and chief financial officer. He has the in-depth knowledge of our industry, customers, investors and competitors, as well as the relationships, to bringlead our company. Mr. Remondi brings to our Board of Directors a unique historical perspective of Navient, its operations and the evolution of the student loan industry. Mr. Remondi also bringsindustry, and he provides valuable insights to the board of directorsour Board in the areas of finance, accounting, portfolio management, business operations and student/consumer lending. He has the in-depth knowledge of our industry, customers, investors

2020 Proxy Statement
13

Name and competitors,Age
Service as well as the relationships, to lead our company.

LOGO

a Director
 13Position, Principal Occupation, Business Experience and Directorships



LOGO

William M. Diefenderfer, III,



Linda Mills, 70

Chairman


Chair of the Board since

March 2014

June 2019

Director since

May 1999

2014

Partner

Diefenderfer, Hoover, McKenna & Wood, LLP

President
Cadore Group LLC

Business Experience:

Partner, Diefenderfer, Hoover, McKenna & Wood, LLP,

President, Cadore Group LLC, a law firm, Pittsburgh, PA — 1991 to present

Chief Executive Officermanagement and President, Enumerate Solutions, Inc., a privately owned technologyIT consulting company — 20002015 to 2002

Deputy Director, U.S. Officepresent

Corporate Vice President, Operations, Northrop Grumman — 2013 to 2015 Corporate Vice President & President, Information Systems and Information
Technology Sectors, Northrop Grumman — 2008 to 2012

Directorships of Management and BudgetOther Public Companies:
American International Group, Inc. (NYSE: AIG)19892015 to 1991

present


Other Professional and Leadership Experience:

Public Company Accounting Oversight

Board (PCAOB) StandingMember, Smithsonian National Air & Space Museum
Senior Advisory Group – formerand Former Board Member,

Directorships of Other Public Companies:

Cubesmart Real Estate Investment Trust — 2004 to present

Chairman of Northern Virginia Technology Council

Former Board Member, Wolf Trap Foundation for the Board

SLM Corporation — former Board Member

Performing Arts


Skills, Experience and Qualifications:

Mr. Diefenderfer’s legal background, his involvement in the executive branch of the federal government, and his leadership roles in business and with the PCAOB, together with his service as a member of other public company boards, both as chairman and as chair of various committees, including audit committees, bring valuable experience in the areas of finance, accounting, business operations, political/governmental affairs and law to our Board of Directors.

LOGO

John K. Adams, Jr., 60

Director since

November 2014

Retired – Investment Banking

Business Experience:

Managing Director, UBS Investment Bank’s Financial Institutions Group — 2002 to 2013

Managing Director, Credit Suisse First Boston’s Financial Institutions Group — 1985 to 2002

Other Professional and Leadership Experience:

Board President, Good Shepherd Services

Directorships of Other Public Companies:

Charles Schwab Corporation — 2015 to present

Skills, Experience and Qualifications:

Mr. Adams’

Ms. Mills’ extensive experience in capital marketsleading businesses and corporate finance, specifically involving financial institutions, along with his knowledge of the U.S. financial services regulatory environment, enables him to bringoperations for large, complex multinational companies brings a valuable perspective to our Board of Directors experience in the areas of finance,operations, financial institutions, capital marketsmanagement, strategic re-positioning, risk management, technology, federal, state and mergerslocal government contracting, and acquisitions, which expertise iscybersecurity risk. Through insights gained as a director on the board of another large, publicly traded corporation in a highly regulated industry, as well as her service on many nonprofit boards, Ms. Mills brings a unique and wide range of valuable in evaluatingstrategic and operational perspectives to our businessBoard.

2020 Proxy Statement
14

Name and growth plans and overseeing the operations and capital markets activities of our company.

LOGO

Age
Service as a Director
 14Position, Principal Occupation, Business Experience and Directorships



LOGO

Ann Torre Bates, 58


Frederick Arnold, 66

Director since

July 1997

August 2018

Retired – Strategic and

Financial Consultant

Executive


Business Experience:

Strategic and

Chief Financial ConsultantOfficer, Convergex Group, LLC1998July 2015 to 2012

May 2017

Executive Vice President and Chief Financial Officer, NHP,Capmark Financial Group, Inc. — 1995September 2009 to 1997

January 2011

Executive Vice President of Finance, Masonite Corporation — February 2006 to September 2007
Executive Vice President, Strategy and Treasurer, US AirwaysDevelopment, Willis North America19912001 to 1995

2003

Chief Administrative Officer, Willis Group Holdings Ltd. — 2000 to 2001 Chief Financial and Administrative Officer, Willis North America — 2000

Directorships of Other Public Companies:

United Natural Foods, Inc.

Valaris plc (NYSE: VAL)20132019 to presentPresent

Chairperson
Former Directorships of Other Public Companies:
Syncora Holdings Ltd. FS KKR Capital Corp. Corporate Capital Trust CIFC Corp.

Other Professional and Leadership Experience:
Current Chairman of the Audit Committee

Ares Capital Corporation — 2010 to present
Chairperson of the Audit Committee

Franklin Templeton Group of Mutual Funds — 1995 to present

Allied Capital Corporation — former Board, Member

SLM Corporation — former Board Member

Lehman Brothers Holdings Inc. Director, Lehman Commercial Paper Inc.


Skills, Experience and Qualifications:

Ms. Bates’ past role

Mr. Arnold spent 20 years as an investment banker primarily at Lehman Brothers and Smith Barney, where he served as managing director and head of European corporate finance. His experience originating and executing mergers and acquisitions and equity financings across a chief financial officer,wide variety of industries and her rolegeographies, as chair andwell as his other board experience, brings a member of several public companies’ audit committees, enables her to bring valuable experienceperspective to our Board of Directors, where she leads an important areaDirectors. Subsequent to his employment at Lehman Brothers and Smith Barney, Mr. Arnold spent 15 years in various senior financial positions at a number of corporate governance that isprivate equity-owned portfolio companies.

2020 Proxy Statement
15

Name and Age
Service as a key element of the Company’s operating framework. She brings to the Board deep expertise in the areas of finance, accounting,Director
Position, Principal Occupation, Business Experience and capital markets.

Directorships

LOGO



Anna Escobedo Cabral, 56

60


Director since

December 2014

Senior Advisor

Inter-American Development Bank

Partner
Cabral Group, LLC

Business Experience:

Partner, Cabral Group — 2018 to present
Senior Advisor, Inter-American Development Bank — 2009 to present

2018

Treasurer of the United States, U.S. Department of the Treasury — 2004 to 2009

Director, Smithsonian Institution’s Center for Latino Initiatives — 2003 to 2004

CEO, Hispanic Association on Corporate Responsibility — 1999 to 2003

Staff Director & Chief Clerk, USU.S. Senate Committee on the Judiciary — 1993 to 1999

Executive Staff Director, USU.S. Senate Task Force on Hispanic Affairs — 1991 to 1999


Other Professional and Leadership Experience:

Vice Chair, Hispanic Diversity Advisory Committee, Comcast NBCU Trustee, Jessie Ball duPont Fund
Chair, BBVA Microfinance Foundation Board
Former Member, NatureBridge Regional Advisory Committee

Former Member, NatureBridge Board of Directors — former member

Former Chair, Financial Services Roundtable Retirement Security Council — former chair

Former Member, Providence Hospital Foundation Board — former member

LOGO

15


Former Member, American Red Cross Board of Directors — former member

Former Member, Sewall Belmont House Board of Directors — former member

Former Member, Martha’s Table Board of Directors — former member


Skills, Experience and Qualifications:

Ms. Cabral’s

Through her extensive experience in political/governmental affairs,public policy, government, public affairs, corporate social responsibility, international development, and financial literacy, as well as her experience as a chief operating officer in the non-profitnonprofit sector, enables her to provide valuable insights toMs. Cabral provides our Board of Directors in each of these areas.

with insights and judgment regarding regulatory policy and the political and legislative process.

LOGO

Diane Suitt Gilleland, 69


Larry A. Klane, 59

Director since

July 1997

May 2019

Adjunct Professor of Higher Education

University of Arkansas, Little Rock

Co-Founding Principal
Pivot Investment Partners LLC

Business Experience:

Adjunct Professor of Higher Education, University of Arkansas, Little Rock

Global Financial Institutions Leader, Cerberus Capital Management — 2012 to 2013 Chair, Korea Exchange Bank — 2010 to present

Associate Professor2012

CEO, Korea Exchange Bank — 2009 to 2012
President of Higher Education, UniversityGlobal Financial Services, Capital One — 2000 to 2008 Managing Director, Bankers Trust/Deutsche Bank — 1994 to 2000

Former Directorships of Arkansas, Little Rock — 2003 to 2010

Deputy Director, Illinois Board of Higher Education — 1999 to 2003

Chief Executive Officer, Arkansas Board of Higher Education — 1990 to 1997

Chief Finance Officer, Arkansas Board of Higher Education — 1986 to 1990

Other Public Companies:

VeriFone Systems, Inc.
Aozora Bank Ltd.

Other Professional and Leadership Experience:

Member, University of Arkansas Foundation Board

Member, University of Arkansas at Pine Bluff Foundation Fund Board Trustee, Arkansas Arts Center Board

Directorships of Other Public Companies:

SLM Corporation — former Board Member

Director, Goldman Sachs Bank USA Former Director, Nexi Group S.p.A. Former Director, Ethoca Limited

Skills, Experience and Qualifications:

Dr. Gilleland’s knowledge of higher education governance

Mr. Klane brings an important strategic and finance, from a university and governmentoperational perspective enables her to bring valuable insights to our Board of Directors on a variety of matters relating to our industrygiven his extensive background in financial services and our customers,payment services, including his service in various leadership positions in the areas of academia, student/consumer lending, political/governmental affairs,financial services industry.


2020 Proxy Statement
16

Name and finance.

LOGO

Age
Service as a Director
 16Position, Principal Occupation, Business Experience and Directorships



LOGO


Katherine A. Lehman, 41

45


Director since

November 2014


Private Equity Investor


Business Experience:

Managing Partner, Hilltop Private Capital — 2016 to Present
Managing Director and Deal Team Leader, Lincolnshire Management — 2009 to 2016 Other Investment Roles, Lincolnshire Management — 2001 to 2009

Directorships of Other Public Companies:
Stella-Jones (TSX: SJ) — 2016

to present Chair of the Board


Other Professional and Leadership Experience:

Director, American Track Services Director, Spiral Holding
Former Board Member, The Robert Toigo Foundation

Director, New York Private Equity Network

Former Board Member, True Temper Sports — former

Former Board Member,

Gruppo Fabbri — former

Former Board Member,

PADI Holding Company — former

Former Board Member,

Bankruptcy Management Solutions — former Board Member


Skills, Experience and Qualifications:

Ms. Lehman’s experience in private equity and financial services, along with her investment committeeevaluation, portfolio oversight and board experience in a private equity firm and portfolio company board membership enablesenable her to provide valuable insightsstrategic and operational expertise in the areas of finance, review and analysis of investments, mergers and acquisitions, integration and operations, accounting and business, which assist our Board of Directors in evaluating our business and growth plans.


2020 Proxy Statement
17

LOGO

Linda Mills, 66

Name and Age
Service as a Director since

May 2014

 

Retired – Corporate Executive

Northrop Grumman

Position, Principal Occupation, Business Experience:

Corporate Vice President, Operations, Northrop Grumman — 2013 to 2015

Corporate Vice President & President, Information Systems and Information Technology Sectors, Northrop Grumman — 2008 to 2012

Directorships of Other Public Companies:

American International Group, Inc. (AIG) — 2015 to present

Other Professional and Leadership Experience:

Board Member, Smithsonian National Air & Space Museum

Board of Visitors, University of Illinois, College of Engineering

Senior Advisory Group and Former Board Member, Northern Virginia Technology Council

Wolf Trap Foundation for the Performing Arts – former Board Member

LOGO

17


Skills, Experience and Qualifications:

Ms. Mills’ extensive experience in leading businesses and operations for large, complex multinational companies brings a valuable perspective to the Board in the areas of operations, financial management, strategic re-positioning, risk management, technology, government contracting and cyber-risk. When combined with her service as a director on other large corporate boards, Ms. Mills brings wide business experience and valuable insights in the financial services area. This experience, skill set and perspective are particularly valuable to our Board of Directors.

LOGO

Barry A. Munitz, 74

Director since

July 1997

Chancellor Emeritus – California State University System

Retired – President and CEO, The J. Paul Getty Trust

Business Experience:

Trustee Professor, California State University, Los Angeles — 2006 to 2013

Chair, California P-16 Council, 2005 to 2011

President and Chief Executive Officer, The J. Paul Getty Trust — 1997 to 2006

Chancellor and Chief Executive Officer, California State University System — 1991 to 1997

Other Professional and Leadership Experience:

Fellow, The American Academy of Arts and Sciences

Member, Leeds Equity Partners Advisory Board

Governor, Broad Family Foundations

President, COTSEN Foundation

Directorships of Other Public Companies:

Prospect Global Resources, Inc. — former Board Member

SLM Corporation — former Board Member

Skills, Experience and Qualifications:

Dr. Munitz’s experience in senior leadership roles, including chief executive officer positions in higher education and the non-profit sector, enables him to bring a valuable perspective to our Board of Directors in the areas of business operations and student/consumer lending.


LOGO

18


LOGO



Jane J. Thompson, 64

68


Director since

March 2014



Chief Executive Officer

Jane J. Thompson Financial Services LLC


Business Experience:

Chief Executive Officer, Jane J. Thompson Financial Services LLC, a management consulting firm — 2011 to present

President, Financial Services, Walmart Stores, Inc. — 2002 to 2011

Executive Vice President, Credit, Home Services, Online and Corporate Planning, Sears, Roebuck and Co. — 1988 to 1999
Consultant/Partner, McKinsey & Company — 1978 to 1988

Directorship of Other Public Companies:
OnDeck Capital, Inc. (NYSE: ONDK) — 2014 to present Chair of Nominating Committee
Mitek Systems, Inc. (Nasdaq: MITK) — 2017 to present

Former Directorships of Other Public Companies:
Blackhawk Network Holdings, Inc. VeriFone Systems, Inc.
The Fresh Market

Other Professional and Leadership Experience:

Chair, Pangea Universal Holdings, Inc. Member, Commercial Club of Chicago

Former Member and Chair, The Chicago Network

Former Member and Board Member, The Economic Club of Chicago Former Member, Center for Financial Services Innovation Board Former Member, CFPB Consumer Advisory Board

Directorship

Former Member and Chair, Boys & Girls Clubs of Other Public Companies:

Blackhawk Network Holdings, Inc. — 2014 to present

OnDeck Capital, Inc. — 2014 to present

VeriFone Systems, Inc. — 2014 to present

The Fresh Market — 2012 to present

Chicago Board Former Member, Lurie Children’s Hospital of Chicago Board of Trustees Former Trustee, Bucknell University

Former Member, Corporate Advisory Board, Darden Graduate School of Business, University of Virginia
Former Member, Corporate Advisory Board, Walton Graduate School of Business, University of Arkansas

Skills, Experience and Qualifications:

Ms. Thompson brings a unique depth and breadth of expertise to our Board of Directors in the areas of consumer behavior, financial services, consumer lending, finance and financial services regulation. She has extensive experience in consumer lending, as well as management experience with large, publicly-traded retailpublicly traded businesses. Combined with other leadership roles in business — business—including service as a director of several public companies and as a member of various audit, compensation, and risk management committees — and governance committees—Ms. Thompson’s business experience enables her to provideThompson brings valuable insights to our Board in a variety of areas.



2020 Proxy Statement
18

LOGO

Name and Age
Service as a Director
Position, Principal Occupation, Business Experience and Directorships


Laura S. Unger, 55

59


Director since

November 2014

Financial Services Advisor

President Unger, Inc.

Business Experience:

President, Unger, Inc., a financial services consulting firm — 2018 to present Special Advisor, Promontory Financial Group — 2010 to 2014

Independent Consultant to JPMorgan — 2003 to 2009

Former

Commissioner, U.S. Securities and Exchange Commission — 1997 to 2002 (including six months as Acting Chairman)

Counsel, U.S. Senate Committee on Banking, Housing & Urban Affairs — 1990 to 1997


Directorships of Other Public Companies:
CIT Group (NYSE: CIT) — 2010 to present
Nomura Holdings, Inc. (NYSE: NMR) — 2018 to present

Former Directorships of Other Public Companies:
CA Technologies
Ambac Financial Group, Inc.

Other Professional and Leadership Experience:

Board Member, Children’s National Medical Center

Director, Nomura Securities, Inc.

Director, Nomura Global Financial Products

LOGO

19


Directorships of Other Public Companies:

CA, Inc. — 2004 to present

Chairperson of the Compliance and Risk Committee

CIT Group — 2010 to present

Chairperson of the Nominating & Governance Committee

Ambac Financial Group, Inc. — former Board Member


Skills, Experience and Qualifications:

Ms. Unger’s government, public policy and legal and regulatory experience, together with her extensive leadership experience at government agencies, provides the Board with insights into regulatory policy as well as operating in a regulatory environment and the political and legislative process. She alsoUnger has significant corporate governance expertise as a member or chair of boards and board committees of public companies and fromher service at the U.S. Securities and Exchange Commission.

Her government, public policy and legal and regulatory experience, together with her extensive leadership experience at government agencies, provides our Board of Directors with perspectives into regulatory policy and the political and legislative process.

LOGO

Barry



David L. Williams, 71

Yowan, 63


Director since

July 2000


March 2017

Retired – Investment Consultant

Consumer Financial Services Executive
American Express Company

Business Experience:

Executive Vice President Williams Pacific Ventures, Inc., a consulting and investment companyTreasurer, American Express Company — 2006 to present Senior Treasury Management, American Express Company — 1999 to 2006
Senior Vice President, North American Consumer Bank Treasury, Citigroup — 1987 to 2014

Other Professional and Leadership Experience:

Director, CH2M Hill Companies

Director, Sutter Health

Trustee, Management Leadership for Tomorrow

Trustee Emeritus, American Conservatory Theater

Directorships of Other Public Companies:

PG&E Corporation — 1996 to present

Lead Director and Chairman of the Compensation Committee

Northwestern Mutual Life Insurance Company — former Board Member

Simpson Manufacturing Co., Inc. — former Board Member

SLM Corporation — former Board Member

1998


Skills, Experience and Qualifications:

Mr. Williams’Yowan’s extensive experience leading an investment and consulting firm, combinedin consumer financial services including his long tenure with other leadership roles in business, brings management, leadership, and business skillsthe world’s largest payment card issuer makes him a valuable addition to ourNavient’s Board of Directors. His insight and experience in numerous areas, includingrisk management, balance sheet management, asset securitization and strategy make him ideally suited to assist our Board in overseeing financial, audit, operationsoperational and real estate, when combined with his service as a director of a number of public companies, including service on several audit, governance and compensation committees, enables him to provide valuable insights in the areas of finance, financial services, business operations, capital markets and corporate governance.

credit risk management.


Board Recommendation

THE BOARD OF DIRECTORS RECOMMENDS A VOTE “FOR” THE ELECTION OF EACH OF THE NOMINEES NAMED ABOVE.


2020 Proxy Statement

LOGO

2019


Corporate Governance

Role and Responsibilities of the Board of Directors



The Board of Directors believes strong corporate governance is critical to achieving Navient’s performance goals, enhancing shareholder value and to maintaining the trust and confidence of investors, employees, regulatory agencies and other stakeholders.

The primary responsibilities of the Board of Directors are to:

Review Navient’s long-term strategies and set long-term performance metrics;

Review risks affecting Navient and its processes for managing those risks, and oversee assignment of various aspects of risk management, compliance and governance;

Select, evaluate and compensate the Chief Executive Officer;

Plan for succession of the Chief Executive Officer and members of the executive management team;

Review and approve Navient’s annual business plan and multi-year strategic plan, periodically review performance against such plans and ensure alignment between the Company’s actions and its longer-term strategic objectives;

Review and approve major transactions;

Through its Audit Committee, select and oversee Navient’s independent registered public accounting firm;

Recommend director candidates for election by shareholders and plan for the succession of the new directors;

Evaluate the Board’s composition, succession and its own effectiveness; and

Oversee financial matters, including financial reporting and financial controls.

Review Navient’s long-term strategies and set long-term performance metrics;
Review and approve Navient’s annual business plan and multi-year strategic plan, regularly review performance against such plans and ensure alignment between the Company’s actions and its longer- term strategic objectives;
Review risks affecting Navient and its processes for managing those risks, and oversee management performance with regard to various aspects of risk management, compliance and governance;
Select, evaluate and compensate the Chief Executive Officer;
Plan for succession of the Chief Executive Officer and members of the executive management team;
Review and approve major transactions;
Through its Audit Committee, select and oversee Navient’s independent registered public accounting firm;
Oversee financial matters, including financial reporting, financial controls and capital allocation;
Recommend director candidates for election by shareholders and plan for the succession of directors; and
Evaluate the Board’s composition, succession, and effectiveness.

Board Governance Guidelines



The Board of Directors’ Governance Guidelines (the “Guidelines”) are reviewed, each yearat least annually, by the Nominations and Governance Committee. The Guidelines are publishedcan be found atwww.navient.com under “Investors, Corporate Governance” and a written copy may be obtained by contacting the Corporate Secretary atcorporatesecretary@navient.com. The Guidelines, along with Navient’s Bylaws, embody the following governance practices, among others:

A majority of the members of the Board of Directors must be independent directors and all members of the Audit, Compensation and Personnel, and Nominations and Governance Committees must be independent. Until May 1, 2017, for purposes of determining independence when evaluating a director’s relationship with Navient, “Navient” also includes SLM and its subsidiaries.

LOGO

21


All directors stand for re-election each year. Directors are elected under a majority vote standard in uncontested elections. Directors are not eligible to stand for re-election after reaching age 75, unless this limitation is waived by the Board.

The Board of Directors has separated the roles of Chairman of the Board and CEO, and currently has an independent, non-executive director as Chairman.

Independent members of the Board of Directors and its committees meet in executive session, without the presence of management or the CEO, except as specifically invited to attend, at the beginning of each regularly-scheduled Board meeting as well as the end of each regularly-scheduled Board and committee meeting. The Chairman of the Board (or the applicable committee chair) presides over these sessions.

Navient maintains stock ownership and retention guidelines for directors and executive officers and has a policy to prohibit the hedging or pledging of its stock.

The Board of Directors and its committees conduct performance reviews annually, and have routinely done so.

The Board of Directors and its committees may engage their own advisors.

Board Leadership Structureof Directors must be independent directors and all members of the Audit, Compensation and Personnel, and Nominations and Governance Committees must be independent.

All directors stand for re-election each year and must be elected by a majority of the votes cast in uncontested elections.

No individual is eligible for nomination to the Board after the earlier of (i) their 75th

birthday or (ii) after having served in the aggregate more than 20 years on the Board.

The Board of Directors has separated the roles of ChairmanChair of the Board and CEO, and an independent, non-executive director serves as Chair.

2020 Proxy Statement
20

Independent members of the Board of Directors and its committees meet in executive session, outside the presence of management or the CEO at several times during each Board meeting as well as at the end of each Board and committee meeting. The Chair of the Board (or the applicable committee chair) presides over these sessions.
Navient maintains stock ownership and retention guidelines for directors and executive officers and has a policy prohibiting the hedging or pledging of its stock.
The Board of Directors and each committee conduct performance reviews annually through a combination of online questionnaires and individual director interviews.
The Board of Directors and its committees may engage their own advisors.
The Nominations and Governance Committee routinely conducts an assessment of director skillsets in light of the Company’s present and future businesses to ensure Board effectiveness.

Board Leadership Structure


The Board of Directors has separated the roles of Chair of the Board of Directors and Chief Executive Officer, and the Board of Directors continues to believe that this structure properly balances the Board’s management and governance responsibilities. The Board of Directors also believes that its leadership structure has created an environment of open, efficienttransparent communication between the Board of Directors and management, enabling the Board of Directors to maintain an active, informed role in risk management oversight by being able to monitor and manage those matters that may present significant risks to Navient.

While it is the opinion of the Board of Directors that its leadership structure is appropriately balanced between promoting Navient’s strategic development with the Board’s management oversight function, asin the future, when the Board contemplates botheither CEO succession and Chairman of theor Board Chair succession, it may choose to change this separationgovernance structure at any time.


Board Succession Planning



Our Board Governance Guidelines provide that no individual is eligible for nomination to the Board after the earlier to occur of (i) their 75th birthday or, (ii) after they have served more than 20 years on the Board.1 During 2019, in connection with the approval of the Company’s slate of nominees for the 2019 Annual Meeting and the Canyon Agreement, William M. Diefenderfer, III notified the Board that he would not to stand for re-election at the 2019 Annual Meeting. Additionally, pursuant to the Canyon Agreement, Barry L. Williams retired from the Board effective August 9, 2019. For additional information pertaining to the Canyon Agreement, please refer to “Shareholder Engagement and Communications with the Board” below.

The Board continues to actively engage in succession planning and director recruiting to ensure that the size of the Board and the skills of the directors align with our business strategy and the environment in which we operate.

Management Succession Planning



We have succession plans and talent management programs in place for our Chief Executive Officer and for our team of senior executives. Our senior management succession planning process is an organization-wide practice designed to proactively identify, develop and retain the leadership talent that is critical for future business success.



1
Our Board Governance Guidelines state: “…individuals will not be nominated for election to the Board after the earlier to occur of (i) their 75th birthday or, (ii) after they have served more than 20 years on the Board.”

2020 Proxy Statement21

The succession plan for our Chief Executive Officer is reviewed regularly by the Compensation and Personnel Committee and the other independent directors. The plan identifies a “readiness” level for each internal candidate and also incorporates the flexibility to define an external hire as a succession option. Formal succession planning for the rest of our senior leaders is also an ongoing process, which includes identifying a readiness level for each potential internal candidate and strategically planning for external hires for positions where gaps, if any, are identified.

Our emergency CEO succession plan is intended to respond to an immediate and unexpected position vacancy, including resulting from a major catastrophe. The plan allows the Company to continue safe and sound operation and minimizes potential disruption or loss of continuity to business and operations.

Director Independence



For a director to be considered independent, the Board of Directors must determine that the director does not have any direct or indirect material relationship with Navient (or, until May 1, 2017,that would interfere with SLM).the director’s exercise of independent judgment or that would render the director incapable of making a decision with only the best interests of the Company in mind. The Board of Directors has adopted the Guidelines, which include the standards for determining director independence whichindependence. In addition to Delaware law requirements, the Guidelines conform to the independence requirements of Rule 10A-3 of the NASDAQSecurities Exchange Act of 1934 (the “Exchange Act”) and the Nasdaq listing standards. The Guidelines are publishedcan be found atwww.navient.com under “Investors, Corporate Governance” and a written copy may be obtained by contacting the Corporate Secretary atcorporatesecretary@navient.com.

At the end of 2015,2019, the Board of Directors was comprised of 1310 members, 129 of whom were affirmatively determined to be independent. The independent members of the Board of Directors at the end of fiscal 2019 were: John K. Adams Jr.; Ann Torre Bates;Frederick Arnold; Marjorie
L. Bowen; Anna Escobedo Cabral; William M. Diefenderfer, III; Diane Suitt Gilleland;Larry A. Klane; Katherine A. Lehman; Linda A. Mills; Barry A. Munitz; Steven L. Shapiro; Jane J. Thompson;

LOGO

22


Laura S. Unger; and BarryDavid L. Williams.Yowan. During 2015,2019, and again in 2020, the Board of Directors determined that each of these individuals met the NASDAQNasdaq listing standards and Navient’s own director independence standards. In addition, the Board of Directors considered transactions and relationships between each director and any member of his or her immediate family on one hand, and Navient, SLM and their respective affiliates on the other, to confirm that there were no transactions andor relationships that would vitiateimpair such director’s independence. Only Mr. Remondi was determined not to be independent under the Guidelines or the NASDAQ listing standards.

independent.

Each member of the Board of Directors’ Audit, Compensation and Personnel, and Nominations and Governance Committees is independent within the meaning of the NASDAQNasdaq listing standards, Rule 10A-3 of the Exchange Act Rule 10A-3 and Navient’s own director independence standards.



Board of Directors Meetings and Attendance at Annual Meeting



The full Board of Directors met ten32 times in 2015.2019. Each of our directors attended at least 8779 percent of the total number of meetings of the Board of Directors and committeescommittee meetings during his or her tenure on that committee. Our directors on average attended 96 percent of all meetings of the Board of Directors and applicable committees, in 2015. All ofwith the average attendance across all our directors being 94.8% in 2019. All directors other than Mr. Diefenderfer, who notified the Board that he would not to stand for re-election, attended the Company’s 20152019 annual meeting of shareholders, and they are expected to attend the 2016 Annual Meeting.

shareholders.



Committee Membership



The Board of Directors has established the following standing committees to assist in its oversight responsibilities: an Audit Committee, a Compensation and Personnel Committee, a Nominations and Governance Committee, a Finance and Operations Committee, and an Executive Committee. The Board has directed the Nominations and Governance Committee to establish a Risk Committee in 2020 to replace the Finance and Operations Committee. The Risk Committee will focus primarily on oversight of the Company’s enterprise risk management infrastructure. In the coming months, the Nominations and Governance Committee will work with the Board’s other standing committees to shift certain risk oversight responsibilities to this new committee, with other oversight responsibilities moving to the full Board.

2020 Proxy Statement22

Each standing committee is governed by a Board-approved written charter, which is evaluated annually, and which sets forth the respective committee’s functions and responsibilities. Membership of each of the committees is also changed as part of a regular rotation.

Investors may find the current membership of the Board’s standing committees at http://www.navient.com/about/investors/corp_governance/.

For 2015,2019, an 18-month work-plan was created from the charters of the Audit, Compensation and Personnel, Nominations and Governance, and Finance and Operations Committees so that the responsibilities of each committee would be addressed at appropriate times throughout the year. These work-plans will be reviewed and revised as appropriatea matter of course in 2016.2020. Agendas for committee meetings are developed based on each committee’s work-plan together with other current matters the Board chair, the committee chair or management believes should be addressed at the meeting. The chair of each committee provides regular reports to the Board of Directors regarding the subject of the committee’s meetings and any committee actions.

LOGO

23


In addition to the Board’s five standing committees, in 2019 the Board also formed a Special Committee of independent directors to facilitate communications and recommend strategic considerations to the Board in connection with the Company’s engagement with Canyon Capital Advisors LLC (“Canyon”). For additional information pertaining to Canyon, please refer to “Shareholder Engagement and Communications with the Board” below. The Special Committee is comprised of Katherine A. Lehman, David L. Yowan and Laura S. Unger. William M. Diefenderfer, III served as an ex officio member until he departed the Board, at which time Linda A. Mills joined the committee as an ex officio member.
The following table sets forth the membership and number of meetings held for each committee of the Board of Directors during 2015. 2019. This table reflects the membership of each committee as of December 31, 2019.2 It is the practice of the Board to hold its regular committee meetings in conjunction with the regular meetings of the Board. Given the Audit Committee’s responsibilities relating to our financial statements and financial reporting, it is expected that the Audit Committee will meet more often than the most often.

   

Audit
Committee

 

 

Compensation
and
Personnel
Committee

 

 

Executive
Committee

 

 

Finance
and
Operations
Committee

 

 

Nominations

and
Governance
Committee

 

  John K. Adams, Jr.

 

 X

 

   X

 

 

  Ann Torre Bates

 

 CHAIR

 

  X

 

  X

 

  Anna Escobedo Cabral

 

 X

 

   X

 

 

  William M. Diefenderfer, III

   CHAIR

 

  

  Diane Suitt Gilleland

 

 X

 

    X

  Katherine A. Lehman

 

  X

 

  X

 

 

  Linda A. Mills

 

  CHAIR

 

 X

 

 X

 

 

  Barry A. Munitz

  X

 

 X

 

  CHAIR

 

  John F. Remondi

   X  

  Steven L. Shapiro

  X   X

 

  Jane J. Thompson

 X   X 

  Laura S. Unger

 X    X

 

  Barry L. Williams

 

   X

 

 X

 

 CHAIR

 

  

  Number of Meetings in 2015

 14

 

 8 9

 

 10

 

 5

other committees.


 
Audit
Committee
Compensation
and
Personnel
Committee
Executive
Committee
Finance
and
Operations
Committee
Nominations
and
Governance
Committee
Special
Committee
Frederick ArnoldX  X  
Marjorie L. Bowen (1)
X   X 
Anna Escobedo CabralCHAIR X X 
Larry A. Klane (2)
 X X  
Katherine A. Lehman XXCHAIR X
Linda A. Mills (3)
  CHAIR  X
John F. Remondi  X   
Jane J. Thompson (4)
 CHAIRX X 
Laura S. UngerX X CHAIRX
David L. Yowan (5)
 X X X
Number of Meetings in 20191074101315

Chair = Committee Chair

X = Committee Member

This table reflects the membership of each committee as of December 31, 2015. Until July 2015, Mr. Shapiro served as the Chair of the Compensation and Personnel Committee, with Ms. Mills serving as Vice Chair.

It is presently the intent of the Board of Directors that Mr. Adams, Ms. Bates and Ms. Unger will succeed to the Chair

(1)Ms. Bowen was appointed to the Board on May 1, 2019. Ms. Bowen is not being nominated by the Board for reelection, and her tenure as a director will end when her current term expires at our 2020 Annual Meeting.
(2)Mr. Klane was appointed to the Board on May 1, 2019.
(3)Ms. Mills served as a member of the Finance and Operations Committee and the Compensation and Personnel Committee until her appointment as Chair of the Board on June 6, 2019. For the remainder 2019, she served as Chair of the Executive Committee and as an ex officio member of the Special Committee.
(4)Ms. Thompson served on the Finance and Operations Committee until June 6, 2019, when she became a member of the Nominations and Governance Committee.
(5)Mr. Yowan served on the Audit Committee until June 6, 2019, when he became a member of the Compensation and Personnel Committee.



2
In connection with the Canyon Agreement, the terms of which are discussed on page 30 of this proxy statement, William M. Diefenderfer, III elected not to stand for re-election to the Board at the 2019 Annual Meeting. Before his departure, Mr. Diefenderfer served as Chairman of the Board and Chair of the Executive Committee. Barry L. Williams agreed to retire from the Board of Directors in connection with the Canyon Agreement. Mr. Williams served as a member of the Compensation and Personnel Committee, the Nomination and Governance Committee, and the Finance and Operations Committee at various times during 2019 until his retirement from the Board effective August 9, 2019.

2020 Proxy Statement23

Audit Committee respectively, in May 2016. This Chair succession is part of a deliberate succession and rotation plan begun by the Board of Directors in 2015. The Board reserves the right to assess each committee’s needs and the skills, expertise and other qualifications when naming a new Chair, and may name another director as the Chair of that Committee.

Audit Committee


The Audit Committee washas been established in accordance with Section 3(a)(58)(A) of the Securities Exchange Act of 1934 (the “Exchange Act”).Act. During 2015,2019, the Audit Committee, as set forth in its charter, assisted the Board of Directors in fulfilling its responsibilities by providing oversight relating to: (1) the integrity of Navient’s financial statements; (2) the Company’s system of internal controls; (3) the qualifications, performance and independence of Navient’s independent registered accounting firm; (4) the performance of the Company’s internal audit function; (5) risks related to Navient’s compliance, legal and regulatory matters; and (6) the review of related party transactions. In addition, the Audit Committee reviews the Company’s procedures for the receipt, retention and handling of confidential, anonymous complaints pertaining to accounting, internal accounting controls and auditing matters, including procedures for the periodic review of violations or waivers of compliance with the Company’s Code of Business Conduct, and prepares the report of the Audit Committee for Navient’s annual proxy statement, as required by the SEC. The Board of Directors has determined that two membersone member of the Audit Committee — Ms. Bates, who serves as the Audit Committee Chair, and Mr. Adams — are qualifiedCommittee—Frederick Arnold— qualifies as audit committee financial experts, as

LOGO

24


that term is defined under the rules promulgated by the SEC. During 2015, none2019, no member of the Audit Committee members served on the audit committee of more than three public companies.


Compensation and Personnel Committee

Pursuant to the provisions of its charter, which can be found on our website in full, the primary responsibilities of the Compensation and Personnel Committee (also referred to herein as the “Compensation Committee”) during 20152019 were to:
(1) approve or recommend, as appropriate, compensation, benefits and employment arrangements for Navient’s Chief Executive Officer and certain other executive officers who report to the CEO (collectively “Executive Management”), and independent members of the Board of Directors; (2) review and approve benefit plans, compensation plans, incentive plans and incentivebenefit plans applicable to Executive Management; (3) review, approve and administer all equity-based plans of the Company;
(4) supervise the administration of employee benefit plans of Navient as required by law or the plan terms or as otherwise appropriate; (5) receive periodic reports regarding the Company’s compensation programs as they relate to all employees;
(6) review Navient’s management development and recommend to the Board of Directors succession plans applicable to Executive Management; (7) review and consider current and developing compensation and personnel related topics as appropriate;appropriate, including performance management, leadership development, turnover and retention, diversity, and employee engagement; and (8) prepare the report of the Compensation Committee for inclusion in this proxy statement, as required. The Compensation Committee, in coordination with the Audit Committee, also reviewedreviews the report of management on the potential risks arising from Navient’s compensation policies and practices to determine whether such policies and practices are reasonably likely to have a material adverse effect on the Company.

The Compensation Committee considers executive officer and director compensation on an annual basis. In January or February of each year, after consultation with the independent chairmanchair and other independent directors, as well as its independent consultant, if one has been retained, the Compensation Committee setsapproves the compensation of the Chief Executive Officer and executive management level compensation.Executive Management. At that time, the Compensation Committee also makes a recommendation to the Board of Directors regarding director compensation. The Compensation Committee reviewedreviews executive compensation as described in the “Compensation Discussion and Analysis.”Analysis” section of this proxy statement. In addition, throughout the year, the Compensation Committee considers executive compensation consistent with its responsibilities, as warranted by any personnel changes.


Executive Committee

Since its creation, membership of the Executive Committee has included the committee chairs, the Chief Executive Officer and the chairman. TheBoard chair. Under its charter, the Executive Committee has authority to act on behalf of the Board of Directors when the full Board of Directors is not in session, assists the Board of Directors in fulfilling its oversight responsibilities with regard to establishing risk tolerances and parameters for Navientavailable, and oversees the allocation of risk oversight responsibilities among Board committees.

In conjunction with the Audit Committee, it also reviews with management the Company’s quarterly earnings and press releases.


Finance and Operations Committee

During 2015,2019, the Finance and Operations Committee assisted the Board of Directors, as required by its charter, by providing oversight with respect to: (1) material corporate finance matters, including investments, mergers and acquisitions, capital management, financing and funding strategy; (2) technology and operations; (3) marketing and product development; (4)    the Company’s lending programs; and (5) the Company’s information security program and cyber-security.cybersecurity. The Finance and Operations Committee also reviewed the financial risk profile of Navient, including capital market access, credit, interest rate, currency and currencyprogrammatic/contractual risks and reviewed with management steps to manage those risks.


2020 Proxy Statement

LOGO

2524


Nominations and Governance Committee

In accordance with its charter, the Nominations and Governance Committee assistedassists the Board of Directors in establishing appropriate standards for the governance of Navient, the operations of the Board of Directors generally and the qualifications of directors during 2015.directors. It has recommendedrecommends to the Board of Directors the director nominees for the annual meeting of shareholders. The Nominationsshareholders, oversees the orientation of new directors and Governance Committee also supervised the evaluationongoing education of the Board, of Directorsrecommends director assignments to the Board’s standing committees, oversees the Company’s reputational and reviewedpolitical risks, supervises the Board’s self-evaluation and recommendedsuccession process and reviews and recommends changes to the Guidelines to the Board of Directors. In 2015,Board’s Governance Guidelines. Additionally, the Nominations and Governance Committee in conjunction withroutinely benchmarks the Executive Committee, also oversaw a complete reviewCompany’s governance practices against industry best practices and makes appropriate changes when necessary.
Each of the committeeCommittees’ charters and the responsibilities and oversight duties of each committee.

Committee charters areis available atwww.navient.com under “Investors, Corporate Governance.” Shareholders may obtain a written copy of a committee charter by contacting the Corporate Secretary atcorporatesecretary@navient.com or Navient Corporation, 123 Justison Street, Wilmington, Delaware 19801.


Compensation Consultant and Independence



During 2015,2019, the Compensation Committee retained Pearl Meyer as its independent compensation consultant (the “Compensation Consultant”).

The Compensation Consultant reported directly to the Compensation Committee, and the Compensation Committee retained authority to replace the Compensation Consultant or hire additional consultants at any time. A representative from the Compensation Consultant participated in meetings of the Compensation Committee and met with the committee without the presence of management, as requested, and directly communicated with the chairChair of the Compensation Committee between meetings. However, the Compensation Committee made all decisions regarding the compensation paid to Navient’s named executive officers.

The Compensation Consultant provided various executive compensation services to the Compensation Committee pursuant to a written consulting agreement with the Compensation Committee. Generally, these services included advising the Compensation Committee on the principal aspects of Navient’s executive and director compensation program,programs, assisting in the selection of the compensation peer group, providing market information and analysis regarding the competitiveness of our compensation program design, reviewing Navient’s executive compensation disclosures, and informing the Committee about newemerging compensation-related regulatory and industry issues as they emerge.

issues.

During 2015,2019, and again in 2016,2020, the Compensation Committee considered the independence of the Compensation Consultant in light of SEC rules and NASDAQNasdaq listing standards. The Compensation Committee received a written statement of independence from the Compensation Consultant, which addressed the following factors: (1) other services provided to Navient by the Compensation Consultant; (2) fees paid by the Company as a percentage of the Compensation Consultant’s total revenue;revenues; (3) policies or procedures maintained by the Compensation Consultant that are designed to prevent a conflict of interest; (4) any business or personal relationships between the individual consultants involved in the engagement and any member of the Compensation Committee; (5) any Navient common stockCommon Stock owned by the individual consultants involved in the engagement; and (6) any business or personal relationships between our executive officers and the Compensation Consultant or the individual consultants involved in the engagement. The Compensation Committee discussed these considerations and concluded that the work of the Compensation Consultant did not raise any conflicts of interest. For more information on the Compensation Committee and the Compensation Consultant, please see the “Compensation Discussion and Analysis” section in this proxy statement.

LOGO

26



Compensation Committee Interlocks and Insider Participation



Ms. Mills,Thompson, Mr. Klane, Ms. Lehman, and Messrs. Shapiro, Munitz and WilliamsMr. Yowan were members of the Compensation and Personnel Committee throughoutduring fiscal year 2015. 2019.3 All members of the Compensation Committee were independent directors, and no member was an employee or



3
Mr. Williams served on the Compensation Committee until his retirement in August 2019. Ms. Mills also served on the Compensation Committee until her appointment to Chair of the Board on June 6, 2019.

2020 Proxy Statement25

former employee of Navient.Navient or its affiliates. During fiscal year 2015,2019, none of Navient’s executive officers served on a compensation committee (or its equivalent) or board of directors of another entity whose executive officer served on the Compensation Committee.



The Board of Directors’ Role in Risk Oversight

The



Our Board of Directors has the ultimate responsibility for risk oversight for Navient’s Enterprise Risk Management (“ERM”) philosophy and framework. In carrying out this critical responsibility, the Board has designated the Audit Committee as having primary responsibility to assist the Board in the development, maintenance and governance of the company’s ERM policy, standards and program. Other standing committees of the Board are charged with overseeing specific enterprise risks, as described below. The Board and its standing committees oversee Navient’s overall strategic direction, including settingare responsible for ensuring we adhere to established risk management philosophy, tolerancetolerances and parameters that form a cornerstone of the company’s ERM framework.
The Board has delegated day-to-day responsibility for risk oversight to our Chief Executive Officer and establishing procedures for assessing the risks of each business line, as well as the risk management practices thesenior management team, developswho in turn have established the following management committees to implement this directive: Enterprise Risk and utilizes. This riskCompliance Committee, Credit and Loan Loss Committee, Asset and Liability Committee, and Incentive Compensation Plan Committee. These internal management framework is reviewed periodicallycommittees, described in light of the Company’s short- and long-term strategies and the major risks and issues facing the Company. Management escalatesmore detail below, provide regular reports to the Board and its standing committees—either directly or through one or more senior executives. The overall risk governance structure is illustrated below:


The Nominations and Governance Committee regularly reviews the composition and membership of Directors any significant departures from established tolerances and parameters and reviews new and emerging risks.

Risk Oversight Working Group

During 2015,each standing committee of the Board of Directors enhanced its risk oversight. It established a risk oversight working group, drawing members from alland makes recommendations to the Board. Outside of the Board’s standing committees. This risk oversight working group examined each committee charter,SEC and Nasdaq requirements for eligibility to serve on certain committees, such as the risk oversight roles assigned to each committee, the risk profile of the Company’s business planAudit Committee and the enterprise risk management of the Company. The working group met several times during 2015Compensation and at the conclusion of its work, recommended toPersonnel Committee, the Nominations and Governance Committee actively considers each committee’s responsibilities, as outlined in its charter, as well as individual director skillsets when deciding which directors will serve on specific standing committees.


The Board has directed the Nominations and Governance Committee to establish a Risk Committee in 2020 to replace the Finance and Operations Committee. The Risk Committee will focus primarily on oversight of the Company’s enterprise risk management infrastructure. In the coming months, the Nominations and Governance Committee will work with the Board’s other standing committees to shift certain risk oversight responsibilities to this new committee, with other oversight responsibilities moving to the full Board.

2020 Proxy Statement26

Risk Appetite Framework
Navient employs a Risk Appetite Framework to identify the most significant risks that could impact our business and provides the process for evaluating and quantifying those risks. The Risk Appetite Framework defines the type and degree of risk Navient is able and willing to assume, given its business objectives, contractual and other legal requirements, and obligations to stakeholders. As noted below, our Risk Appetite Framework segments enterprise risk into nine enterprise risk domains.

Enterprise Risk Domains
Our Risk Appetite Framework segments Navient’s enterprise risks across nine enterprise risk domains: (1) Credit; (2) Market; (3) Funding and Liquidity; (4) Compliance; (5) Legal; (6) Operational; (7) Reputational and Political; (8) Governance; and (9) Strategy. These risk domains are disclosed in our Form 10-K and proxy statements filed with the SEC. As noted above, our Board of Directors several changeshas the ultimate responsibility for risk oversight for Navient’s ERM framework.
The Board has assigned oversight responsibility for each risk domain to theone or more of its standing committees. These risk oversight responsibilities are spelled out in each standing committee’s charter. Investors can find the charter of each committee on our website at https://www.navient.com/about/investors/corp_governance/board_charters/.
Each of the committees, which are reflected inenterprise risk domains is described below, along with the chart below. standing committee(s) responsible for risk oversight.


Enterprise Risk DomainBoard CommitteeRisk Description
CreditFinance and Operations CommitteeRisk resulting from an obligor's failure to meet the terms of any contract with the Company or otherwise fail to perform as agreed.
MarketFinance and Operations CommitteeRisk resulting from changes in market conditions, such as interest rates, spreads, commodity prices or volatilities.
Funding and Liquidity
Finance and Operations
Committee
Risk arising from the Company's inability to meet its obligations when they come due without incurring unacceptable losses.
ComplianceAudit Committee Finance and Operations CommitteeRisk arising from violations of, or non-conformance with, laws, rules, regulations, prescribed practices, internal policies, and procedures, or ethical standards.
Legal
Audit Committee
Finance and Operations Committee
Risk manifested by claims made through the legal system, including litigation brought against the Company. Legal risk may arise from a product, a transaction, a business relationship, property (real, personal, or intellectual), employee conduct, or a change in law or regulation.
Operational
Finance and Operations Committee
Compensation and Personnel Committee
Risk resulting from inadequate or failed internal processes, personnel and systems, inadequate product design and testing, or from external events.
Reputational and Political
Nominations and
Governance Committee
Risk from stakeholder perceptions regarding actual or alleged violations of law, our internal code of conduct or other employee misconduct.
GovernanceNominations and Governance CommitteeRisk of not establishing and maintaining a control environment that aligns with stakeholder and regulatory expectations, including tone at the top and board performance.
StrategicExecutive CommitteeRisk from adverse business decisions or improper implementation of business strategies.

2020 Proxy Statement27

Cybersecurity Risk Oversight
The working group also made recommendations about Board oversight for cyber-security. Cyber-security is a full Board topic, withof Directors, through the Finance and Operations Committee, charged with its detailed engagement. The Board of Directors approved changes to each committee charter consistent with the recommendations of the risk oversight working group.

LOGO

27


The following chart reflects the risk management oversight structure adopted by the Board of Directors and summarizes the oversight responsibilities of each committee:

Board of Directors

Audit Committee

•      Risks related to internal controls, compliance and legal matters

•      Qualification standards for employees engaged in risk management

•      Development, maintenance and governance of the Company’s enterprise risk management program

Compensation and Personnel Committee

•      Risks related to the Company’s compensation programs, including the degree to which the programs limit risk-taking

•      Risks associated with the attraction, retention and development of management talent and management succession planning

Nominations and Corporate Governance

Committee

•      Allocation of oversight responsibilities among Board
committees

•      Risks related to corporate governance

•      Risks related to legislative or regulatory changes, as
well as reputational risks

Finance and Operations Committee

•      Credit standing and financial risk profile of the
Company and its counterparties

•      Financial risks, including credit, liquidity, interest
rate and currency risks

•      Cyber-security and cyber-risks

Cyber-Security

In 2015, the Board of Directors undertook a thorough review ofplays an important role in overseeing the Company’s cyber-security and cyber-risks. This review included a review of the Company’s information security program by an independent outside advisor, a review of the program and the advisor’s reports, meetings with the advisor, and training on cyber-security and cyber-risks for the entire Board of Directors.cybersecurity risk management. The Finance and Operations Committee as part of its oversight responsibilities, receives regular briefings from the Company’s chiefChief Information Security Officer relating to the most recent developments in cybersecurity prevention, detection, response and recovery as well as updates on breaches and exploitations, both successful and unsuccessful, at other companies.


Additional Risk Oversight Information
Additional information security officer.

about how we actively managing risk for our stakeholders, including our customers, clients, employees, and shareholders, can be found on our website at https://navient.com/assets/about/investors/corp-governance/Navient-Board-Risk-Oversight.pdf.


Risk Assessment of Compensation Policies



Navient maintains an internal Incentive Compensation Plan Committee (the “ICP Committee”). The ICP Committee is comprised of a cross-functional team of senior officers from our human resources, compliance and legal departments, and oversees our incentive compensation plans. The ICP Committee’s responsibilities include oversight of the that conducts an annual risk review and assessment of ourthe various incentive compensation plans covering our employees—including plans that cover our named executive officers—to ensure that our employees are not incented to take inappropriate risks which could impact our financial position and controls, reputation and operations;operations. Our Chief Risk and to develop policiesCompliance Officer, Chief Legal Officer, Chief Audit Officer and procedures to ensure our incentive compensation plans are designed to achieve our business goals within acceptable risk parameters. The ICP Committee periodically reports to the Compensation CommitteeChief Human Resources Officer serve on the controls and reviews of our incentive compensation plans. In 2015, the ICP Committee, conducted risk assessments of the Company’s incentive compensation plans to ascertain any potential material risks that may be created by those plans.along with other senior business leaders. The ICP Committee presented its annual findings to the Compensation Committee and the Audit Committee in early 2016,2020, and the Compensation Committee determined that none of the Company’s incentive compensation programs encouragesdo not encourage or createscreate unnecessary risk-taking, and that none ofthe risks arising from the programs isare not reasonably likely to have a material adverse effect on the Company.

LOGO

28


The ICP Committee will continue to monitor our incentive compensation plans, as well as the plan governance structure put in place to mitigate risks associated with the plans, to ensure that our incentive compensation practices properly incent our employees and reflect industry best practices.



Nominations Process



The Nominations and Governance Committee considers director candidates recommended by shareholders and also receives suggestions for candidates from Board members.members or third parties. The Nominations and Governance Committee has, from time to time, engaged and may alsocontinue, in the future, to engage third partythird-party search firms to assist in identifying director candidates.

Candidates are evaluated based on the needs of the Board of Directors and Navient at that time, given the then-current mix of Board members, their individual skills and experiences relative to the Company’s business strategy, and the Nominations and Governance Committee’s view asdesire to whatbring additional skills or experiences are desirable forto the Board. While Navient does not have a formal Board diversity policy, but the Board of Directors actively seeks representation that reflects gender, ethnic, age and geographic diversity as reflected in the Guidelines. The Nominations and Governance Committee, through its charter, is charged with reviewing the composition, skills and diversity of the Board of Directors, and as part of the process, the Nominations and Governance Committee incorporates into the Board of Directors’ annual evaluation process, the opportunity for each Board member to provide input regarding the current and desired composition of the Board of Directors and desired attributes of Board members. The minimum qualifications and attributes that the Nominations and Governance Committee believes a director nominee must possess include:

Knowledge of Navient’s business;

Proven record of accomplishment;

Willingness to commit the time necessary for Board of Director service;

Integrity and sound judgment in areas relevantjudgment;

2020 Proxy Statement28

Willingness to represent the business;

best interests of all shareholders and effectively oversee management performance;

Willingness to represent the best interests of all shareholders and objectively appraise management performance;

Ability to challenge and stimulate management; and

Independence.

In addition, the following skillsNominations and attributes are desired to be represented collectively onGovernance Committee believes the Board of Directors ascollectively should encompass a whole:

mix of skills and expertise in the following areas:

Finance, expertise;

including capital allocation;

Accounting/audit expertise;

audit;

Corporate governance expertise;

governance;

Executive leadership;
Information security and cyber-security expertise;

cybersecurity;

Financial services, expertise;

including financial technology and innovation;

Capital markets;
Business servicesoperations and operations expertise;

operating efficiency;

Capital markets expertise;

Mergers and acquisitions;

Industry expertise;

Higher education;

Marketing

Consumer credit;
Business processing solutions and outsourcing;
Consumer marketing and product development, expertise;

including customer experience;

LOGO

29


Government/Regulatory expertise;Regulatory; and

Legal expertise.

Legal.

The Nominations and Governance Committee considers and evaluates candidates recommended by shareholders in the same manner that it considers and evaluates all other director candidates. To recommend a candidate, shareholders should send, in writing, the candidate’s name, credentials, contact information, and his or her consent to be considered as a candidate to the ChairmanChair of the Nominations and Governance Committee atcorporatesecretary@navient.com or c/o Corporate Secretary, Navient Corporation, 123 Justison Street, Wilmington, Delaware 19801. The shareholder should also include his or her contact information and a statement of his or her share ownership. A shareholder wishing to nominate a candidate must comply with the notice and other requirements described under “Shareholder Proposals for the 20172021 Annual Meeting” in this proxy statement.


Proxy Access


The Company will include in its proxy statement and on its form of proxy card, the name of a director nominee submitted by an “Eligible Holder” who provides the information and satisfies the other provisions of the Company’s bylaws. To qualify as an “Eligible Holder,” a shareholder or a group of no more than 20 shareholders must have continuously owned at least three percent (3%) of the outstanding shares of the Company’s Common Stock entitled to vote in the election of directors for a period of at least three years and thereafter continue to own the shares through the Company’s annual meeting. There are no proxy access board nominees for the 2020 annual meeting. A complete version of the Company’s Second Amended and Restated Bylaws can be found on the Corporate Governance page of our website at the following location: https://navient.com/about/investors/corp_governance/.

2020 Proxy Statement29

Director Orientation and Continuing Education


The Nominations and Governance Committee is also responsible for overseeingoversees the orientation of new directors and the ongoing education of the Board. The Nominations and Governance Committee has made an annual stipend available to all independent directors for their continuing education and caused various internal and third-party training to be conducted at regularly scheduled Board meetings, including on regulatory compliance and cyber-security.

Director Orientation and Continuing Education

As part of Navient’s director orientation program, new directors participate in one-on-one introductory meetings with Navient business and functional leaders and are given presentations by members of senior management on Navient’s strategic plans, financial statements and key issues, policies and practices. In addition, directors receive education on governance and director fiduciary duties and expectations. Directors may enroll in director continuing education programs on corporate governance and critical issues associated with a director’s service on a public company board. Navient makes aan annual stipend available to each director to pay all or a portion oftowards the expenses of these programs. Our senior management meets regularly with the Board and meets annually to review with the Board the operating plan of the Company and each of our strategic business groups. The Board also periodicallyregularly participates in sitefull Board educational programs and visits to Navient facilities, including in 2015 a visit to one of Navient’s operationsoperation centers.



Shareholder Engagement and Communications with the Board



Our CEO, Chief Financial Officer, and Vice President of Investor Relations, together with other members of management, meet periodically with investors to discuss Navient’s strategy and financial and business performance, and to update investors on key developments. During 2015,2019 and into 2020, Navient heldparticipated in at least 100 meetings with over 200 investors and potential investors. In addition, we routinely seek our shareholders’ views ofon governance and compensation matters.

At various times prior to December of 2017, representatives of the Company met with representatives of Canyon Capital Advisors LLC (“Canyon”) as a part of the Company’s engagement strategy that focuses on regularly meeting with its shareholders, bond holders and investors in the asset-backed securities it sponsors. In May 2019, the Company became aware that Canyon had accumulated a beneficial interest in approximately 9.6% of the Company’s outstanding common stock.4 In August 2018, at the request of Canyon, the Board agreed to appoint Frederick Arnold to the Board. On May 2, 2019, we entered into a cooperation agreement with Canyon (the “Canyon Agreement”) whereby the Board agreed, among other things, to appoint Marjorie Bowen and Larry Klane as directors of the Company, subject to the satisfaction of certain customary conditions, and to nominate and recommend Ms. Bowen and Mr. Klane for election to the Board at the Company’s 2019 Annual Meeting of Shareholders. The appointments of Mr. Arnold, Ms. Bowen and Mr. Klane were approved by our shareholders in June 2019. On January 27, 2020, the Company entered into a Stock Repurchase Agreement with Canyon to repurchase its remaining interest in the Company’s common stock. During this time, various representatives of Canyon met or held discussions with various members of management, the Special Committee and other members of the Board.
The foregoing description does not purport to be complete and is qualified in its entirety by reference to the Canyon Agreement, included as Exhibit 10.01 to the Company’s Form 8-K that was filed with the SEC on May 3, 20195, the Company’s Definitive Proxy Statement filed with the SEC on Form DEF 14A on April 30, 20196, and its Amended Definitive Proxy Statement on Form DEF 14A filed with the SEC on May 8, 20197, all of which are furnished herewith.
Shareholders and other interested parties may submit communications to the Board of Directors, the non-management directors as a group, the ChairmanChair or any other individual member of the Board of Directors by contacting the ChairmanChair of the Board in writing atcorporatesecretary@navient.com or c/o Corporate Secretary, Navient Corporation, 123 Justison Street, Wilmington, Delaware 19801.

In general,

Except as discussed below or otherwise directed, the Corporate Secretary forwards all such communications to the Chairman.Board Chair. The ChairmanChair in turn determines whether the communications should be forwarded to other members of

LOGO

30


the Board and, if so, forwards them accordingly. However, for communications addressed to a particular member of the Board, the Chair



4
On May 4, 2019, Canyon reported on Form 13D/A filed with the SEC that it beneficially owned 25,435,480 or 9.6% of the Company’s outstanding shares.


2020 Proxy Statement30

of a particular Board committee or the non-employee directors as a group, the Corporate Secretary forwards those communications directly to those individuals.

The directors have requested that communications that do not directly relate to their duties and responsibilities as our directors be excluded from distribution. Such excluded items include “spam,” advertisements, mass mailings, form letters and email campaigns that involve unduly large numbers of similar communications, solicitations for goods, services, employment or contributions, surveys and individual product inquiries or complaints. Additionally, communications that appear to be unduly hostile, intimidating, threatening, illegal or similarly inappropriate will be screened for omission. Any omitted or deleted communications will be made available to any director upon request.



Policy on Political Contributions, Disclosure and Oversight



We did not make any political contributions using corporate funds in 2015,2019, and we have no intention of making such political contributions in 2020. The Company's Government Relations personnel are responsible for the near future. In 2016, we significantly expanded our disclosuredevelopment and implementation of policies pertaining to the Company’s political activity and contributions. This disclosure is available on Navient’s website athttp://www.navient.com/about/investors/corp_governance. In addition,activities. They report annually to the Nominations and Governance Committee reviewsof the Board on an annual basismajor lobbying priorities and principles. Government Relations also provides the Committee with a report on any payments made to trade associations, political expenditures, contributions made to other tax-exempt political organizations, as well as contributions by the Company's Political Action Committee. Navient also maintains numerous compliance processes structured to ensure that the Company and its employees conduct all their activities contributions and strategy for the Company. The committee also monitors and evaluates the Company’s ongoing political strategy as it relates to overall public policy objectives.

in accordance with our Code of Business Conduct and with all relevant laws governing political contributions and lobbying activities.

Since 2016, we have disclosed our political activity and contributions through the publication of our Transparency in Policy Engagement and Political Participation Report. In 2018, the Company was recognized as a “Trendsetter” in the CPA-Zicklin Index for political transparency. The Report provides an overview of the Company’s legislative and political priorities and also provides details pertaining to Navient’s contributions to members of Congress, trade associations, 527 political organizations and other political organizations. The Nominations and Governance Committee has instructed the Company to update the report on a semi-annual basis. The current Report is available on the Company’s website at https://

www.navient.com/about/who-we-are/transparency/.


Code of Business Conduct


The Company has a Code of Business Conduct that applies to Board members and all employees, including the chief executive officer, the principalchief financial officer and the principalchief accounting officer. The Code of Business Conduct is available on the Company’s corporate governance website (at www.navient.comhttps://navient.com/about/investors/corp_governance/ under “Investors, Corporate Governance”) and a written copy is available from the Corporate Secretary. The Company intends to post amendments to or waivers of the Code of Business Conduct (to the extent applicable to the Company’s chief executive officer, principalchief financial officer or principalchief accounting officer or any director) at this location on its website.

There were no waivers during 2019.


Policy on Review and Approval of Transactions with Related Parties



The Company has adopted a Policy on Related Party Transactions to ensure that all Interested Transactions with Related Parties, as those terms are defined in the policy, will be at arm’s length and on terms generally available to an unaffiliated third-party under the same or similar circumstances. The policy states that, except for the limited exceptions specifically stated in the policy, Interested Transactions with Related Parties that will exceed $120,000 in any calendar year must be reviewed by the Audit Committee and receive approval of the Board of Directors prior to the Corporation entering into the Interested Transaction. A copy of the policy can be found on the Company’s Corporate Governance website at https://www.navient.com/about/investors/corp_governance/. For additional information pertaining to Related Party Transactions, please refer to “Certain Relationships and Related Transactions” below.

2020 Proxy Statement

LOGO

31


Director Compensation



Our director compensation program is designed to reasonably compensate our non-employee directors for work required for a company of our size, complexity and risk, exposure, and to align the interests of our directors with those of our shareholders. The Compensation Committee reviews the compensation level of our non-employee directors on an annual basis and makes recommendations to the Board.

During

In late 2014 and early 2015,2018, the Compensation Committee undertook a thorough review ofreviewed our director compensation with the assistance of the Compensation Consultant. That review utilized Navient’s 2015 Peer Group, which is describedConsultant and concluded that the existing program should remain unchanged for 2019. The Compensation Committee again reviewed director compensation in 2019 and will keep the Compensation Discussion and Analysis, and ledexisting program unchanged for 2020, with the exception of changes to the form of annual equity awards described below.
Our 2019 director compensation package thatprogram is describeddetailed below.

Director Compensation Elements


Director Compensation Elements

The following table highlights the material elements of our 2019 director compensation program:

Compensation Element

 

 

Compensation Value

 

 

Annual Cash Retainer

 $100,000  

Additional Cash Retainer for Independent Chairman

  50,000  

Additional Cash Retainer for Audit Committee Chair

  30,000  

Additional Cash Retainer for Compensation and Personnel Committee Chair

  25,000  

Additional Cash Retainer for Other Committee Chairs

  20,000  

Annual Equity Award

  100,000  

Additional Equity Award for Independent Chairman

  50,000  


2019 Compensation ElementsCompensation Value   
Annual Cash Retainer$100,000
Additional Cash Retainer for Independent Board Chair50,000
Additional Cash Retainer for Audit Committee Chair30,000
Additional Cash Retainer for Compensation and Personnel Committee Chair25,000
Additional Cash Retainer for Other Committee Chairs20,000
Annual Equity Award130,000
Additional Equity Award for Independent Board Chair65,000

Annual cash retainers are paid shortly after each annual meeting of shareholders.in quarterly installments in or around June, September, December and March. Annual equity awards typically are granted in February each year in the form of restricted stock. These awards
Restricted stock granted to our non-employee directors in February 2019 was structured to vest only upon the recipient’s election to the Board at the Company’s next following annual meeting of shareholders (or, if earlier, upon death, disability, or a change in control).

For 2015, each of Beginning in 2020, the Board modified the vesting provisions incorporated in these equity awards to address the potential for partial-year Board service. Restricted stock granted to our non-employee directors also was paid $1,500 for every Board or committee meeting that he or she attended, subject to an annual aggregate maximum amount of $19,500 (which equates to 13 Board or committee meetings per year). This annual maximum is measured by reference to the twelve-month periodin February 2020 will vest in quarterly increments beginning on the grant date ofand thereafter on May 1st, August 1st and November 1st, provided the Company’s annual meeting of shareholders, which typically is helddirector remains on the Board through each vesting date (with immediate vesting, if earlier, upon death, disability, or a change in May. control).

We also reimburse each non-employee director for any out-of-pocket expenses incurred in connection with their service as a director.

As described below, our non-employee directors may elect to defer all or a portion of their annual compensation under the Navient Corporation Deferred Compensation Plan for Directors.


Share Ownership Guidelines



We maintain share ownership guidelines for our non-employee directors. Under ourthese share ownership guidelines, each director is expected, within five years of his or her initial election to the Board of Directors, to own Navient common stockCommon Stock with a value equivalent to at least four times his or her annual cash retainer (excluding any additional cash or equity retainer or meeting fees).retainer. Currently, that minimum ownership amount is
$400,000. The following shares and share units count towards the ownership guidelines: shares held in brokerage

LOGO

32


accounts; notional shares credited to deferred compensation accounts; restricted stock and restricted stock units (“RSUs”) that vest solely upon the passage of time; and vested stock options, to the extent that they are “in-the-money.”

All non-employee directors are in compliance with the share ownership guidelines as of the date of this proxy statement due to their share ownership amount or because the five-year period from their initial election has not ended.


2020 Proxy Statement32

Anti-Hedging and Pledging Policy

Navient policy




Navient’s Securities Trading Policy prohibits directors and senior managementofficers (as defined by Rule 16a-1(f) of the Exchange Act and referred to as “Section 16 Officers”) from selling Navient common stock short, holding Navient securities in a margin account, or buyingpledging Navient securities as collateral for a loan or selling callotherwise. Additionally, no director, Section 16 Officer or put optionsany other officer of the Company who is subject to the Company’s Stock Ownership Guidelines is permitted to enter into derivative or other derivativesspeculative transactions involving Navient securities (including prepaid variable forward contracts, equity swaps, collars, credit default swaps and exchange funds) that are designed to hedge or offset any decrease in respect of their Navient common stock. They are also prohibited from entering into any transaction that has the effect of hedging the economicmarket value of any of their direct or indirect interest in Navient common stock. In early 2015, the Board of Directors approved a change to this policy that prohibits directors and senior management from pledging or using Navient common stock as collateral. This change became effective after the Company’s 2015 annual meeting of shareholders in May 2015.securities. All directors and NEOs arenamed executive officers were in compliance with this policy throughout 2019 and remain in compliance as of the date of this proxy statement.



Policy on Rule 10b5-1 Trading Plans



The Company has a policy governingCompany’s Securities Trading Policy governs the use bycircumstances under which Navient directors and executive officers ofSection 16 Officers may enter into trading plans pursuant to SEC Rule 10b5-1. Rule 10b5-1 trading plans are pre-established trading plans for sales of our Common Stock. We believe our Rule 10b5-1 policy is effective in ensuring compliance with legal requirements. Under the policy:

All Rule 10b5-1 trading plans must be pre-cleared by the Company’s Chief LegalSecurities Trading Compliance Officer.

A trading plan may be entered into, modified or terminated only during an open trading window and while not in possession of material non-public information.

No modification

Once adopted, the person must not exercise any influence over the amount of securities to be traded, the price at which they are to be traded or terminationthe date of a plan may affect any trade scheduled to occur within 30 days.

the trade.



Other Compensation



We provide non-employee directors with company-paid group life insurance, accidental death and disability and business travel accident insurance. We also provide current non-employee directors the opportunity to participate in the Company’s medical and dental plans. If a director elects to participate in these plans, the director pays the full cost of medical and dental coverage (which for an employee is normally shared by the Company and the employee). After retirement from the Board, a former non-employee director may continue medical coverage for up to 18 months under the Consolidated Omnibus Budget Reconciliation Act (COBRA) at his/her own expense. The Independent Chairman is also entitled to reimbursement for office and transportation expenses commensurate with the amount of time he allocates to Board service.



Deferred Compensation Plan for Directors



Navient sponsors a deferred compensation plan for its non-employee directors. Under the Navient Corporation Deferred Compensation Plan for Directors (“Director Deferred Compensation

LOGO

33


Plan”), our non-employee directors may elect annually to defer receipt of all or a percentage of their annual cash retainer and/or meeting fees.retainer. In late 2014, we amendedaddition, directors may elect to receive a credit under the Director Deferred Compensation Plan to also permit “deferrals”in lieu of each director’stheir annual equity retainer. Beginning with 2015, directors may elect to forego all or a portion of the annual equity retainer that they would otherwise receive. Provided this election is made before the beginning of the year, the director’s plan account will be credited with ana dollar amount equivalent amountto the annual equity retainer and automatically invested in a notional Company stock fund.

Notional stock units remain subject to the same vesting schedule applicable to the annual equity retainer.

Deferrals are credited with earnings based on the performance of certain investment funds selected by the participant. The plan does not pay above-market or preferential earnings on amounts deferred. Deferrals invested in the notional Company stock fund are payable in shares of Navient common stock.Common Stock. All other deferrals are payable in cash (in a single lump sum or in installments at the election of the director) upon termination of the director’s service on the Board or after a minimum

2020 Proxy Statement33

number of years (except for hardship withdrawals in limited circumstances). As noted below, Ms. Bowen, Mr. Diefenderfer, Ms. Mills,Thompson and Ms. Thompson, Ms. Unger and Mr. Williams each elected to defer all or a portion of his/her 20152019 compensation under the Director Deferred Compensation Plan.


Director Compensation Table



The tables below present information regarding the compensation and stock awards that we have paid or granted to the non-employee directors for the year ended December 31, 2015.

Name  

Fees Earned
or Paid
in Cash(1)

($)

   

Stock
Awards(2)

($)

   

All Other
Compensation(3)

($)

  

Total

($)

 

John K. Adams, Jr.

   124,000     99,979    48   224,027  

Ann Torre Bates

   149,500     99,979    48   249,527  

Anna Escobedo Cabral

   124,000     99,979    48   224,027  

William M. Diefenderfer, III(4)

   166,500     150,000    48   316,548  

Diane Suitt Gilleland

   119,500     99,979    48   219,527  

Katherine A. Lehman

   124,000     99,979    48   224,027  

Linda A. Mills(5)

   144,500     100,000    48   244,548  

Barry A. Munitz

   139,500     99,979    48   239,527  

Steven L. Shapiro

   119,500     99,979    48   219,527  

Jane J. Thompson(6)

   119,500     100,000    48   219,548  

Laura S. Unger(7)

   124,000     100,000  �� 48   224,048  

Barry L. Williams(8)

   139,500     100,000    48   239,548  

2019.

 
Fees Earned
or Paid
in Cash(1)
 
Stock
Awards(2)
 
All Other
Compensation(3)
 
 
Total
Name($)($)($)($)
Frederick Arnold100,000129,99258230,050
Marjorie L. Bowen(4)
81,666100,08234181,782
Anna Escobedo Cabral130,000129,99258260,050
William M. Diefenderfer, III(5)
37,500195,00029232,529
Larry A. Klane(6)
81,666100,07134181,771
Katherine A. Lehman120,000129,99258250,050
Linda A. Mills(7)
137,500173,61858311,176
Jane J. Thompson(8)
125,000130,00058255,058
Laura S. Unger(9)
120,000130,00058250,058
Barry L. Williams(10)
50,000129,99239180,031
David L. Yowan100,000129,99258230,050
(1)

This table includes all fees earned or paid in fiscal year 2015.2019. Unless timely deferred 2015under the Director Deferred Compensation Plan, annual cash retainers wereare paid in quarterly installments beginning shortly after the Company’s 2015 annual meeting of shareholders. The annual limitation on aggregate meeting fees noted in the text above is measured by reference to the twelve-month period beginning on the date of the Company’s annual meeting of shareholders rather thanin May each year. Thus, the Company’s fiscal year. Therefore, depending onamounts paid (or deferred) in 2019 include the particular date when a director joins our Board orfourth and final quarterly payment for the timing of our meetings duringperiod from May 2018 to May 2019, and three quarterly payments for the year, a director may receive more than $19,500 in meeting fees in a calendar year.

period from May 2019 to May 2020.


(2)

The grant date fair market value for each share of restricted stock granted in 20152019 to directors is based on the closing market price of the Company’s common stockCommon Stock on the grant date. Additional details on accounting for stock-based compensation can be found in “Note 2–Significant Accounting Policies” and “Note 11–Stock-Based Compensation Plans and Arrangements” to the audited consolidated financial statements included in the Company’s2019 Annual Report onForm 10-K. Grant date fair values Stock awards are rounded down to the nearest whole share to avoid the issuance of fractional shares. As noted in the footnotes below, certain directors timely elected to forego their 2015 annual equity retainer and instead received an equivalentreceive a credit under the Director Deferred Compensation Plan that wasin lieu of their 2019 annual equity retainer. Plan credits are automatically invested in a notional Company stock fund.

fund and are not subject to rounding for fractional shares.

LOGO

34



(3)

All Other Compensation is set forthdetailed in a table on the table below:

following page.

Name  Life
Insurance
Premiums(A)
($)
  Total
($)

John K. Adams, Jr

  48  48

Ann Torre Bates

  48  48

Anna Escobedo Cabral

  48  48

William M. Diefenderfer III

  48  48

Diane Suitt Gilleland

  48  48

Katherine A. Lehman

  48  48

Linda A. Mills

  48  48

Barry A. Munitz

  48  48

Steven L. Shapiro

  48  48

Jane J. Thompson

  48  48

Laura S. Unger

  48  48

Barry L. Williams

  48  48


(4)Ms. Bowen joined the Board on May 1, 2019, and her compensation for 2019 was pro-rated accordingly. Ms. Bowen timely elected to receive a credit under the Director Deferred Compensation Plan in lieu of her 2019 annual equity retainer, with the credit being automatically invested in a notional Company stock fund.

(5)Mr. Diefenderfer elected not to stand for  reelection to the Board in June 2019,  and his cash compensation for 2019 was pro-rated accordingly.   Mr. Diefenderfer timely elected to receive a credit under the Director Deferred Compensation Plan in lieu of his 2019 annual equity retainer, with the credit being automatically invested in a notional Company stock fund. Because Mr. Diefenderfer elected not to stand for reelection to the Board in June 2019, he forfeited this credit when he departed the Board.

(6)Mr. Klane joined the Board on May 1, 2019, and his compensation for 2019 was pro-rated accordingly.

(7)Ms. Mills was elected as Chair of the Board effective June 6, 2019, and her annual cash retainer was adjusted accordingly. She also received an additional stock award at the time she became Chair of the Board.

(8)Ms. Thompson timely elected to receive a credit under the Director Deferred Compensation Plan in lieu of her 2019 annual equity retainer, with the credit being automatically invested in a notional Company stock fund.

(9)Ms. Unger timely elected to receive a credit under the Director Deferred Compensation Plan in lieu of her 2019 annual equity retainer, with the credit being automatically invested in a notional Company stock fund. Ms. Unger also elected to defer her annual cash retainer under the Director Deferred Compensation Plan.

(10)Mr. Williams retired from the Board effective August 9, 2019, and his cash compensation for 2019 was pro-rated accordingly.

2020 Proxy Statement34

All Other Director Compensation:
 
Life
Insurance
Premiums(A)
 
 
Total
Name($)($)
Frederick Arnold5858
Marjorie L. Bowen3434
Anna Escobedo Cabral5858
William M. Diefenderfer III2929
Larry A. Klane3434
Katherine A. Lehman5858
Linda A. Mills5858
Jane J. Thompson5858
Laura S. Unger5858
Barry L. Williams3939
David L. Yowan5858


(A)

The amount reported is the annual premium paid by Navient to provide a life insurance benefit of up to $100,000.


(4)

Mr. Diefenderfer timely elected to forego his 2015 annual equity retainer and instead received an equivalent credit under the Director Deferred Compensation Plan that was automatically invested in a notional Company stock fund.

2020 Proxy Statement
35

(5)

Ms. Mills timely elected to defer 100% of her 2015 annual cash retainer and meeting fees under the Director Deferred Compensation Plan. She also timely elected to forego her 2015 annual equity retainer and instead received an equivalent credit under the Director Deferred Compensation Plan that was automatically invested in a notional Company stock fund.

(6)

Ms. Thompson timely elected to forego her 2015 annual equity retainer and instead received an equivalent credit under the Director Deferred Compensation Plan that was automatically invested in a notional Company stock fund.

(7)

Ms. Unger timely elected to forego her 2015 annual equity retainer and instead received an equivalent credit under the Director Deferred Compensation Plan that was automatically invested in a notional Company stock fund.

(8)

Mr. Williams timely elected to forego his 2015 annual equity retainer and instead received an equivalent credit under the Director Deferred Compensation Plan that was automatically invested in a notional Company stock fund.

LOGO

35


Proposal 2 —Ratification— Ratification of the Appointment of the Independent Registered Public Accounting Firm

Navient’s independent registered public accounting firm, KPMG LLP (“KPMG”), is selected by the Audit Committee. On March 2, 2016,February 21, 2020, the Audit Committee engaged KPMG as Navient’s independent registered public accounting firm for the fiscal year ending December 31, 2016.2020. Representatives of KPMG are expected to be present at the Annual Meeting and they will have the opportunity to respond to appropriate questions from shareholders and to make a statement if they desire to do so.

This proposal is put before the shareholders because the Board of Directors believes it is a good corporate governance practice to provideask shareholders a vote on ratification ofto ratify the selection of the independent registered public accounting firm.

For ratification, this proposal requires the affirmative vote of the holders of a majority of the common stockCommon Stock present, represented and entitled to vote, and voting affirmatively or negatively at the Annual Meeting. Accordingly, shares that are not voted affirmatively or negatively with respect to this proposal, including abstentions and broker non-votes, will not be relevant to the outcome. If the appointment of KPMG is not ratified, the Audit Committee will evaluate the basis for the shareholders’ vote when determining whether to continue the firm’s engagement. Even if the selection of Navient’s independent registered public accounting firm is ratified, the Audit Committee may direct the appointment of a different independent registered public accounting firm at any time during 20162020 if, in its discretion, it determines that such a change would be in the Company’s best interests.

Board Recommendation

THE BOARD OF DIRECTORS RECOMMENDS A VOTE “FOR” RATIFICATION OF THE APPOINTMENT OF KPMG AS NAVIENT’S INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM FOR 2016.

2020.

2020 Proxy Statement

LOGO

36


Independent Registered Public Accounting Firm


Fees Paid to Independent Registered Public Accounting Firms for 20152019 and 2014

2018



Aggregate fees billed for services performed for Navient by its independent accountant, KPMG, for the fiscal years ended December 31, 20152019, and 2014,2018, are set forth below.

  2015  2014 

Audit Fees

 $3,043,614   $2,707,096  

Audit-Related Fees

  1,908,014    2,002,211  

Tax Fees*

  796,252    41,500  

All Other Fees

  45,823      

Total

 $5,793,702   $4,750,807  

*

Tax fees for 2014 do not include certain amounts paid by Navient to SLM pursuant to the Tax Sharing Agreement dated April 28, 2014 between Navient and SLM, which required Navient to reimburse SLM for certain payments paid to KPMG on Navient’s behalf. In 2014, Navient reimbursed SLM $534,342 for such payments. Additional information concerning the Tax Sharing Agreement and other agreements between SLM and Navient can be found in this proxy statement under the heading “Certain Relationships and Transactions”.


 20192018
Audit Fees$4,132,351$3,353,617
Audit-Related Fees$1,021,909$1,017,232
Tax Fees$378,881$822,374
All Other Fees--
Total$5,533,141$5,193,223

Audit Fees. Audit fees include fees for professional services rendered for the audits of the consolidated financial statements of Navient and statutory and subsidiary audits, issuance of comfort letters, consents, income tax provision procedures, and assistance with review of documents filed with the SEC.

Audit-Related Fees. Audit-related fees include fees for assurance and other services related to service provider compliance reports, trust servicing and administration reports, internal control reviews, and attest services that are not required by statute or regulation.

Tax Fees. Tax fees include fees for federal and state tax compliance, and tax consultation services.


Pre-approval Policies and Procedures



The Audit Committee has a policy that addresses the approval of audit and non-audit services to be provided by the independent registered public accounting firm to the Company. The policy requires that all services to be provided by the Company’s independent registered public accounting firm be pre-approved by the Audit Committee or its Chair. Each approval of the Audit Committee or the Chair of the Audit Committee must describe the services provided and set a dollar limit for the services. The Audit Committee, or its Chair, pre-approved all audit and non-audit services provided by KPMG during 2015.2019. Reporting is provided to the Audit Committee regarding services that the Chair of the Audit Committee pre-approvedpre- approved between committee meetings. The Audit Committee receives regular reports from management regarding the actual provision of all services by KPMG. No services provided by our independent registered public accounting firm were approved by the Audit Committee pursuant to the “de minimis” exception to the pre-approval requirement set forth in paragraph (c)(7)(i)(C) of Rule 2-01 of Regulation S-X.


2020 Proxy Statement

LOGO

37


Report of the Audit Committee

The following report shall not be deemed incorporated by reference in any filing under the federal securities laws by virtue of any general incorporation of this proxy statement by reference and shall not otherwise be treated as filed under the federal securities laws.

The Audit Committee is responsible for monitoring our financial reporting processes and system of internal controls, supervising our internal auditors and overseeing the independence and performance of the independent auditors. In carrying out these responsibilities, the Audit Committee meets, on a regular basis, with our internal auditors and our independent auditors to review the overall scope and plans for their respective audits of our financial statements. The Audit Committee also meets privately (and in separate meetings) with members of management, our independent auditors and our internal auditors as may otherwise be needed. The Audit Committee meets with management and with the independent auditors each quarter to review and discuss our Annual Report on Form 10-K and ourthe Company’s quarterly reports on Form 10-Q prior to their being filed with the SEC. ItSEC and annually to review and discuss the Company’s Annual Report on Form 10-K. The Committee also meets with management and our independent auditors to review and discuss ourthe Company’s quarterly earnings prior to theirreview by the Executive Committee and public release.

The Audit Committee’s responsibility is to monitor and oversee the audit and financial reporting processes. However, the members of the Audit Committee are not practicing certified public accountants or professional auditors and rely, without independent verification, on the information provided to them and on the representations made by management, and the report issued by the independent registered public accounting firm. While the Audit Committee and the Board monitor the Company’s financial record-keeping and controls, management is ultimately responsible for the Company’s financial reporting process, including its system of internal controls, disclosure control procedures and the preparation of the financial statements. The independent auditors support the financial reporting process by performing an audit of the Company’s financial statements and issuing a report thereon.

The Audit Committee has reviewed and discussed with management and Navient’s independent registered accounting firm, KPMG LLP, the Company’s audited financial statements as of and for the year ended December 31, 2015.2019. The Audit Committee also discussed with KPMG LLP the matters under Public Company Accounting Oversight Board (“PCAOB”) standards, including among other things, matters relatedthose relating to the conduct of the audit of our financial statements.

The Audit Committee received, reviewed and revieweddiscussed with KPMG LLP the written disclosures and the letter from KPMG LLP(as required by applicable requirements of the PCAOBPCAOB) regarding the independent accountant’s communications with the Audit Committee concerning independence and has discussed with KPMG LLPabout the firm’s independence.

Based on thethese reviews and discussions, referred to above, the Audit Committee recommended to the Board of Directors that the financial statements referred to above be included in the Company’s2019 Annual Report on Form 10-K for the year ended December 31, 2015,2019, for filing with the Securities and Exchange Commission.


Audit Committee

Ann Torre Bates,

Anna Escobedo Cabral, Chair

Frederick Arnold
Marjorie L. Bowen
Laura S. Unger

John K. Adams, Jr.

Anna Escobedo Cabral

Diane Suitt Gilleland

Jane J. Thompson


2020 Proxy Statement

LOGO

38


Ownership of Common Stock

The following table provides information, as of February 29, 2016,March 10, 2020, about each shareholder known to Navient to beneficially own more than five percent of the outstanding shares of our Common Stock, based solely on the information filed by each such shareholder on Schedules 13D or 13G with the SEC on the dates indicated in the footnotes to this table (percentages are calculated assuming continuous beneficial ownership at February 29, 2016)March 23, 2020).

Name and Address of Beneficial Owner Shares  Percent 

The Vanguard Group, Inc.(1)

100 Vanguard Blvd.

Malvern, PA 19355

  36,591,108    10.8

Barrow, Hanley, Mewhinney & Strauss, LLC(2)

2200 Ross Avenue

31st Floor

Dallas, TX 75201-2761

  34,851,783    10.3

Boston Partners(3)

One Beacon Street 30th Floor

Boston, MA 02108

  23,153,535    6.9

BlackRock Inc.(4)

40 East 52nd Street

New York, NY 10022

  20,594,171    6.1


Name and Address of Beneficial OwnerSharesPercent
The Vanguard Group, Inc. (1)
27,510,80612.44%
100 Vanguard Blvd.  
Malvern, PA 19355  
   
BlackRock Inc. (2)
19,358,94510%
40 East 52nd Street  
New York, NY 10022  
   
Dimensional Fund Advisors LP (3)
14,752,1256.67%
Building One  
6300 Bee Cave Road  
Austin, Texas 78746  
   
(1)

This information is based on the Schedule 13G/A filed with the SEC by The Vanguard Group, Inc., on February 10, 2016.11, 2020. The Vanguard Group, Inc., directly and through its subsidiaries, has sole power to vote or direct the voting of 680,334101,258 shares of Common Stock, shared voting power of 36,80040,510 shares, sole power to dispose of or direct the disposition of 35,889,62527,396,166 shares of Common Stock, and shared power to dispose of or direct the disposition of 701,483114,640 shares of Common Stock. According to this Schedule 13G/A, Vanguard Fiduciary Trust Company, a wholly-ownedwholly owned subsidiary of The Vanguard Group, Inc., beneficially owns 558,98374,130 shares of Common Stock; and Vanguard Investments Australia, Ltd., a wholly-ownedwholly owned subsidiary of The Vanguard Group, Inc., beneficially owns 263,85167,638 shares of Common Stock.

(2)

This information is based on the Schedule 13G filed with the SEC by Barrow, Hanley, Mewhinney & Strauss, LLC on February 2, 2016. Barrow, Hanley, Mewhinney & Strauss, LLC has sole power to vote or direct the vote for 8,210,735 shares of Common Stock, shared power to vote or to direct the vote for 26,641,048 shares of Common Stock and sole power to dispose or to direct the disposition of 34,851,783 shares of Common Stock.

(3)

This information is based solely on the Schedule 13G filed with the SEC by Boston Partners on February 12, 2016. Boston Partners has sole power to vote or direct the vote for 18,719,608 shares of Common Stock, shared power to vote or to direct the vote for 63,120 shares of Common Stock and sole power to dispose or to direct the disposition of 23,153,535 shares of Common Stock.

(4)

This information is based on the Schedule 13G13G/A filed with the SEC by BlackRock, Inc. on January 27, 2016.March 9, 2020. BlackRock, Inc. has sole power to vote or direct the voting of 17,586,85718,451,823 shares of Common Stock and has sole power to dispose of or direct the disposition of for 20,594,17119,358,945 shares of Common Stock.

(3)This information is based on the Schedule 13G filed with the SEC by Dimensional Fund Advisors LP on February 12, 2020. Dimensional Fund Advisors LP, an investment adviser registered under Section 203 of the Investment Advisors Act of 1940, furnishes investment advice to four investment companies registered under the Investment Company Act of 1940, and serves as investment manager or sub-adviser to certain other commingled funds, group trusts and separate accounts (such investment companies, trusts and accounts, collectively referred to as the “Funds”). The Funds directly have sole power to vote or direct the voting of 14,374,107 shares of Common Stock, and sole power to dispose of or direct the disposition of 14,752,125 shares of Common Stock.

2020 Proxy Statement

LOGO

39


Ownership of Common Stock by Directors and Executive Officers

The following table sets forth information concerning the beneficial ownership of Navient’s Common Stock by: (i) our current directors and director nominees; (ii) the named executive officers listed in the Summary Compensation Table; and (iii) all of the Company’s current directors and executive officers as a group. Under SEC rules, beneficial ownership for purposes of this table takes into account stock as to which the individual has or shares voting and/or investment power as well as stock that may be acquired within 60 days (such as by exercising vested stock options). Information is provided as of February 29, 2016.March 3, 2020. The beneficial owners listed have sole voting and investment power with respect to stock beneficially owned, except as to the interests of spouses or as otherwise indicated. As of February 29, 2016,March 3, 2020, there were 337,806,589194,143,990 shares of our Common Stock issued, outstanding and entitled to vote.

  Shares(1)  Vested
In-The-
Money
Options
(2)
  Total
Beneficial
Ownership
(3)
  Percent of
Class

Director Nominees

    

John K. Adams, Jr.

  18,057    0    18,057   *

Ann Torre Bates(4)

  37,130    16,600    53,730   *

Anna Escobedo Cabral(5)

  17,605    0    17,605   *

William M. Diefenderfer, III(6)

  144,338    25,359    169,697   *

Diane Suitt Gilleland(7)

  143,569    39,974    183,543   *

Katherine A. Lehman

  20,557    0    20,557   *

Linda A. Mills(8)

  21,971    0    21,971   *

Barry A. Munitz

  56,152    22,859    79,011   *

Steven S. Shapiro(9)

  157,005    12,015    169,020   

Jane J. Thompson(10)

  21,971    0    21,971   *

Laura S. Unger(11)

  18,221    0    18,221   *

Barry L. Williams(12)

  48,526    18,615    67,141   *

Named Executive Officers

    

John F. Remondi(13)

  1,351,695    417,606    1,769,301   *

Somsak Chivavibul(14)

  284,114    7,361    291,475   *

John Kane(15)

  274,330    2,510    276,840   *

Timothy Hynes(16)

  168,095    24,836    192,931   *

Mark Heleen(17)

  95,495    0    95,495   *

Directors and Named Executive Officers as a Group (18 Persons)

  3,009,915    587,735    3,597,650   1.05%


 
 
Director Nominees
 
 
Shares (1)
 
 
Vested Options (2)
Total
Beneficial
Ownership (3)
 
Percent of
Class
Frederick Arnold28,551-28,551*
Marjorie L. Bowen(4)
12,218-12,218*
Anna Escobedo Cabral(5)
56,348-56,348*
Larry A. Klane(6)
11,952-11,952*
Katherine A. Lehman59,565-59,565*
Linda A. Mills76,002-76,002*
Jane J. Thompson(7)
62,162-62,162*
Laura S. Unger(8)
58,909-58,909*
David L. Yowan(9)
40,039-40,039*
     
Named Executive Officers    
Jack Remondi(10)
2,590,375111,3582,701,7331.38%
Christian Lown(11)
316,849-316,849*
John Kane(12)
464,52736,553501,080*
Mark Heleen(13)
286,085-286,085*
Steve Hauber(14)
144,51019,529164,039*
     
Directors and Current Officers as a Group4,208,092167,4404,375,5322.24%
(14 Persons)    
     
*

Less than one percent

(1)

Shares of common stockCommon Stock and stock units held directly or indirectly, including vested deferred stock units and unvested deferred stock units that may vest within 60 days of March 3, 2020, credited to Company-sponsored retirement and deferred compensation plans. Totals for named executive officers include (i) restricted stock units (“RSUs”) that vest and are converted into shares only upon the passage of time, (ii) performance stock units (“PSUs”) that

LOGO

40


vest and are converted into shares upon the satisfaction of pre-established performance conditions, and (iii) associated dividend equivalent units (“DEUs”) issued on outstanding RSUs and PSUs. The individuals holding such RSUs, PSUs and DEUs have no voting or investment power over these units.

(2)

Shares that may be acquired within 60 days of February 29, 2016,March 3, 2020, through the exercise of stock options. AllThe stock options held by our officers are net-settlednet- settled pursuant to their terms (i.e., shares are withheld upon exercise to cover the aggregate exercise price, and the net resulting shares are delivered to the option holder). StockNet-settled stock options therefore are shown on a “spread basis,” with out-of-the-money options shown as 0.

(3)

Total of columns 1 and 2. Except as otherwise indicated and subject to community property laws, each owner has sole voting and sole investment power with respect to the shares listed.

(4)

2,712For Ms. Bowen, 12,218 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

Ms. Bowen is not being nominated by the Board for reelection, and her tenure as a director will end when her current term expires at our 2020 Annual Meeting.

(5)

10,893For Ms. Cabral, 38,122 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

(6)

39,301For Mr. Klane, 4,610 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

(7)

23,244For Ms. Thompson, 55,901 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

(8)

4,817For Ms. Unger, 18,011 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.


2020 Proxy Statement40

(9)

For Mr. Shapiro’s share ownership includes 3,000 shares held in a Roth IRA and 76,425 shares held in an LLC owned by Mr. Shapiro. 15,575Yowan, 10,564 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

(10)

15,710 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

(11)

4,817 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

(12)

15,710 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

(13)

Mr. Remondi’s share ownership includes 250 shares held as custodian for his child. 544,028930,530 of the shares reported in this column are RSUs, PSUs or DEUs over which Mr. Remondi has no voting or dispositive control.

(14)(11)

Mr. Chivavibul’s share ownership includes 2,098 shares held by his spouse. 138,514259,418 of the shares reported in this column are RSUs, PSUs, or DEUs over which Mr. ChivavibulLown has no voting or dispositive control.

(15)(12)

185,285207,265 of the shares reported in this column are RSUs, PSUs or DEUs over which Mr. Kane has no voting or dispositive control. 1,0301,250 shares are deferred stock units credited to a Company-sponsored deferred compensation plan account.

(16)(13)

119,802 of the shares reported in this column are RSUs, PSUs or DEUs over which Mr. Hynes has no voting or dispositive control.

(17)

76,535144,125 of the shares reported in this column are RSUs, PSUs or DEUs over which Mr. Heleen has no voting or dispositive control.

(14)96,724 of the shares reported in this column are RSUs, PSUs or DEUs over which Mr. Hauber has no voting or dispositive control.

2020 Proxy Statement

LOGO

41


Executive Officers

Our executive officers are appointed annually by the Board of Directors. The following sets forth biographical information concerning Navient’s executive officers who are not directors. Biographical information for Mr. Remondi is included in Proposal 1 — Election of Directors.


Name and AgePosition and Business Experience

Somsak Chivavibul

49

 

Christian Lown
50
•      Chief Financial Officer, Navient — April 2014March 2017 to present

•      Senior Vice PresidentManaging Director and Co-Head, Global Financial Technology Group, North America Banks and Diversified Finance, Morgan StanleyFinancial Planning & Analysis, SLM Corporation — May 20072006 to April 2014

March 2017

•      Vice President, Financial Institutions Group Financial Planning & Analysis, SLM CorporationUBS AG — 2003 to 2007

2006

•      Managing DirectorAssociate, Financial Institutions Group, Credit Suisse First BostonFinancial Planning & Analysis, SLM Corporation — 19972001 to 2003

• Treasurer, Student Loan Marketing Association — 1997 to 2003

John Kane

47

51

•      Group President, Asset Recovery and Business Services,Processing Solutions, Navient — June 2015 to present

•      Chief Operating Officer, Navient — April 2014 to June 2015

•      Senior Vice President — Enterprise Project Management, SLM Corporation — March 2013 to April 2014

•      Senior Vice President — Credit, SLM Corporation — August 2011 to March 2013

•      Senior Vice President — Collection,Collections, SLM Corporation — 2008 to 2011

•      Senior Vice President — Consumer Credit Operations, MBNA/Bank of America — 1990 to 2008

Jeff Whorley

54

•  Group President, Asset Management and Servicing, Navient — June 2015 to present

•  Founder & Chief Executive Officer, Core Principal, Inc. — 2013 to June 2015

• President, Student Aid Services, Inc. — 2009 to 2012

•  Executive Vice President, Debt Management Services, SLM Corporation — 2003 to 2007

Timothy Hynes

46

• Chief Risk Officer, Navient — April 2014 to present

•  Senior Vice President — Collections, SLM Corporation — October 2011 to April 2014

•  Senior Vice President — Credit, SLM Corporation — May 2008 to October 2011

•  Director of New Account and Existing Account Marketing, Bank of America Card Services — February 2007 to May 2008

Mark L. Heleen

53

57

•      Chief Legal Officer and Corporate Secretary, Navient — February 2015 to present

•      Senior Vice President and Senior Deputy General Counsel, Navient — June 2014 to February 2015

•      Senior Attorney, Cadwalader Wickersham & Taft LLP — August 2013 to June 2014

•      Independent Consultant — January 2011 to August 2013

•      Executive Vice President and General Counsel, SLM Corporation — February 2009 to December 2010

•      Various roles within the Office of the General Counsel, SLM Corporation — July 19881998 to February 2009

LOGO

  
42
Steve Hauber
45
•      Chief Risk and Compliance Officer, Navient — June 2017 to present
•      Chief Audit Officer, Navient — April 2014 to June 2017
•      Chief Audit Officer, SLM Corporation — January 2011 to April 2014


2020 Proxy Statement42

Proposal 3 — Advisory Vote on Executive Compensation

Navient is asking shareholders to approve an advisory resolution (commonly referred to as a “say-on-pay” resolution) on the Company’s executive compensation as reported in this proxy statement. Navient urges shareholders to read the “Compensation Discussion and Analysis” section of this proxy statement, which describes how the Company‘sCompany’s executive compensation policies and procedures operate and are designed, as well as the Summary Compensation Table and other related compensation tables and narrative, which provide detailed information on the compensation paid to our named executive officers.

officers (“NEOs”).

This proposal gives you, as a shareholder, the opportunity to express your views on our named executive officers’NEOs’ compensation. Your vote is not intended to address any specific item of our compensation program, but rather to address our overall approach to and objectives of the compensation paid to our named executive officers (“NEOs”)NEOs as described in this proxy statement. In accordance with Section 14A of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), Navient is asking shareholders to approve the following advisory resolution at the Annual Meeting:

“Resolved, that Navient’s shareholders approve, on an advisory basis, the compensation paid to the Company’s named executive officers, as disclosed in the Compensation Discussion and Analysis and the related compensation tables and narrative disclosure in this proxy statement.”

The Company conducted a similar advisory vote at our last annual meeting of shareholders. At that time, shareholders expressed support for the 20142018 compensation of our NEOs, with approximately 92%94% of the votes present in person or represented by proxy at the meeting and entitled to vote on the matter cast to approveapproving the 20142018 compensation of our NEOs.

The Board of Directors believes that the Company’s 20152019 executive compensation program strongly alignsaligned pay to actual performance. Navient’s performance in 2015 fell short of expectations, and that performance is directly reflected in the compensation paid to our named executive officers for 2015. Incentive payments to our NEOs under the Company’s annual Management Incentive Plan were well below target, with no NEO receiving more than 49% of target. The value of outstanding equity awards granted to our NEOs in early 2015 declined significantly along with the value of our common stock. Stock options granted to our NEOs in February 2015 with an exercise price of $21.65 were significantly underwater at the end of 2015, and Restricted Stock Units (“RSUs”) granted on the same date have declined significantly in value. In addition, due to the impact of 2015 performance on Performance Stock Units (“PSUs”) granted in February 2015, it is uncertain to what extent these PSUs will vest, if at all. Shareholders are encouraged to read the “Compensation Discussion and Analysis” section, which describes Navient’s executive compensation program in detail, including how it is designed to achieve the Company’s compensation objectives and how the Company’s performance in 20152019 was reflected in the compensation of our NEOs.

This proposal to approve the resolution regarding the compensation paid to Navient’s NEOs requires the affirmative vote of the holders of a majority of the Common Stock present, represented and entitled to vote, and voting affirmatively or negatively at the Annual Meeting. Accordingly, shares that are not voted affirmatively or negatively with respect to this proposal, including abstentions and broker non-votes, will not be relevant to the outcome.

LOGO

43


As an advisory vote, the “say-on-pay” resolution is not binding on Navient. The Board of Directors, however, values the opinions of our shareholders as expressed through their votes and other communications.votes. Accordingly, the Board of Directors as well as the Compensation Committee will review and consider the results of the “say-on-pay” vote, the opinions of our shareholders, and other relevant factors in making future decisions regarding our executive compensation program.


Board Recommendation

THE BOARD OF DIRECTORS RECOMMENDS A VOTE “FOR” THE APPROVAL, ON AN ADVISORY BASIS, OF THE COMPENSATION PAID TO OUR NAMED EXECUTIVE OFFICERS, AS DISCLOSED IN THE COMPENSATION DISCUSSION AND ANALYSIS AND THE RELATED COMPENSATION TABLES AND NARRATIVE DISCLOSURE IN THIS PROXY STATEMENT.


2020 Proxy Statement43

Proposal 4 — Advisory Vote on Say-on-Pay Frequency
Section 14A of the Exchange Act requires that we provide our shareholders with the opportunity to vote, on a non- binding advisory basis, regarding whether the non-binding advisory shareholder vote on compensation paid to our named executive officers should occur every one, two, or three years. This non-binding advisory vote is commonly referred to as “Say-on-Frequency.” In 2015, the Company conducted an advisory vote on Say-on-Frequency. At that time, our shareholders indicated their preference for future advisory votes to be held annually, and consistent with the shareholders’ vote, the Board adopted a policy providing for annual advisory votes to approve the Company’s executive compensation. This year, we are again conducting an advisory vote on Say-on-Frequency.
After careful consideration of the various arguments supporting each frequency level, the Board of Directors has determined that holding a non-binding advisory vote on executive compensation annually remains the most appropriate frequency for Navient. Although our executive compensation programs are designed to promote a long-term correlation between pay and performance, the Board of Directors recognizes that executive compensation decisions are an ongoing process. We believe that holding an annual advisory vote on executive compensation will provide us with shareholder feedback on our compensation practices and policies on a regular, frequent basis and is consistent with our objective of further engaging with our shareholders on executive compensation and corporate governance matters. Accordingly, the Board recommends that you vote for ONE YEAR (i.e., once every year) as the frequency of future advisory votes on executive compensation. Because this proposal is advisory, it will not be binding on Navient. However, the Board of Directors values our shareholders’ opinions, and will consider the outcome of the result of the vote on this proposal when determining the frequency of future non-binding advisory votes on compensation paid to our named executive officers.
With respect to this proposal, the frequency of the non-binding advisory vote on compensation paid to our named executive officers (namely, every one, two or three years) receiving the greatest number of votes will be considered the frequency recommended by our shareholders. Accordingly, shares that are not voted for a specific frequency with respect to this proposal, including abstentions and broker non-votes, will not be relevant to the outcome.

Board Recommendation

THE BOARD OF DIRECTORS RECOMMENDS THAT YOU SELECT ONE YEAR AS THE FREQUENCY OF NON- BINDING ADVISORY VOTES ON COMPENSATION PAID TO OUR NAMED EXECUTIVE OFFICERS

LOGO

2020 Proxy Statement
44


Executive Compensation




Compensation and Personnel Committee Report


The following report shall not be deemed incorporated by reference in any filing under the federal securities laws by virtue of any general incorporation of this proxy statement by reference and shall not otherwise be treated as filed under the federal securities laws.

The Compensation and Personnel Committee of the Board of Directors has reviewed the Compensation Discussion and Analysis required by Item 402(b) of Regulation S-K and discussed it with the Company’s management, and based on its review and discussions with management, the Compensation and Personnel Committee recommended to the Board of Directors that the Compensation Discussion and Analysis be included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 20152019, and this proxy statement.


Compensation and Personnel Committee

Linda

Jane J. Thompson, Chair
Larry A. Mills, Chair

Barry A. Munitz

Klane

Katherine A. Lehman

Steven

David L. Shapiro

Barry L. Williams

Yowan

2020 Proxy Statement

LOGO

45


Compensation Discussion and Analysis



Introduction

This Compensation Discussion and Analysis (“CD&A”) provides information regarding our executive compensation guiding principles, the elements of our executive compensation program, the factors that were considered in making compensation decisions for our “named executive officers” or “NEOs” in 2015,2019, and how we have modified our programs to meet Navient’s needs in the future.

Navient’s Compensation and Personnel Committee (the “Compensation Committee” or simply the “Committee”) is responsible for establishing and overseeing our executive compensation program, including the program’s underlying philosophy, objectives and related policies. The Committee is composed of Ms. Mills (current Chair)Thompson (Chair), Mr. Munitz (current Vice Chair), Mr. Shapiro,Klane, Ms. Lehman and Mr. Williams. Until July 2015, Mr. Shapiro served as the Chair of the Compensation Committee, with Ms. Mills serving as Vice Chair.

Yowan.

This CD&A presents information for the following Navient NEOs:

Jack Remondi, President and Chief Executive Office

Somsak Chivavibul, Executive Vice President and Chief Financial Officer

John Kane, Group President, Asset Recovery and Business Services

Tim Hynes, Executive Vice President and Chief Risk & Compliance Officer

Mark L. Heleen, Executive Vice President, Chief Legal Officer and Secretary

Jack Remondi, President and Chief Executive Officer
Christian Lown, Chief Financial Officer
John Kane, Group President, Business Processing Solutions
Mark Heleen, Chief Legal Officer and Secretary
Steve Hauber, Chief Risk and Compliance Officer

Executive Summary

Navient’s executive compensation program emphasizes the link between pay and performance, aligning the compensation of our executives with the interests of our shareholders. Our executive compensation program balances annual and long- term performance measures, including a mix of financial, operational and strategic goals that promote effective management of our legacy loan portfolio, improvements and growth in our private education loan portfolio and non-education fee revenues, profitable growth in our business services segment and expense control. Individual performance goals also are established for each of our NEOs. This section summarizes Navient’s performance in 20152019 and the impact of that performance on the compensation paid to our NEOs.


Navient’s 2019 Performance
Navient’s 2019 results reflect successful and disciplined management across our businesses. Our 2019 results included key successes such as strong EPS performance, continued growth in our consumer lending business, improved loan portfolio performance, continued financing actions to maximize the net interest margin for our loan portfolios and minimize interest expense and improved EBITDA in our business processing segment. Our strong performance in 2015 fell short of expectations due2019 results from using our expertise, systems and data-driven strategies to a combination of factors, including uncertaincreate shareholder value by maximizing cash flows, originating high-quality loans at attractive risk-adjusted returns, growing our fee revenue, and volatile financial markets that impactedimproving operating efficiency.
The chart on the following page illustrates our funding costs. Despite these challenges,key achievements in 2019 and the Company succeeded on a number of different fronts. In 2015, Navient:

acquired over $3.7 billion in loans;

returned $1.2 billion to shareholders through dividendslink between those achievements and share repurchases;

our executive compensation program:

repurchased or retired over $2.3 billion in unsecured debt; and


2020 Proxy Statement46

Navient’s 2019 Performance
 
Provide Consistent Return to
Shareholders
Successfully Manage Our
Liquidity Needs
Pursue Loan Portfolio
Acquisitions
2019
Performance
Highlights
   Returned $587 million to our shareholders through dividends and share repurchases, representing a 97% payout ratio
•   Adjusted Diluted “Core Earnings” Per Share of $2.64, beating the target in our 2019 annual incentive plan by 36%
•   Issued $2.7 billion in FFELP loan asset-backed securities (“ABS”) and
$4.1 billion in private education loan ABS
   Retired $2 billion of senior unsecured debt
   Reduced the interest expense we otherwise would have incurred in 2019 by over $90 million

   Acquired $20 billion in education loans during 2017-19, which added to our consistent and predictable cash flows
Annual
Incentive
Measures

   Adjusted Diluted “Core Earnings” Per Share8
   Adjusted “Core Earnings” Operating Expenses9
   Adjusted Diluted “Core Earnings” Per Share
•   Adjusted “Core Earnings” Operating Expenses
   Adjusted Diluted “Core Earnings” Per Share
   Adjusted “Core Earnings” Operating Expenses
Long-term
Incentive
Measures

    Grow Intrinsic Value of Company
•   Cumulative Net Student Loan Cash Flows10
•   Grow Intrinsic Value of Company
  Cumulative Net Student Loan Cash Flows
   Pursue Opportunistic Loan Portfolio Acquisitions
   Cumulative Net Student Loan Cash Flows

 Increase Business Processing EBITDA

expandedGrow Our Consumer Lending Business

Improve Performance of Our Private Eduation Loan Portfolio
2019
Performance
Highlights

•   Increased Business Processing EBITDA by 11% from 2018 but fell below the Company’s asset recovery and business process outsourcing businesses throughtarget in our 2019 annual incentive plan
•   Originated $4.9 billion in private education refinance loans, significantly above the acquisition$3.65 billion target in our 2019 annual incentive plan
   Reduced private education loan delinquency rate 22% from 2018
   Due to improved laon performance, we were able to reduce our private education loan provision by $73 million from 2018
Annual Incentive
Measures

    Business Processing EBITDA11
   Consumer Lending New Loan Volume
   Adjusted Diluted “Core Earnings” Per Share
   Private Education Loan Gross Defaults
   Adjusted Diluted “Core Earnings” Per Share
Long-term
Incentive
Measures

•   Revenue from Growth Businesses
•    Improve Margins in Fee Businesses
   Grow Intrinsic Value of Gila LLC and Xtend Healthcare, LLC.

Company
   Cumulative Net Student Loan Cash Flows
   Grow Intrinsic Value of Company

The



8
Adjusted Diluted “Core Earnings” Per Share excludes net restructuring and regulatory-related charges, as well as certain extraordinary items such as strategic corporate transactions or other unusual or unplanned events. Adjusted Diluted “Core Earnings” Per Share is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. For more information on the definition of Adjusted Diluted “Core Earnings” Per Share please refer to page 30 of our 2019 Annual Report filed on Form 10-K on February 27, 2020. For a reconciliation of our non-GAAP financial measures with GAAP results, please refer to the discussion on pages 37–52 of our 2019 Annual Report, or refer to the Investor Relations section of our website located at http://www.navient.com/about/investors/.

9
Adjusted “Core Earnings” Operating Expenses excludes net restructuring and regulatory-related charges, as well as certain extraordinary items such as strategic corporate transactions or other unusual or unplanned events. Adjusted “Core Earnings” Operating Expenses is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. For more information on the definition of Adjusted “Core Earnings” Operating Expenses and for a reconciliation of non-GAAP financial measures with GAAP results, please refer to our Investor Presentation for Fourth Quarter and Full Year 2019 on the Investor Relations section of our website located at http://www.navient.com/about/investors/.

10
“Cumulative Net Student Loan Cash Flows” is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. For more information on the definition of cumulative net student loan cash flows, please refer to the definition at footnote 16.

11
Earnings Before Interest, Taxes, Depreciation and Amortization Expense (“EBITDA”) is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. For more information on the definition of EBITDA and for a reconciliation of non-GAAP financial measures with GAAP results, please refer to the discussion on page 45 of our 2019 Annual Report filed on Form 10-K on February 27, 2020, or refer to the Investor Relations section of our website located at http://www.navient.com/about/investors/.

2020 Proxy Statement47

Pay for Performance in 2019
Because our executive compensation program directly links pay to performance, the Company’s strong performance in 20152019 is reflected in the 2019 incentive compensation earned by our executives, which is summarized in the sections below.
Annual Incentives. Our annual incentive plan—known as the Management Incentive Plan (“MIP”)—is designed to drive short-term performance and shareholder value by focusing on key performance measures tied to our annual operating plan. The 2019 MIP incorporated the following performance metrics designed to drive critical pieces of our NEOs, reinforcing our pay-for-performance culture. As2019 operating plan:

2019 MIP Performance MetricWeightRationale
Adjusted Diluted “Core Earnings” Per Share12
35%
•         Measures overall management effectiveness
•         Promotes shareholder value
•         Key financial metric for investors
Consumer Lending New Loan Volume20%
•         Emphasizes growth in strategic businesses
•         Offers refinance opportunities to our existing customers, which helps retain and grow our customer base
•         Loan volume is a key focus in order to scale this growing business
•         All loan volume is subject to the Company’s Board-approved risk and return guidelines (e.g., regarding consumer credit quality, cost-to-acquire, net interest margin)
Business Processing EBITDA13
20%
•         Emphasizes profitable growth in strategic businesses
•         Growth helps to offset company-wide expenses as our legacy loan portfolio amortizes
Adjusted “Core Earnings” Operating Expenses14
15%
•         Focuses management attention on expense reduction as our legacy loan portfolio amortizes
•         Key financial metric for investors, which is also critical to the achievement of our Adjusted Diluted “Core Earnings” Per Share goal
Private Education Loan Gross Defaults10%
•         Enhances the profitability of our private education loan portfolio
•         Aids our private education student loan customers
•         Key financial metric for investors

Performance against three of the five MIP goals in 2019 was notably strong, with each resulting in a payout factor at or near the maximum of 150%. Performance against the remaining two MIP goals was below target thereby reducing the overall performance score. The following chart summarizes Navient’s performance in 2019 relative to goals established for these performance metrics, which resulted in above-target payments under the 2019 MIP.

2019 Management Incentive Plan
2019 Performance Metric
Performance
Target
 
2019 Actual
Performance
Payout
Factor
Weighting
Performance
Score
Adjusted Diluted “Core Earnings” Per Share
$
1.94 
$
2.64150.0%35%52.5%
Consumer Lending New Loan Volume (millions)
$
3,651 
$
4,903150.0%20%30.0%
Business Processing EBITDA (millions)
$
60 
$
4955.0%20%11.0%
Adjusted “Core Earnings” Operating Expenses15 (millions)
$
949 $96582.7%15%12.4%
Private Education Loan Gross Defaults (millions)
$
459 
$
428130.5%10%13.1%

Overall Performance Score:119.0%

Our 2019 Management Incentive Plan is described in greater detail below,beginning on page 57.


12
See footnote 8 above.
13
See footnote 11 above.
14
See footnote 9 above.
15
Excludes $6 million in regulatory-related expenses, $6 million in restructuring expenses and $12.5 million in expenses relating to the Canyon Agreement. For additional information pertaining to the Canyon Agreement, please refer to “Shareholder Engagement and Communications with the Board” above.


2020 Proxy Statement
48

Long-term Incentives. Our long-term incentive program is designed to drive longer-term performance and shareholder value by delivering a significant portion of NEO compensation through equity awards, including performance stock units (“PSUs”). Fiscal year 2019 marked the Company’s 2015 financialfinal year of a three-year performance resultedperiod associated with PSUs granted to our executive team in well below-targetearly 2017 as part of our long-term incentive payments underprogram.

These 2017-19 PSUs were designed to vest in early 2020 based on performance through the 2015 Management Incentive Plan. Specifically, noneend of the NEOs received more than 49%2019, with a potential payout ranging from 0% to 150% of the target annual incentive duenumber of units, determined by cumulative performance over the 2017-19 performance period. The following performance metrics were selected in early 2017 to focus management on specific long- term business objectives:

2017-19 PSU Performance MetricWeightRationale
Cumulative Net Student Loan Cash Flows50%
•         Promotes successful management of our loan portfolios
•         Critical driver of shareholder value, supporting dividends, share repurchases and debt payments
•          Supports growth of strategic businesses, including consumer lending
Cumulative Revenue from Growth Businesses30%
•          Emphasizes strategic growth as our legacy loan portfolio amortizes
•          Offsets Company-wide expenses as our legacy loan portfolio amortizes
Strategic Objectives20%
•          Focuses management on critical, long-term strategic goals

The following chart summarizes the Company’s cumulative performance over the 2017-19 performance period relative to the Company’s below-expected financialtargets established for each of these metrics. Our continued strong performance during 2015.

Significant componentsthis three-year period resulted in the 2017-19 PSUs vesting at 109% of the target number of units.


2017-19 Performance Stock Units
2017-19 Performance Metric
Performance
Target
 
2017-19 Actual
Performance
Payout
Factor
Weight
Performance
Score
Cumulative Net Student Loan Cash Flows16 (millions)
$
7,850 
$
8,818135%50%67%
Cumulative Revenue from Growth Businesses17 (millions)
$
995 
$
83965%30%20%
Strategic Objectives   110%20%22%
    Pursue Opportunistic Loan Portfolio Acquisitions
    Capture Operating Efficiencies in Asset Servicing
    Improve Margins in Fee Businesses
    Build Strong Relationships with State and Federal Regulators
    Grow Intrinsic Value of Company
Overall Performance Score:109%

The Committee considered management’s key achievements during the 2017-19 performance period when assessing the Company’s performance relative to the strategic goals established at the beginning of that period. These key achievements are set forth in the table on the following page.


16
Cumulative Net Student Loan Cash Flows is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. Cumulative Net Student Loan Cash Flows include aggregate cash flows net of secured borrowings from student loans realized for the fiscal years 2017, 2018 and 2019, including student loan cash flows realized from new acquisitions, but excluding the impact of cash flows for fiscal years beyond 2019 that are accelerated through securitizing or pledging unencumbered student loans or through loan sales.
17
Cumulative Revenue from Growth Businesses includes that portion of the Company’s aggregate revenue for fiscal years 2017-19 from non-federal-loan-related businesses.


2020 Proxy Statement
49

2017-19 Performance Stock Units
2017-19 Strategic ObjectivesAchievements
Pursue Opportunistic Loan Portfolio Acquisitions
   Acquired $20 billion in student loans between 2017-19, significantly enhancing
cash flows from our amortizing loan portfolio
•   Exceeded acquisition targets by 100%
Capture Operating Efficiencies in Asset Servicing
•   Reduced direct servicing unit cost between 2017-19 while improving customer satisfaction
•   Continued to implement automation and system enhancements, as well as program and procedural improvements, that have driven down expenses and improved efficiency
Improve Margins in Fee Businesses
  Business Processing EBITDA margins significantly improved over three-year period.

•  Implemented operational improvements to improve efficiency and increase revenue, including robotic process automations and call optimization efforts
•  Secured several large-scale healthcare revenue cycle management engagements
Build Strong Relationships with State and Federal Regulators
•   Established or reestablished dialogue with various regulatory bodies
•   Received positive examinations from key federal and state regulators

•  Continued to execute on strategy to provide fact-based responses to ongoing litigation
Grow Intrinsic Value of Company
•   Private education loan delinquencies reached historic lows
•  Reduced the interest expense we otherwise would have incurred through a variety of financing initiatives
  Value delivered to shareholders through dividends and share repurchases
•  Maintained stable ratings with all three credit rating agencies

These strategic goals were established at the beginning of the three-year period to be challenging but achievable. In evaluating management’s performance over the entire performance period, the Committee considered the business environment during the performance period and its impact on the difficulty of achieving the strategic goals. Based on its evaluation of the strategic goal achievements individually and overall, the Committee determined that management’s accomplishments relative to these strategic goals warranted a payout factor of 110% out of a maximum payout factor of 150%.

2020 Proxy Statement
50

CEO Realizable Pay
Our pay-for-performance approach over the past five years is highlighted in the chart below, which shows the alignment between the Company’s performance (as measured by cumulative total shareholder return (“TSR”)) and the annual Realizable Pay (as defined below) of our executive compensation program are paidCEO over the past five fiscal years.


The Committee believes that analysis of Realizable Pay allows a more complete understanding of the pay-for-performance relationship than sole reliance on amounts shown in the formSummary Compensation Table, which reflects the grant date value of various equity awards. The table below compares the components of Mr. Remondi’s Realizable Pay for 2019, 2018, 2017, 2016 and 2015.


Year
Base Salary
($)
Annual Incentive Compensation
($)
 
PSUs
($)
RSUs
($)
Stock Options
($)
Total
($)
 20191,000,0001,785,000 1,926,4972,391,60607,103,103
 20181,000,0001,896,000 2,309,255517,09405,722,349
CEO Realizable Pay20171,000,0001,444,500 01,032,55303,477,053
 20161,000,0001,666,500 -2,067,1575,527,22610,260,883
 20151,000,000735,000 -370,20102,105,201

Realizable Pay for each of the applicable fiscal years is the sum of base salary paid, annual incentive award earned, the year-end value of outstandingRSUs and stock options granted under the Company’s long-term incentive program in that year, and the value of any PSUs with a performance period ending in that fiscal year. Stock awards are valued as of the end of each fiscal year and include the “in-the-money” value of stock options,18RSUs and PSUs (excluding accrued dividend equivalent units on RSUs and PSUs).
Because the Company typically grants equity awards in February each year, the year-end value of these equity awards may be significantly greater or less than the grant-date value depending on whether the price of our common stock has increased or decreased by the end of the year. For example, the year-end value of stock options and RSUs granted in early


18
For 2019, the Committee decided to discontinue the prior practice of granting stock options as part of the Company’s long-term incentive program. Our 2019 long-term incentive program is described in greater detail beginning on page 60.

2020 Proxy Statement
51

2016 was substantially greater than the value of these awards upon grant, as the price of our NEOscommon stock increased between the February 2016 grant date and December 31, 2016, while the opposite was true for RSUs granted in early 2019.
PSUs typically vest based on cumulative performance over three fiscal years. For example, PSUs granted in early 2015 declined significantly along with the value of our common stock. Stock options grantedwere designed to our NEOs in February 2015 with an exercise price of $21.65 were significantly underwatervest at the end of 2015, and Restricted Stock Units (“RSUs”) granted on the same date have declined significantly in value. Our NEOs also

LOGO

46


received Performance Stock Units (“PSUs”) in February 2015, which are designed to vest2017 based on Navient’s achievement of cumulative “Core Earnings” net income forperformance over the performance period from January 1, 2015 to December 31, 2017.2015-17 fiscal years. Due to the impactCompany’s performance during that three-year period, the value at the end of 2015the fiscal 2017 was zero as none of the PSUs were earned. PSUs granted in early 2016 vested at 125% of the target number of units based on the Company’s performance over the applicable 2016-18 performance period, while PSUs granted in early 2017 vested at 109% of the target number of units based on these PSUs, it is uncertain to what extent they will vest, ifthe Company’s performance over the applicable 2017-19 performance period.


Cumulative TSR assumes a base investment of $100 at all.

December 31, 2014 and reinvestment of dividends through December 31, 2019.


Navient’s Compensation Philosophy and Objectives

We provide each of our NEOs with a compensation package that is tied to performance and aligned with the interests of our shareholders. The Compensation Committee utilizes the following guiding principles to design, implement, and monitor our executive compensation program:

Align Compensation with Shareholder Interests. For 2019, 87% of the total direct compensation opportunity provided to our CEO was at-risk and aligned with shareholder value, including incentive awards that depend upon the attainment of specific performance objectives, the value of Navient’s Common Stock or both. This feature of our executive compensation program is highlighted in the charts below.

Pay for Performance. A substantial portion of the total compensation paid to our NEOs is earned based on achievement of enterprise-wide goals that impact shareholder value.


For 2019, the Compensation Committee decided to discontinue the prior practice of granting stock options as part of our long-term incentive program, which is described in greater detail beginning on page 60.

Pay for Performance. As illustrated above, more than 50% of the full-year total compensation at target for our NEOs is delivered through annual incentives and PSUs that are earned based on achievement of enterprise-wide goals that impact shareholder value.
Reward Annual Performance. The annual incentive award component of our NEOs’ total compensation is designed to reward achievement of key annual goals that are aligned with the Company’s annual business plan, and conversely to be lower or zero in periods in which those key annual goals are only partially achieved or not achieved at all.
Reward Long-term Growth. The total compensation paid to our NEOs is weighted toward long-term equity-based incentives. These awards align pay with sustained performance and shareholder value creation.

2020 Proxy Statement

Align Compensation with Shareholder Interests. The interests of our NEOs are linked with those of our shareholders through the risks and rewards of owning Navient common stock.For 2015, 85% of the total direct compensation provided to our CEO was at-risk and dependent upon the attainment of specific performance objectives, as well as the value of Navient’s common stock.

52

Reward Annual Performance. The annual incentive award component of our NEOs’ total compensation is designed to reward achievement of key annual goals that are aligned with the Company’s annual business plan, and conversely to be lower in periods in which those key annual goals are only partially achieved or not achieved at all.

Reward Long-term Growth. The total compensation paid to our NEOs is heavily weighted toward long-term equity-based incentives. These awards link pay to sustained performance and shareholder value creation.

Retention of Top Executives. Our NEOs should have base salaries and benefits that are competitive and permit Navient to attract, motivate and retain those executives who can drive and lead its success.


Retention of Top Executives. Our NEOs have base salaries and benefits that are competitive and not excessive, therefore permitting Navient to attract, motivate and retain executives who can drive and lead our success.
The compensation packagepackages we provide to our NEOs isare designed to be competitive when compared to other companies that compete with whom we competeus for executive talent. In setting the compensation opportunity for our NEOs, we generally target the median total direct compensation provided to similarly-situatedsimilarly situated executives by our peer group of companies.

We also believe that strong governance practices and policies are aligned with shareholder interests. Our policies prohibit hedging, pledging or short-sales of any Company stock held by our NEOs and provide for the clawback of compensation in certain situations. See “Other Arrangements, Policies and Practices Related to Our Executive Compensation Programs” below.


How Compensation Decisions Are Made

In establishing competitive total compensation packages for our NEOs, the Compensation Committee relies on an analysis of market data to analyzeon the executive compensation packages offered by Navient’s peer group companies, which are described below. While the Committee generally targets the median total compensation opportunity provided by our peer group companies to similarly-situated executives, market data is only one of several factors considered in establishing the compensation opportunity levels of our NEOs. Navient’s annual strategic business plan also factors heavily in determining certain elements of total compensation, such as our Annual Incentive and Long-term Incentive Programs, which are described in more detail below. Past pay practices and internal employee pay equity, as well as the skills and experience that each NEO brings to Navient, are all important factors considered by the Committee. Navient’s annual strategicThe Committee also considers an assessment of each NEO’s success in achieving pre-determined business plan also factors heavily in determining certain elementsas well as individual objectives, an assessment that is prepared by the CEO and presented to the Committee at a minimum of total compensation, such as our Annual Incentive and Long-term Incentive Programs. These programs are described in more detail below.

LOGO

47


once each year.


Role of the Compensation Consultant.Consultant
The Compensation Committee is advised by its Compensation Consultant. See “Compensation Consultant and Independence” earlier in this proxy statement for more information on the Compensation Consultant’s role as an independent advisor to the Compensation Committee.


Use of Peer Groups.Groups
Navient seeks to provide its senior executivesNEOs with competitive compensation relative to a peer group of companies. Typically,The Compensation Committee reviews the composition of the peer group includes companies that operate businesses similar to Navient—currently both data processing/outsourcing services companies and banking/consumer finance companies—annually with financial metrics roughly comparable to those of Navient.

With the assistance of the Compensation Consultant, the Compensation Committee made only minormaking adjustments as needed to address changes toin Navient’s business or changes in the peer group previously used for 2014. In particular, Fidelity National Information Services, Inc. and BB&T Corporation were removed fromcompanies due to mergers or other transactions.


2020 Proxy Statement
53

Based on its review, the Committee decided the 2019 peer group while Euronet Worldwide Inc., Santander Consumer USA Holdings Inc.,should remain unchanged from 2018. The Compensation Committee believes that asset size is the most relevant comparator when identifying other companies of similar size and Vantiv, Inc. were added, resulting in a 2015complexity. Our 2019 peer group, evenly split between data processing/outsourced services companies and banking/consumer finance companies. Navient’s peer group for 2015 consistedwhich the Committee used as context when setting target pay levels at the start of 2019, consists of the following companies:

2015 Navient Peer Group

Company  

Net

Revenues(1),(2)

  

Net

Income(1)

  

Total

Assets(3)

  

Market

Cap(3)

Alliance Data Systems Corp.

    $6,440     $597     $22,422     $16,837 

Comerica, Inc.

    2,592     521     71,877     7,350 

Commerce Bancshares, Inc.

    1,059     264     24,605     4,142 

Discover Financial Services, Inc.

    7,227     2,297     86,936     22,610 

Euronet Worldwide Inc.

    1,772     99     2,193     3,841 

Fifth Third Bancorp

    6,140     1,712     141,082     15,780 

Fiserv Inc.

    5,254     712     9,340     20,606 

Global Payments, Inc.(4)

    2,774     278     5,794     8,345 

KeyCorp

    4,062     916     95,133     11,024 

M&T Bank Corp

    4,498     1,080     122,788     19,336 

Nationstar Mortgage Holdings, Inc.

    1,734     39     16,654     1,455 

Paychex, Inc.(4)

    2,740     675     6,483     19,090 

Santander Consumer USA Holdings Inc.

    2,422     866     36,561     5,531 

Total Systems Services Inc.

    2,780     364     3,908     9,102 

Vantiv, Inc.

    3,160     148     6,465     7,250 

Western Union Co.

    5,484     838     9,459     8,998 
            

25th Percentile

    2,550     274     6,478     6,821 

Median

    2,970     636     19,538     9,050 

75th Percentile

    5,311     879     75,642     17,400 
            

Navient Corporation

    2,562     997     134,112     3,987 

Rank

    13 of 17     4 of 17     2 of 17     15 of 17 

Percentile

    25     83     97     10 


2019 Navient Peer Group
Company
Total
Assets(1)
 
Net
Income(2)
 
Market
Cap(1)
Customer Account Management     
Alliance Data Systems Corporation$26,495 $278 $5,168
Automatic Data Processing, Inc. (3)
49,059 2,463 73,775
DST Systems, Inc. (4)
3,079 267 4,982
Total System Services, Inc. (5)
7,707 617 23,586
The Western Union Company8,759 1,058 11,228
      
Asset and Risk Management     
The Charles Schwab Corporation294,005 3,704 61,095
Comerica Incorporated73,402 1,198 10,343
Fifth Third Bancorp169,369 2,512 21,815
Lincoln National Corporation334,761 886 11,703
Voya Financial, Inc.169,051 -351 8,220
      
High Volume Operations     
Discover Financial Services113,996 2,957 26,588
Fiserv, Inc.77,539 893 78,616
Global Payments Inc.44,480 431 54,868
Paychex, Inc. (6)
8,702 1,078 30,484
Worldpay, Inc. (7)
27,097 293 41,981
      
25th Percentile
$17,627 $362 $10,785
Median49,059 893 23,586
75th Percentile
141,524 1m831 48,425
      
Navient Corporation$94,903 $597 $3,024
Rank6 of 16 11 of 16 16 of 16
Percentile67 34 0


(1)

Financial resultsTotal assets and market capitalization reflect each company’s most recent fiscal year end except for Automatic Data Processing, Inc., DST Systems, Inc., Total System Services, Inc., Paychex, Inc. and Worldpay, Inc. Please see footnotes (3), (4), (5), (6) and (7) for more information.



(2)Net income (in millions in accordance with GAAP) for each company’s most-recently-ended fiscal year, as reflected in each company’s Annual Report on Form 10-K filed with the SEC. Except as otherwise noted below, each company’s most-recentmost recent fiscal year ended December 31, 2015.

2019.


(2)

Reflects gross revenues for the following data processing/outsourced services companies: Alliance Data Systems Corp.; Euronet Worldwide Inc.; Fiserv Inc.; Global Payments, Inc.; Paychex, Inc.; Total Systems Services Inc.; Vantiv, Inc.; and Western Union Co. Net revenues for Navient and the following banking/consumer finance companies includes net interest income plus non-interest income, excluding provision for loan losses: Comerica, Inc.; Commerce Bancshares, Inc.; Discover Financial Services, Inc.; Fifth Third Bancorp; KeyCorp; M&T Bank Corp; Nationstar Mortgage Holdings, Inc.; and Santander Consumer USA Holdings Inc.

LOGO

48


(3)

Total assets and market capitalization as of each company’s most-recent fiscal year end.

(4)

TheAutomatic Data Processing's most recent fiscal year for Global Payments, Inc.end is June 30, 2019. Total assets reflect the most-recent fiscal quarter end and Paychex, Inc. ended Maynet income reflects 12-month trailing as of December 31, 2015.2019. Market capitalization for each of these companies reflects common shares outstanding at November 30, 2015,December 31, 2019, multiplied by the per share closing price of the company’s common stock on December 31, 2015.

2019, the last trading date of the year.



(4)DST Systems, Inc. was acquired by SS&C Technologies Holdings, Inc. on April 16, 2018. Market capitalization reflects common shares outstanding at April 16, 2018, multiplied by the per share closing price of the company’s common stock on April 16, 2018, the company's last day of trading. All other metrics are as of March 31, 2018, the most recent quarter end with publicly disclosed financial data.


(5)Total System Services, Inc. was acquired by Global Payments Inc. on September 17, 2019. Market capitalization reflects common shares outstanding at September 17, 2019, multiplied by the per share closing price of the company’s common stock on September 17, 2019, the company's last day of trading. All other metrics are as of June 30, 2019, the most recent quarter end with publicly disclosed financial data.


(6)Paychex's most recent fiscal year end is May 31, 2019. Total assets reflect the most-recent fiscal quarter end and net income reflects 12-month trailing as of November 30, 2019. Market capitalization reflects common shares outstanding at December 31, 2019, multiplied by the per share closing price of the company’s common stock on December 31, 2019, the last trading date of the year.


(7)Worldpay, Inc. was acquired by Fidelity National Information Services, Inc. on July 31, 2019. Market capitalization reflects common shares outstanding at July 31, 2019, multiplied by the per share closing price of the company’s common stock on July 31, 2019, the company's last day of trading. All other metrics are as of June 30, 2019, the most recent quarter end with publicly disclosed financial data.

2020 Proxy Statement
54

In August 2019, the Compensation Committee adopted a new peer group for 2020 to better reflect the Company’s current mix of businesses, including the continued growth and evolution of the Company’s business processing and consumer lending businesses. The Committee continues to believe that asset size is the most relevant comparator when identifying other companies of similar size and complexity, although it also took into account factors such as market capitalization when selecting the 2020 peer group. Our 2020 peer group, which the Committee used to set target pay levels at the start of 2020, consists of the following companies:

2020 Navient Peer Group
Company
Total
Assets(1)
 
Net
Income(2)
 
Market
Cap(1)
Alliance Data Systems Corporation$26.495 $278 $5,168
Ally Financial Inc.180,644 1,715 11,615
Comerica Incorporated73,402 1,198 10,343
Conduent Incorporated4,514 -1,934 1,311
Discover Financial Services, Inc.113,996 2,957 26,588
Fifth Third Bancorp169,369 2,512 21,815
KeyCorp144,988 1,717 19,936
MAXIMUS, Inc. (3)
1,990 244 4,759
Paychex, Inc. (4)
8,702 1,078 30,484
Regions Financial Corporation126,240 1,582 16,553
Santander Consumer USA Holdings, Inc.48,934 994 7,944
SLM Corporation32,686 578 3,762
Synchrony Financial104,826 3,747 23,269
The Western Union Company8,759 1,058 11,228
25th Percentile
$13,193 $682 $5,862
Median61,168 1,138 11,421
75th Percentile
123,179 1,717 21,345
      
Navient Corporation$94,9903 $597 $3,024
Rank7 of 15 11 of 15 14 of 15
Percentile59 23 5


(1)Total assets and market capitalization reflect each company’s most recent fiscal year end except for MAXIMUS, Inc. and Paychex Inc. Please see footnotes (3) and (4) for more information.


(2)Net income (in millions in accordance with GAAP) for each company’s most-recently-ended fiscal year, as reflected in each company’s Annual Report on Form 10-K filed with the SEC. Except as otherwise noted below, each company’s most recent fiscal year ended December 31, 2019.


(3)MAXIMUS' most recent fiscal year end is September 30, 2019. Total assets reflect the most-recent fiscal quarter end and net income reflects 12-month trailing as of December 31, 2019. Market capitalization reflects common shares outstanding at December 31, 2019, multiplied by the per share closing price of the company’s common stock on December 31, 2019, the last trading date of the year.


(4)Paychex's most recent fiscal year end is May 31, 2019. Total assets reflect the most-recent fiscal quarter end and net income reflects 12- month trailing as of November 30, 2019. Market capitalization reflects common shares outstanding at December 31, 2019, multiplied by the per share closing price of the company’s common stock on December 31, 2019, the last trading date of the year.

Consideration of Say-on-Pay Vote Results.Results
At our most recent annual meeting of shareholders, held on May 21, 2015,June 6, 2019, the Company conducted an advisory vote to approve its executive compensation for the fiscal year ended December 31, 2014. Shareholders2018. As in prior years, shareholders expressed overwhelming support for the compensation of our NEOs, with approximately 92%94.1% of the votes present in person or(or represented by proxy at the meetingmeeting) and entitled to vote on the matter cast to approve our 20142018 executive compensation. The Committee took into account the results of this advisory vote when making compensation decisions for 2015.

The2019.

In 2015, the Company also conducted an advisory vote on the frequency of future advisory votes to approve its executive compensation.compensation, commonly known as “Say-on-Frequency.” Our shareholders indicated their preference for future advisory votes to be held annually. Consistent with the shareholders’ vote on this matter, the Board adopted a policy providing for annual advisory votes to approve the Company’s executive compensation.

2015 This year we are again conducting an advisory vote on Say-on-Frequency. See “Proposal 4 — Advisory Vote on Say-on-Pay Frequency” in this proxy statement.


2020 Proxy Statement
55

2019 Executive Compensation Program


Primary Elements of Compensation.Compensation
The compensation program for our NEOs consists of three primary elements:


Compensation Element

Objective 

Objective

Type of Compensation

Base Salary

To provide a base level of cash compensation based onconsistent with the executive’s level of responsibility. Fixed cash compensation. Reviewed annually and adjusted as appropriate.

Annual Incentives

To encourage and reward our NEOs for achieving annual corporate and individual performance goals. 
Variable compensation.
Performance-based. Payable in cash.

Long-term Incentives

To motivate and retain senior executives by aligning their interests with those of shareholders through sustained performance and growth. Multi-year variable compensation. Generally payable in Performance Stock Unitsperformance stock units (“PSUs”) and/or RSUs, in addition torestricted stock options.units (“RSUs”). PSUs are subject to performance vesting based on cumulative performance over a three-year performance, period, with each award being settled in stock at the end of the performance period to the extentdegree that goals are met. RSUs and stock options are subject to time-based vesting, with each award vesting in 1/3 increments over a three-year period. For 2019, total long-term incentive value was provided 60% in PSUs and 40% in RSUs for our CEO and split equally between PSUs and RSUs for our other NEOs.

The Compensation Committee makes decisions regarding each primary element of compensation described above. Because our focus is on performance, the Committee does not

LOGO

49


consider aggregate amounts earned or benefits accumulated by an executive from prior service with the Company as a significant factor in making compensation decisions.

In addition to the three primary compensation elements discussed above, theour NEOs also have an opportunity to participate in the Navient Deferred Compensation Plan for retirement planning purposes.Plan. The Deferred Compensation Plan offers a variety of investment choices, none of which represents an “above-market return.” We also provide our NEOs with the same standard health, welfare and retirement benefits provided to our employees, as well as limited perquisites. Each of our NEOs onlyalso participates in the same severance plans as dofor our other senior executives.


2020 Proxy Statement
56

Total Direct Compensation Mix.Mix
These primary compensation elements—Base Salary, Annual Incentives and Long-term Incentives—together form the Total Direct Compensation for each of our NEOs.

Consistent with Navient’s pay-for-performance culture, a substantial portion87% of the 20152019 Total Direct Compensation of our NEOsCEO was variable or at-risk and dependent upon the attainment of specific performance objectives, as well as the value of Navient’s common stock.Common Stock. The charts below provide the fixed and variableat-risk percentages of the 20152019 Total Direct Compensation of our NEOs and the percentage of their compensation that is at-risk, with Annual Incentives and PSUs shown at target levels of performance.

LOGO

performance for the full year.



Base Salary.Salary
The Compensation Committee reviews base salary levels for the NEOs on an annual basis but may make changes less frequently. Based on its review of Mr. Remondi’s performance in 2014, as well as a market analysis of the 20152019 Navient peer group, the Compensation Committee (in consultation with the other independent members of the Board) determined that Mr. Remondi’s 2019 base salary should remain unchanged at $1,000,000.

$1,000,000, consistent with peer group benchmarking.

The 20152019 base salaries of Messrs. Chivavibul,Lown, Kane, Heleen and HynesHauber were established by the Compensation Committee, taking into account recommendations made by Mr. Remondi, as well as a review of benchmarking data from the 20152019 Navient peer group. The Committee also determinedconcluded that the 2015 base salary for each of our NEOs should remain unchanged for 2019, with the exception of Mr. Heleen,Hauber, who became an executive officerreceived a market-based adjustment for 2019. In the case of each NEO, including the Company effective February 6, 2015, based on a review benchmarking data. In all cases,CEO, the Committee reached its final determinations in consultation with the Compensation Consultant.

Although we generally target the median total direct compensation provided to similarly-situated executives by our peer group of companies, the Compensation Committee determined in 2014 that the base salaries of Messrs. Chivavibul, Kane, and Hynes should be lower than median to reflect each

LOGO

50


executive’s relative newness to his role. However, In 2020, the Committee made this determination in 2014 with the expectation thatagain determined to keep the base salary ofunchanged for each executive would be adjusted in future years commensurate with market conditions and the executive’s performance and experience. Consistent with this approach, the Committee determined that an increase in base salary was warranted for Messrs. Chivavibul, Kane, and Hynes in 2015. Even with this increase, the base salaries for Messrs. Chivavibul, Kane, and Hynes remain below the median base salaries provided to similarly-situated executives by our peer group of companies.

NEO. The following chart lists the 2014 base salary for each of our NEOs as of December 31, 2014, as well as their 2015 base salary as of2019, December 31, 2015.

Navient NEOs  2014 Base
    �� Salary      
   2015 Base
      Salary      
 

Mr. Remondi

  $1,000,000    $1,000,000  

Mr. Chivavibul

   350,000     380,000  

Mr. Kane

   400,000     450,000  

Mr. Hynes

   325,000     370,000  

Mr. Heleen*

   —       370,000  

*Mr. Heleen was not a Named Executive Officer of the Company during 2014.

2018, and December 31, 2017 respectively.


 
Navient NEOs
2019 Base
Salary
 
2018 Base
Salary
 
2017 Base
Salary
Mr. Remondi$1,000,000 
$
1,000,000 
$
1,000,000
Mr. Lown$400,000 
$
400,000 
$
400,000
Mr. Kane
$
460,000 $460,000 
$
460,000
Mr. Heleen$385,000 
$
385,000 
$
385,000
Mr. Hauber*$350,000 $310,000 
$       
-
*Mr. Hauber was not a named executive officer of the Company in 2017.

Annual Incentive Awards: The 20152019 Management Incentive Plan.Plan
As part of Navient’s annual strategic planning process, management developed an operating plan for the Company’s 20152019 fiscal year. The Compensation Committee and management then discussed specific corporate performance metrics and goals for Navient to be set forth in a 20152019 annual incentive program—known as the Management Incentive Plan (“MIP”)—with the express purpose of focusing executives on achieving the operating plan. As detailed below,

2020 Proxy Statement
57

For the 20152019 MIP, approved by the Committee incorporates a numbercontinued its focus on Adjusted Diluted “Core Earnings” Per Share as the plan’s key financial metric. Three other financial metrics were carried forward from the 2018 plan—Consumer Lending New Loan Volume, Private Education Loan Gross Defaults, and Adjusted “Core Earnings” Operating Expenses—although the weight placed on operating expenses was increased because of important design changes relativethe importance of aggressively managing expenses. As in prior years, all Consumer Lending New Loan Volume is subject to Navient’s 2014 MIPthe Company’s Board-approved risk and return guidelines (e.g., regarding consumer credit quality, cost-to-acquire, net interest margin). The Committee also substituted EBITDA for revenue in ordermeasuring the performance of our business processing solutions group to reflectfocus management on ensuring profitable growth as those business lines continue to scale up.
The following table details the evolutionary changes that Navient has made in its business strategy.

Corporate financial performance under the 2015 MIP, as in the 2014 MIP, was measured against four financial performance metrics: (i) net income determined on a “core earnings” basis, (ii) operating efficiency, (iii) fee income, and (iv) private education loan gross defaults. Three of thesespecific performance metrics remained unchanged from 2014. For 2015,utilized in our 2019 Management Incentive Plan, as well as the Compensation Committee decided to substitute “core net income” for “core earnings per share,” as “core net income” is a fundamental measure of financial performance used in the Company’s business.1

In addition to establishing a performance target for each of the financial performance metrics referenced above, the Committeeweight assigned a weight to each metric:


2019 MIP Performance MetricWeightRationale
Adjusted Diluted “Core Earnings” Per Share19
35%
•          Measures overall management effectiveness
•          Promotes shareholder value
•          Key financial metric for investors
Consumer Lending New Loan Volume20%
•          Emphasizes growth in strategic businesses
•          Offers refinance opportunities to our existing customers, which helps retain and grow our customer base
•          Loan volume is a key focus in order to scale this growing business
•          All loan volume is subject to the Company’s Board-approved risk and return guidelines (e.g., regarding consumer credit quality, cost-to-acquire, net interest margin)
Business Processing EBITDA20
20%
•       Emphasizes profitable growth in strategic businesses
•          Growth helps to offset company-wide expenses as our legacy loan portfolio amortizes
Adjusted “Core Earnings” Operating Expenses21
15%
•          Focuses management attention on expense reduction as our legacy loan portfolio amortizes
•          Key financial metric for investors, which is also critical to the achievement of our Core Earnings Per Share goal
Private Education Loan Gross Defaults10%
•          Enhances the profitability of our private education loan portfolio
•          Aids our private education student loan customers
•          Key financial metric for investors

The Committee established a scale of “award“payout factors” to assess the Company’s performance relative to target. As noted in the chart below,target established for each of these

1

Core Net Income” and “Core Earnings per Share” are non-GAAP financial measures which do not represent a comprehensive basis of accounting. For more information on the definitions of Core Net Income and Core Earnings and for a reconciliation of non-GAAP financial measures with GAAP results, please refer to the discussion included in Item 7 of our 2015 Annual Report filed on Form 10-K on February 25, 2016, or refer to the Investor Relations section of our website located at http://www.navient.com/about/investors/.

LOGO

51


award performance metrics. These payout factors range from 50% based on a threshold level of performance, to 150% based on a maximum level of performance, with performance below threshold resulting in an awarda payout factor of 0%:

2015

Financial
Performance Metric

 Weight  

Below Performance

Threshold

(Award Factor = 0%)

  

Performance

Threshold

(Award Factor = 50%)

  

Performance

Target

(Award Factor = 100%)

  

Performance

Maximum

(Award Factor= 150%)

 

Net income on a “Core Earnings” Basis* (millions)

  40%    <$739    $739    $840    >= $941  

Operating Efficiency**

  20%    > 42.2%    42.2%    38.8%    <= 35.4%  

Fee Income (millions)

  20%    <$570    $570    $626    >= $682  

Private Education Loan Gross Defaults (millions)

  20%    >$835    $835    $763    <= $691  

*   Excludes any gains related to debt repurchases and the sale of student loans.

** Operating expenses divided by total revenue.

Consistent with the Company’s focus on strategic growth,. For each metric, the Committee also incorporatedestablished a “strategic growth modifier” into the plan’s designpayout curve for 2015. Based on the achievement of certain pre-determined strategic milestones, the Committee retained the discretion to modify by +/- 15%performance between threshold-target and target-maximum.



19

Adjusted Diluted “Core Earnings” Per Share excludes net restructuring and regulatory-related charges, as well as certain extraordinary items such as strategic corporate transactions or other unusual or unplanned events. Adjusted Diluted “Core Earnings” Per Share is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. For more information on the definition of Adjusted Diluted Core Earnings Per Share please refer to page 30 of our 2019 Annual Report filed on Form 10-K on February 27, 2020. For a reconciliation of our non-GAAP financial measures with GAAP results, please refer to the discussion on pages 37–52 of our 2019 Annual Report, or refer to the Investor Relations section of our website located at http://www.navient.com/about/investors/.

20

Earnings Before Interest, Taxes, Depreciation and Amortization Expense (“EBITDA”) is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. For more information on the definition of EBITDA and for a reconciliation of non-GAAP financial measures with GAAP results, please refer to the discussion on pages 45 of our 2019 Annual Report filed on Form 10-K on February 27, 2020, or refer to the Investor Relations section of our website located at http://www.navient.com/about/investors/.

21
Adjusted “Core Earnings” Operating Expenses excludes net restructuring and regulatory-related charges, as well as certain extraordinary items such as strategic corporate transactions or other unusual or unplanned events. Adjusted “Core Earnings” Operating Expenses is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. For more information on the definition of Adjusted “Core Earnings” Operating Expenses and for a reconciliation of non-GAAP financial measures with GAAP results, please refer to our Investor Presentation for Fourth Quarter and Full Year 2019 on the Investor Relations section of our website located at http://www.navient.com/about/investors/.

2020 Proxy Statement58

The chart below sets forth the performance score otherwise achieved bythreshold, target, and maximum, and the Company in 2015. The Committee establishedpayout factors for each performance metric:

2019 MIP Payout Factors
2019
Performance Metric
Below Performance
Threshold
(Payout Factor = 0%)
Performance
Threshold
(Payout Factor = 50%)
Performance
Target
(Payout Factor = 100%)
Performance
Maximum
(Payout Factor= 150%)
Adjusted Diluted “Core Earnings” Per Share<$1.73$1.73$1.94>= $2.14
Consumer Lending New Loan Volume (millions)<$2,860$2,860$3,651>=$4,650
Business Processing EBITDA (millions)<$48$48$60>= $71
Adjusted “Core Earnings” Operating Expenses (millions)>$994$994$949<=$915
Private Education Loan Gross Defaults (millions)>$508$508$459<= $408

Performance against three strategic milestones: (i) Board approval of a strategic growth and business diversification plan, (ii) execution by management against that plan, and (iii) education loan portfolio acquisitions in excess of the 2015 operating plan.five MIP goals in 2019 was notably strong. The maximum performance permitted under the 2015 MIP therefore is 172.5%.

Executive Summary of this Compensation Discussion and Analysis, beginning on page 46, details a number of our key achievements in 2019. The chart below sets forth (i) each financial performance metric, (ii) the performance target approved by the Compensation Committee for each metric, (iii) the 20152019 actual performance of the Company for each metric, (iv) the awardpayout factor for each metric based on the Company’s level of achievement relative to target, (v) the relative weighting of each financial performance metric, and (vi) the performance score attributable to each metric, as well as the total financialoverall performance score.

2015 Financial Performance Metric

(i)

  

Performance

Target

(ii)

  

2015 Actual
Performance

(iii)

  

Award
Factor

(iv)

  

Weighting

        (v)        

  

Financial

Performance
Score

(vi)

 

Net income on a “Core Earnings” Basis* (millions)

  $840   $687    0%    40%    0%  

Operating Efficiency**

   38.8%    45.7%    0%    20%    0%  

Fee Income (millions)

  $626   $722    150%    20%    30.0%  

Private Education Loan Gross Defaults (millions)

  $763   $826    63%    20%    12.6%  
       42.6%  

*   Excludes any gains related to debt repurchases and the sale of student loans.

** Operating expenses divided by total revenue.


2019 MIP Performance Results
2019 Performance Metric
(i)
 
Performance
Target
(ii)
 
2019 Actual
Performance
(iii)
Payout
Factor
(iv)
Weighting
(v)
Performance
Score
(vi)
Adjusted Diluted “Core Earnings” Per Share22
$
1.94$
2.64150.0%35%52.5%
Consumer Lending New Loan Volume (millions)$3,651$
4,903150.0%20%30.0%
Business Processing EBITDA23 (millions)
$60$
4955.0%20%11.0%
Adjusted “Core Earnings” Operating Expenses24 (millions)
$949$
96582.7%15%12.4%
Private Education Loan Gross Defaults (millions)$459$
428130.5%10%13.1%
    Overall Performance Score:119.0%
These financial performance results were reviewed and certified by the Compensation Committee in January 2016.

The Committee also reviewed management’s performance relative to2020. In determining the three pre-determined strategic milestones established for 2015. In addition to receiving Board approval of its strategic plan—the first strategic milestone—management successfully reached the second strategic milestone by completing two important business acquisitions in 2015. First, in February 2015, Navient acquired Gila LLC, an Austin, Texas-based asset recovery and business process outsourcing firm focusing on the

LOGO

52


state and local government market. Navient also acquired Xtend Healthcare, LLC in October 2015, extending the Company’s existing asset recovery and business process outsourcing capabilities into the health care payments sector.

The Committee determined that the third strategic milestone established for 2015, education loan portfolio acquisitions in excess of the 2015 operating plan, should not be evaluated as pursing this milestone was not in the Company’s best interest. Due to unfavorable market conditions that developed during the year, additional loan portfolio acquisitions in 2015 did not make business sense, as they would have had a negative effect on the Company’s financial performance. The Committee therefore determined that management had acted appropriately in not pursuing this particular strategic milestone.

Based on management successfully executing against the strategic milestones for 2015, the Committee concluded that a 15% strategic growth modifier had been earned. The Committee therefore increased the 2015 financial performance score by 15% for certain NEOs, yielding an overall performance score of 49% for Messrs. Remondi, Kane, Hynes and Heleen. Annual incentive awards for 2015 were based solely on performance scores. The 2015 incentive award amount foramounts to be paid to each of theour NEOs under the 20152019 MIP, isthe Committee also considered the individual performance of each NEO, as reflected in an annual performance assessment prepared by our CEO and presented to the Committee. The incentive award amounts for our NEOs under the 2019 MIP, which were paid in cash in February 2020, are set forth in the following table.

Navient NEOs  

2015 Target Incentive

$ Amount

   Target % of
Base Salary
  

2015 MIP Incentive Award

$ Amount

 

Mr. Remondi

  $1,500,000     150 $735,000  

Mr. Chivavibul

   570,000     150  242,820  

Mr. Kane

   675,000     150  330,750  

Mr. Hynes

   555,000     150  271,950  

Mr. Heleen

   555,000     150  271,950  

In 2014, annual


2019 MIP Payouts
Navient NEOs
Target % of
Base Salary
2019 Target Incentive
Amount ($)
2019 MIP Incentive Award
Amount ($)
Mr. Remondi150%1,500,0001,785,000
M. Lown150%600,000714,000
Mr. Kane150%690,000821,100
Mr. Heleen150%577,500687,225
Mr. Hauber150%525,000624,750


22
See footnote 19 above for additional information regarding Adjusted Diluted “Core Earnings” Per Share.
23
See footnote 20 above for additional information regarding EBITDA.
24
See footnote 21 above for additional information regarding Adjusted “Core Earnings” Operating Expenses, which for 2019 excludes $6 million in regulatory-related expenses, $6 million in restructuring expenses and $12.5 million in expenses relating to the Canyon Agreement. For additional information pertaining to the Canyon Agreement, please refer to “Shareholder Engagement and Communications with the Board” above.

2020 Proxy Statement59

2019 Long-term Incentive Program
Our long-term incentive program is designed to drive long-term performance and shareholder value by delivering a significant portion of NEO compensation through a mix of equity awards. For 2019, the Committee decided to discontinue the prior practice of granting stock options as part of the Company’s long-term incentive program. The Committee made this determination to update the mix of equity awards based on its review of equity grant practices among peer companies, general industry market trends and the Company’s historical grant practices. Each of our NEOs (other than Mr. Remondi) received long-term incentive awards split equally between restricted stock units (“RSUs”) and performance stock units (“PSUs”) in terms of grant date value.
Recognizing Mr. Remondi’s significant contributions to the Company, the Committee increased the grant date value of his 2019 long-term incentive award by 25% from the prior year, with this increase being delivered entirely in PSUs. Sixty percent of the grant date value of Mr. Remondi’s 2019 long-term incentive awards were paid 50%delivered in cash and 50% in RSUs with transfer restrictions that lapsed in one-third increments on each of the first, second, and third anniversaries of the grant date. This form of payment resultedPSUs, with the remaining forty percent delivered in the form of RSUs. This increase brings Mr. Remondi’s 2019 long-term incentive award value in line with peer group median levels.
Based upon the recommendation of our NEOs receiving a larger portion of their 2014 variable total direct compensation in stock relative to Navient’s peer group. For 2015, the Committee determined that annual incentive awards should be paid in cash.

Long-term Incentive Program.  BasedCEO and on a market analysis of the 20152019 Navient peer group performed by the Committee’s independent consultant, the Compensation Committee approved 20152019 long-term incentive awards for our other NEOs in early 20152019 in the following amounts: Mr. RemondiLown ($3,500,000); Mr. Chivavibul ($900,000)1,200,000); Mr. Kane ($1,175,000)1,000,000); Mr. HynesHeleen ($725,000)750,000); and Mr. HeleenHauber ($550,000)500,000). These

The chart below details the 2019 long-term incentive awards were delivered 50% in performance stock units (“PSUs”), 20% in restricted stock units (“RSUs”), and 30% in stock options as follows:

           Total Award
Value(4)
($)
 
NEOs 

Performance Stock Units(1)

(#)

  

Restricted Stock Units(2)

(#)

  

Stock Options(3)

(#)

  

Mr. Remondi

  80,831    32,332    468,750    3,500,000  

Mr. Chivavibul

  20,785    8,314    120,535    900,000  

Mr. Kane

  27,136    10,854    157,366    1,175,000  

Mr. Hynes

  16,743    6,697    97,098    725,000  

Mr. Heleen

  12,702    5,080    73,660    550,000  

for our NEOs:


 Navient NEOs
Performance Stock Units(1)
(#)
Restricted Stock Units(2)
(#)
Total Award
Value(3)
($)
Mr. Remondi262,237174,8255,000,000
Mr. Lown52,44752,4471,200,000
Mr. Kane43,70643,7061,000,000
Mr. Heleen32,77932,779750,000
Mr. Hauber21,85321,853500,000
(1)

This column represents the target PSUs granted to each of the NEOs on February 18, 2015,5, 2019, with the target number of PSUs equal to 50% (60% for Mr. Remondi) of the 20152019 long-term incentive award amount approved by the Compensation Committee divided by the closing price of Navient common stockCommon Stock on the grant date. Each PSU is subject to performance-based vesting over a three-year performance period beginning on January 1, 2015,2019 and ending on December 31, 2017.2021. The vesting provisions of these PSUs are described below.

LOGO

53


(2)

This column represents the RSUs granted to each of the NEOs on February 18, 2015,5, 2019, with the number of RSUs equal to 20%50% (40% for Mr. Remondi) of the 20152019 long-term incentive award amount approved by the Compensation Committee divided by the closing price of Navient common stockCommon Stock on the grant date. These RSUs are scheduled to vest in one-third increments on each of the first, second and third anniversaries of the grant date, subject to certain terms and conditions.

(3)

This column represents the stock options granted to each of the NEOs on February 18, 2015, with the number of stock options determined using 30% of the 2015 long-term incentive award amount approved by the Compensation Committee and the Black-Scholes options value (which incorporates the closing price of Navient common stock on the grant date). These stock options are scheduled to vest in one-third increments on each of the first, second and third anniversaries of the grant date, subject to certain terms and conditions.

(4)

Total award value differs slightly from the grant date fair value, as reflected in the “Summary Compensation Table” and “Grants of Plan-Based Awards” table, as the number of units/options is rounded down to the nearest whole unit or option to avoid the issuance of fractional units or shares.

The Committee introduced


2019-21 Performance Stock Units
PSUs into the mixgranted in 2019 as part of our 2019 long-term incentives for 2015 to further align equity pay and long-term performance. These PSUsincentive program are designed to vest at the end of 2021, with a potential payout ranging from 0% to 150% of the target number of units, based on Navient’s achievementcumulative performance over the 2019- 21 performance period.
The Committee approved newly designed PSUs for each of cumulative “Core Earnings”our NEOs in 2019. Recognizing net income (“Cumulative Core Net Income” or “CCNI”) forstudent loan cash flows as a primary driver of the performance period from January 1, 2015 through December 31, 2017, as follows:

2015-17 Cumulative
Core Net Income(1)
(in billions)
  Target
%
  PSUs Vesting(2) 
 < $2.250    < 88  0
 $2.250    88  50
 $2.325    91  70
 $2.550    100  100
 >= $2.780    >= 109  130

(1) Excludes any gains related to debt repurchases and the sale of student loans.

(2) Incremental vesting for achievement between these stated levels.

To further focus management on strategic growth,Company’s value, the Committee incorporatedincreased the weight assigned to this three-year cumulative performance measure from 50% to 70%. Additionally, the Committee added return on equity (“ROE”) as a “strategic growth modifier” intonew measure of company-wide success with a weight of 30%.

Maintaining (or improving) ROE requires a disciplined approach to managing, allocating and investing capital to achieve the designbest return for shareholders. As a “standard” financial metric, it also permits comparability across peer groups and industry- wide benchmarks. Given the impact of accounting rules on certain businesses—as well as general uncertainty regarding the impact of the PSUs. The Committeenew accounting standard governing current expected credit losses (“CECL”)—separate annual ROE targets will be established a separate performance target for that portion of Cumulative Core Net Income derived from products and services in existing and new business lines targeted by management for long-run growth (“Strategic Growth Core Cumulative Net Income” or “Strategic Growth CCNI”). Vesting of the PSUs, as determined solely by the CCNI, may be modified +/- 20% by the Committee for each year in the 2019-21 PSU performance cycle, with targets set at the beginning of each year. Each annual ROE target will have 10% weight and earned awards will not be paid until after the end of the 2019-21 performance period.

2020 Proxy Statement60

These performance metrics for the 2019-21 PSUs are summarized below:
2019-21 Performance Stock Units
2019-21 PSU Performance MetricWeightRationale
Cumulative Net Student Loan Cash Flows25
70%
•          Promotes successful management of our loan portfolios
•         Critical driver of shareholder value, supporting dividends, share repurchases and debt payments
•         Supports growth of strategic businesses, including consumer lending
Core Earnings” Return on Equity26
10% / 10% / 10%
•          Requires focus on managing, allocating and investing capital to achieve the best return for shareholders
•          Standard financial metric that permits comparability across peer groups and industry-wide benchmarks.

The chart below shows the potential for vesting as follows:

2015-17 Strategic Growth
Cumulative Core Net Income(1)
(in millions)
 PSUs Vesting Modifier(1)

  <= $35

 -20%

        $55

 -10%

        $75

 0%

        $95

 10%
>= $115 20%

                       (1) Incrementala percentage of the target number of PSUs:


 
2019-21 Performance Stock Units
 Performance MetricWeightPercentage of 2019-21 PSUs Vesting*
0%50%100%150%
 Cumulative Net Student Loan Cash Flows70%
Less than
$8.20 billion
$8.20 billion$9.10 billion$9.90 billion or greater
 
2019 “Core Earnings” Return on Equity
10%Less than 11.2%11.2%12.7%14.2%
 2020 “Core Earnings” Return on Equity10%Less than 18.6%18.6%20.6%22.6%
 
2021 “Core Earnings” Return on Equity27
10%----
*For points between each performance level, the vesting percentages will be interpolated. That is, vesting will be interpolated between threshold performance (50% vesting) and target performance (100% vesting), as well as between target performance and maximum performance (150% vesting).

Regarding the performance targets established for achievement betweeneach metric, the Compensation Committee believes that these stated levels.

targets are set at challenging but achievable levels in light of the uncertain regulatory, rating agency and financial environment the Company faces. The Committee considers these environmental factors and the resulting degree of difficulty that management faces in achieving the Company’s long-term growth and performance goals when establishing appropriate levels for threshold, target and maximum level of vesting permitted under the PSUs therefore is 156%.

performance levels and payout curves.


Deferred Compensation.Compensation
We provide our NEOs with the opportunity to defer a portion of their compensation on a tax-deferred basis under the Navient Deferred Compensation Plan (the “Deferred Compensation Plan”).

LOGO

54


The Deferred Compensation Plan is designed to provide all of our senior employees, including our NEOs, with the opportunity to save for retirement and other personal expenses on a tax-favoredtax-



25
Cumulative Net Student Loan Cash Flows is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. Cumulative Net Student Loan Cash Flows are the aggregate cash flows net of secured borrowings from all student loans (including private credit refinance loans) realized for the fiscal years 2019, 2020 and 2021, including student loan cash flows realized from new acquisitions, but excluding the impact of cash flows for fiscal years beyond 2021 that are accelerated through securitizing or pledging unencumbered student loans or through loan sales.
26
Annual “Core Earnings” Return on Equity targets and range are established by the Committee at the beginning of each respective year, with each year’s performance counting 1/3 towards the total 30% weight. “Core Earnings” Return on Equity is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. “Core Earnings” Return on Equity is a percentage equal to the Company’s “core earnings” net income for each of fiscal years 2019, 2020 and 2021, divided by average stockholder’s equity for each such year (determined using the average balance of stockholder’s equity on a “core earnings” basis for each quarter in a given year), using yearly “core earnings” net income as shown in the segment reporting footnote in the Company’s audited financial statements as published in the Company’s annual report on Form 10-K, excluding the impact of any regulatory and restructuring costs.
27
“Core Earnings” Return on Equity targets and range for 2021 will be established by the Committee at the beginning of calendar year 2021.

2020 Proxy Statement61

advantaged basis. Each participating employee may elect to defer a portion of his or her eligible compensation under the Deferred Compensation Plan, and amounts deferred are credited to bookkeeping accounts along with company matchingaccounts. The Company amended the Deferred Compensation Plan in 2018 to eliminate Company contributions designed to encourage participation.effective January 1, 2019. Amounts in each participant’s account are indexed to one or more investment alternatives chosen by each participant from a range of market-basedmarket- based alternatives. The Deferred Compensation Plan does not pay above-market or preferential earnings on compensation deferred under or contributed to the plan. Additional details for our NEOs who participate can be found below under the “Non-Qualified Deferred Compensation” table.


Health, Welfare and Retirement Benefits.Benefits
Our NEOs are eligible to participate in the same broad-based employee benefit programs that we offer to our other employees, such as group health benefits and tax-qualified retirement benefits.

Perquisites.


Perquisites
Perquisites are limited and are not a significant portion of our compensation program. Our policy is to allow limited personal use of the company’s aircraft by our NEOs. To the extent an NEO uses Navient’s private aircraft for personal travel, the NEO must reimburse Navient for the variable flight costs of such personal use. These reimbursements fully comply with the requirements of the Internal Revenue Code. We alsoIn 2019, we did not provide transportation and relocation allowances to certain ofany NEO. We provided transportation allowances to our NEOsCEO as described in the footnotes to the “SummarySummary Compensation Table.”

The Compensation Committee has approved annual physicals for our senior executives, including our NEOs. We believe that executive physicals align with our wellness initiative as well as assist in mitigating risk linked to unplanned succession events. Executive physicals are intended to identify any health risks and medical conditions as early as possible in an effort to achieve more effective treatment and outcomes.

Table below.


Severance Benefits.Benefits
Navient has adopted an executive severance plan and a change in control severance plan, which are described in greater detail under the heading “Arrangements with Named Executive Officers” below. We generally utilize plans (as opposed to individual agreements) to provide severance and change in control payments and benefits for several reasons. First, a “plan” approach provides us with the flexibility to change the terms of severance benefits from time to time. In addition, this approach is more transparent, both internally and externally, which eliminates the need to negotiate severance or other employment separation benefits on a case-by-case basis and assures each of the executives that his or her severance benefits are comparable to those of other executives with similar levels of responsibility and tenure.

Our

Under the executive severance plan, our NEOs are eligible for severance payments in the event of an involuntary termination of employment without “cause.” In addition, they are eligible for “double trigger” severance payments under the change in control severance plan in the event of an involuntary termination of employment without “cause” or a termination of employment with “good reason” in connection with a change in control of Navient. OurAll plan participants, including our NEOs, are entitled to certain limited “single trigger” benefits upon a change in control, including equity acceleration, only when equity awards are not honored, assumed, or replaced by a successor employer of Navient. Such equity acceleration not only provides NEOs with the benefit of these outstanding awards but itgranted in prior years. They also may also allow thembe able to exercise the awards and possibly participate in the change in control transaction for the consideration received.

Changes to Our Executive Compensation Program for 2016

Given the continuing evolution of our business, and our focus on strategic growth, the Compensation Committee made changes to our executive compensation program for 2016 to ensure that Navient remains an industry leader while continuing to grow. The resulting refinements to our executive compensation program for 2016 are structured to drive strategic growth, increase net cash

LOGO

55


flows, and maximize shareholder return. While the Committee made no changes to the 2016 base compensation of any NEO, it made changes to other components of our executive compensation program, as described below.

Annual Incentive Program.  The Committee continued its focus on “Core Earnings” per share as a key financial metric in the annual Management Incentive Plan (“MIP”). In addition to carrying over two financial metrics from the 2015 MIP—fee income and gross defaults—the Committee introduced a new metric in 2016 for debt financing proceeds in line with the Company’s 2016 operating plan. Finally, to further stress the importance of strategic growth, the Committee set specific revenue goals for those businesses the Company has targeted for growth.

Long-term Incentives.  The Committee approved newly-designed PSUs for each of our NEOs in 2016. In order to align with the Company’s objectives in 2016 and beyond for growth, cash-flow, and debt repayment, these PSUs are designed to vest in large part based on the Company’s aggregate cash flows from student loans (net of secured borrowings) realized for the fiscal years 2016, 2017 and 2018. Future vesting also is based on the cumulative revenue from growth businesses over the same three-year period, as well as the successful completion of strategic business objectives that are aligned with the Company’s long-term business plan and were approved by the Committee.


Other Arrangements, Policies and Practices Related to Our Executive Compensation Programs

Program


Share Ownership Guidelines.Guidelines
Navient has adopted share ownership guidelines applicable to its senior executives, including our NEOs. These ownership guidelines, which are expectedrequired to be achieved over a five-year period, are as follows:

Chief Executive Officer — Lesser of 1 million shares or $5 million in value

Executive Vice President — Lesser of 200,000 shares or $1 million in value

Senior Vice President — Lesser of 70,000 shares or $350,000 in value


Each of our NEOs other than Mr. Remondi holds the title of Executive Vice President.
The guidelines encourage continued ownership of a significant amount of Navient’s commonCommon stock acquired through equity awards and help align the interests of our senior executives with the interests of our shareholders. A senior executive must hold Navient common stockCommon Stock acquired through equity grants until the applicable thresholds are met, and a senior executive will not be eligible to receive equity grants during the following year if he or she sells this stock (whether before or after such guidelines are met), if such sale would resultresulted in a decrease below the thresholds established by the guidelines.

The following shares and share units count towards the ownership guidelines: shares held in brokerage accounts; vested shares credited to deferred compensation accounts; shares credited to qualified retirement plan accounts; vested

2020 Proxy Statement62

performance stock and performance stock units;stock; restricted stock and RSUs that vest solely upon the passage of time, on an after-tax basis, and vested stock options, to the extent that they are “in-the-money“in-the-money” on an after-tax basis.

All of Navient’s NEOs are in compliance with the share ownership guidelines as of the date of this proxy statement either through their stock ownership levels or due to the five-year initial period not being finished.


Hedging/Pledging Prohibition.Prohibition
Navient policy prohibits directors and senior management from engaging in hedging, pledging and certain other transactions involving Navient common stock.Common Stock. See “Director Compensation” above for additional details.


Policy on Rule 10b5-1 Trading Plans.Plans
The Company has a policy governing the use by directors and executive officers of pre-established trading plans for sales of our Common Stock. See “Director Compensation” above for additional details.

LOGO

56


Clawback.


Clawback
Awards made to senior officers, including our NEOs, under the Navient Corporation 2014 Omnibus Incentive Plan (as amended and restated) are subject to clawback in the event of a material misstatement of Navient’s financial results and other qualifying events.

Navient enhanced its clawback policy in 2017 following an extensive review and consideration of the Company’s then-existing clawback policy by the Compensation Committee. The enhanced clawback policy grants the Board discretion to recoup incentive compensation both in the event of a financial restatement and in the case of the executive’s misconduct involving a material violation of Navient policy or commission of fraud or other misconduct involving Navient. Following engagement with its shareholders, the Board further enhanced the clawback policy in March 2018 to add a clawback trigger in the event of misconduct committed by persons under a senior officer’s supervision.


Navient Compensation Committee Process for Approving Long-term Awards.Awards
The Compensation Committee approves long-term awards on an annual basis at a regularly scheduled committee meeting. The Committee has delegated authority to a sub-committee consisting of the Compensation Committee Chair and the CEO (the “Sub-Committee”) to approve long-term awards for new employees and promotions below the executive officer level. These awards generally are effective on the day on which the Sub-Committee approves the awards. The Compensation Committee approves any awards to newly-hirednewly hired or promoted executive officers. The grant date for these awards generally is the applicable meeting date of the Committee at which the awards are approved. Under the terms of the Navient Corporation 2014 Omnibus Incentive Plan, as amended and restated, stock options are required to be priced at the closing market price of Navient’s common stockCommon Stock on the NASDAQNasdaq on the date of grant.


Tax Deductibility of Compensation Over $1 Million.  Million
Section 162(m) of the Internal Revenue Code (“Section 162(m)”) can potentially disallowgenerally disallows a federal income tax deduction for annual compensation over $1 million paid to our chief executive officer, chief financial officer, three other most highly compensated officers and anyone who has served as one of our covered officers after 2016, other than pursuant to certain grandfathered compensation arrangements described below. The Compensation Committee retains the flexibility to award compensation to the NEOs that is not deductible for U.S. federal income tax purposes.
Prior to 2018, the Section 162(m) limitations applied to the chief executive officer and the three other highest paidhighest-paid NEOs (excluding the chief financial officer) who were serving as of the last day of Navient’s fiscal year (“covered employees”). One, subject to a “performance-based compensation” exception to Section 162(m)’s disallowance of a U.S. federal income tax deduction for compensation over $1 million applies to “performance-based compensation” paid pursuant to shareholder-approved plans. Although muchCertain plans and arrangements in effect as of the compensation opportunity in our executive compensation program is performance-based and generally deductible for U.S. federal income tax purposes, the Compensation Committee retains the flexibility to award compensation to the NEOs that is not deductible for U.S. federal income tax purposes.

With regard to our 2015 annual incentive program—known as the Management Incentive PlanNovember 2, 2017 (“MIP”Grandfathered Plans”)—special rules apply for executives subject to Section 162(m). The Committee established a separate performance target applicable only to these executives. This “162(m) performance target” for 2015 required that the Company achieve 50% of its core net income target remain eligible for the year (i.e., $420 million). If this target is achieved, each executive subject to Section 162(m) becomes eligible to receive an incentive payment based on the maximum applicable award (i.e., 172.5%). However, the Committee retained “negative discretion” to reduce the executive’s incentive payment using the same criteria established for all other MIP participants whoperformance-based compensation exception, provided that those plans are not subjectmaterially modified. For PSUs granted in connection with our 2017 long-term incentive program, which cover the three-year performance period from 2017 to Section 162(m). This approach allows2019, the MIP to operate in the same manner for all participants, regardless of whether they are subject to Section 162(m).

The Committee also established a separate 162(m) performance target for PSUs granted in connection with our 2015 long-term incentive program. This 162(m) performance targetwhich requires that the Company achieve 50% of itspositive Cumulative Core Net Income target for the applicable three-year performance period (i.e., $1.275 billion).period. If this target is achieved, each executive subject to Section 162(m) becomes eligible for the maximum level of vesting available (i.e., 156%150%). However, the Committee retained (and exercised, with respect to the 2017 PSUs) “negative discretion” to reduce the level of vesting using the same criteria established for all other PSU recipients who are not subject to Section 162(m).

Under guidance from the U.S. Department of the Treasury regarding the scope of these rules, our ability to deduct executive compensation payments made under Grandfathered Plans to certain of our NEOs in 2019 and beyond may be limited under Section 162(m).

2020 Proxy Statement

LOGO

5763


Certain Executive Compensation Payments in 2019

Deferred Signing Bonus
In March 2017, the Company agreed to pay Mr. Lown a deferred signing bonus of $1,400,000, less applicable withholding taxes (“Deferred Signing Bonus”), to compensate him for a portion of the long-term equity and deferred compensation with his former employer that he forfeited by joining Navient. This Deferred Signing Bonus was paid in cash in two equal installments on March 17, 2018 and March 17, 2019.

2017-19 Performance Stock Units
Fiscal year 2019 marked the final year of a three-year performance period associated with PSUs granted to our executive team in early 2017. These long-term equity awards were designed to vest at the end of 2019, with a potential payout ranging from 0% to 150% of the target number of units. The following chart summarizes the performance results under these PSUs:

 2017-19 Performance Metric
Performance
Target
2017-19 Actual
Performance
Payout
Factor
 Weight
Performance
Score
Cumulative Net Student Loan Cash Flows28 (millions)
$            7,850
$        8,818
135%50%67%
Cumulative Revenue from Growth Businesses29 (millions)
$                 995
$             839
65%30%20%
Strategic Objectives
  110%20%22%
•    Pursue Opportunistic Loan Portfolio Acquisitions
•    Capture Operating Efficiencies in Asset Servicing
•    Improve Margins in Fee Businesses
•    Build Strong Relationships with State and Federal Regulators
•    Grow Intrinsic Value of Company
Overall Performance Score:
109%

The Executive Summary of this Compensation Discussion and Analysis, beginning on page 46, provides additional details regarding our key achievements during the 2017-19 performance period, which the Committee considered when assessing the Company’s performance relative to the strategic goals established at the beginning that period.


28
Cumulative Net Student Loan Cash Flows is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. Cumulative Net Student Loan Cash Flows include aggregate cash flows net of secured borrowings from student loans realized for the fiscal years 2017, 2018 and 2019, including student loan cash flows realized from new acquisitions, but excluding the impact of cash flows for fiscal years beyond 2019 that are accelerated through securitizing or pledging unencumbered student loans or through loan sales.
29
Cumulative Revenue from Growth Businesses includes that portion of the Company’s aggregate revenue for fiscal years 2017-19 from non-federal-loan-related businesses.

2020 Proxy Statement64

Changes to Our Executive Compensation Program for 2020
The Compensation Committee made changes to our annual Management Incentive Program (“MIP”) for 2020. The resulting refinements are structured to drive the growth and profitability in 2020. These changes are described below. The target salaries and bonuses of our NEOs will remain unchanged for 2020, as will the structure of our long-term incentive program.

2020 Annual Incentive Program
The Committee continued its focus on Adjusted Diluted “Core Earnings” Per Share as the key financial metric in the annual Management Incentive Plan (“MIP”) for 2020. Three other financial metrics are carried forward from the 2019 MIP— Adjusted “Core Earnings” Operating Expenses, Business Processing EBITDA, and Private Education Loan Gross Defaults. Based on feedback from our shareholders, the Committee decided to eliminate the financial metric for Consumer Lending New Volume. Although all Consumer Lending New Loan Volume is subject to the Company’s Board-approved risk and return guidelines (e.g., regarding consumer credit quality, cost-to-acquire, net interest margin), some shareholders expressed the view that this financial metric was not sufficiently tied to profitability. The Committee reallocated the weighting assigned to each of the remaining financial metrics for 2020 as follows: Adjusted Diluted “Core Earnings” Per Share (50%); Adjusted “Core Earnings” Operating Expenses (20%); Business Processing EBITDA (15%); and Private Education Loan Gross Defaults (15%). The Company’s performance in the Consumer Lending market will continue to be included as part of the calculation for three of these measures (Business Processing EBITDA does not include performance in this market as part of its calculation).

2020 Proxy Statement65

Summary Compensation Table


The table below summarizes compensation paid, awarded to or earned by each of our named executive officers (“NEOs”) for the fiscal years ended December 31, 2015,2019, December 31, 2014,2018, and December 31, 2013.

NAMEAND PRINCIPAL
POSITION(1)
 YEAR(2)  SALARY
($)
  BONUS(3)
($)
  STOCK
AWARDS(4)
($)
  OPTION
AWARDS(4)
($)
  NON-EQUITY
INCENTIVE PLAN
COMPENSATION(5)
($)
  

CHANGE iN
PENSION
VALUE
AND
NONQUALIFIED
DEFERRED
COMPENSATION
EARNINGS(6)

($)

  ALL OTHER
COMPENSATION(7)
($)
  TOTAL
($)
 

  Jack Remondi

  2015    1,000,000    -    2,449,978    1,050,000    735,000    -      39,930    5,274,908  

  President and Chief

  2014    1,000,000    200,000    3,141,077    1,174,311    807,750    -    290,586    6,613,724  

  Executive Officer

 

  

 

2013

 

  

 

  

 

906,922

 

  

 

  

 

-

 

  

 

  

 

2,834,069

 

  

 

  

 

843,445

 

  

 

  

 

646,950

 

  

 

  

 

-

 

  

 

  

 

231,390

 

  

 

  

 

5,462,776

 

  

 

  Somsak Chivavibul

  2015    378,846    -    629,993    269,998    242,820     33,077    1,554,734  

  EVP and

  2014    330,769    60,000    782,691    253,821    282,712    -    79,720    1,789,713  

  Chief Financial

 

  Officer

  2013    299,999    -    368,679    133,317    238,000    -    54,234    1,094,229  

 

  John Kane

 

 

 

 

2015

 

  

 

 

 

 

448,076

 

  

 

 

 

 

-

 

  

 

 

 

 

822,483

 

  

 

 

 

 

352,499

 

  

 

 

 

 

330,750

 

  

  

 

 

 

38,249

 

  

 

 

 

 

1,992,057

 

  

  Group President,

  2014    382,692    70,000    989,762    334,606    323,100    -    82,105    2,182,265  

  Asset Recovery and

 

  Business Services

 

  

 

2013

 

  

 

  

 

325,000

 

  

 

  

 

24,675

 

  

 

  

 

497,340

 

  

 

  

 

166,647

 

  

 

  

 

221,325

 

  

 

  

 

-

 

  

 

  

 

63,229

 

  

 

  

 

1,298,216

 

  

 

  Tim Hynes

  2015    368,269    -    507,476    217,499    271,950     13,249    1,378,443  

  EVP,

  2014    316,346    30,000    618,750    203,821    218,765    -    58,315    1,445,997  

  Chief Risk &

 

  Compliance Officer

  2013    299,999    20,700    409,999    129,986    204,300    -    46,633    1,111,617  

 

  Mark Heleen

 

 

 

 

2015

 

  

 

 

 

 

369,357

 

  

 

 

 

 

-

 

  

 

 

 

 

384,980

 

  

 

 

 

 

164,998

 

  

 

 

 

 

271,950

 

  

 

 

 

 

-

 

  

 

 

 

 

19,220

 

  

 

 

 

 

1,210,505

 

  

  EVP,

         

  Chief Legal Officer

 

  and Secretary

                                    

2017.


NAME AND PRINCIPAL POSITION(1)
YEAR
SALARY
($)
BONUS(2)
($)
STOCK
AWARDS(3)
($)
OPTION
AWARDS(3)
($)
NON-EQUITY
INCENTIVE PLAN
COMPENSATION(4)
($)
CHANGE IN
PENSION VALUE
AND
NONQUALIFIED
DEFERRED
COMPENSATION
EARNINGS(5)
($)
 
ALL OTHER
COMPENSATION(6)
($)
 
TOTAL
($)
Jack Remondi20191,000,00004,999,98901,785,000-8,3327,793,321
President and Chief20181,000,00002,799,9971,199,9981,896,000-8,1106,904,105
Executive Officer20171,000,00003,199,979799,9971,444,500-12,2606,456,736
          
Christian Lown2019400,004700,0001,199,9870714,000-14,0003,027,991
Chief Financial2018400,004700,000839,989359,999758,400-38,7503,097,142
Officer2017292,3100999,9920577,800-3,0001,873,102
          
John Kane2019460,0000999,9930821,100-14,0002,295,093
Group President, Business2018460,0000909,979389,999690,000-38,7502,488,728
Processing Solutions2017458,46101,159,978289,998664,470-40,3272,613,234
          
Mark Heleen2019384,9990749,9830687,225-14,0001,836,207
Chief Legal Officer2018384,9990524,986224,998729,960-13,7501,878,693
and Secretary2017382,6920599,973149,999556,133-19,4981,708,295
          
Steve Hauber2019345,3840499,9960624,750-14,0001,484,130
Chief Risk and2018310,0000349,977149,999489,800-34,1581,333,934
Compliance Officer         

1)(1)

Reflects the position held by each NEO as of December 31, 2015.2019. Mr. Remondi served as President and Chief Operating OfficerHauber was not a NEO in 2017.

(2)Mr. Lown became eligible to receive a one-time deferred signing bonus of $1,400,000, less applicable withholding taxes, to compensate him for a portion of the company previously known as SLM Corporation (“Former SLM”) until May 2013, whenlong-term equity and deferred compensation with his former employer that he became the President and Chief Executive Officer of Former SLM. He became President and Chief Executive Officer offorfeited by joining Navient in connection with the Spin-Off. Mr. Chivavibul served as Senior Vice President, Financial Planning & Analysis of Former SLM during 2013March 2017. This Deferred Signing Bonus was payable in cash in two equal installments on March 17, 2018 and 2014 until the Spin-Off, when he became Chief Financial Officer of Navient. Mr. Kane served as Senior Vice President, Credit of Former SLM in early 2013; he became Senior Vice President, Enterprise Project Management of Former SLM in March 2013. Mr. Kane became Chief Operating Officer of Navient in connection with Spin-Off, and he assumed his current role as Group President in June 2015. Mr. Hynes served as Senior Vice President, Credit of Former SLM during 2013 and until the Spin-Off, when he became Chief Risk & Compliance Officer of Navient. Messrs. Chivavibul, Kane, and Hynes each were promoted to the position of Executive Vice President effective January 26, 2015. Mr. Heleen joined Navient as Senior Vice President and Senior Deputy General Counsel in June 2014. He was appointed to his current position effective February 6, 2015.

17, 2019.

2)(3)

Navient was spun-off from the company now known as SLM Corporation (“SLM”) and became an independent public company effective April 30, 2014. Prior to the Spin-Off, each of our NEOs (other than Mr. Heleen) was employed by Former SLM; therefore, the information provided for 2013 and the portion of 2014 preceding the Spin-Off reflects compensation earned at Former SLM and Former SLM’s executive compensation programs, as well as the position each NEO held during that period. Accordingly, compensation decisions regarding our NEOs during that period were made by the Former SLM Compensation and Personnel Committee or its delegates. For a discussion of how compensation decisions were made for 2015, please see the Compensation Discussion and Analysis.

LOGO

58


3)

The Former SLM Compensation and Personnel Committee approved a one-time cash bonus payment in 2014 for Mr. Remondi in recognition of his significant contributions toward the successful completion of the Spin-Off. Other senior executives of Former SLM, including Messrs. Chivavibul, Kane and Hynes, received similar one-time cash bonus payments.

4)

Amounts shown are the grant date fair values of the various stock-based awards granted during 2013, 20142017, 2018 and 20152019 computed in accordance with the Financial Accounting Standards Board’s (FASB) Accounting Standards Codification (ASC) Topic 718. Additional details on accounting for stock-based compensation can be found in “Note 2—Significant Accounting Policies” and “Note 11—Stock-Based Compensation Plans and Arrangements” to the audited consolidated financial statements included in the Company’s2019 Annual Report on Form 10-K. The “Stock Awards” column also includes the value of annual incentive awards delivered in the form of fully-vested stock or fully-vested restricted stock units (“RSUs”), as described in Note 5 of this Summary Compensation Table. Performance stock units (“PSUs”) granted in 20132017, 2018 and 20152019 are shown at their grant date fair values for each of these years. As described in Note 3 of the “Outstanding Equity Awards at Fiscal Year End” table below, Former SLM settled the outstanding 2013 PSUs before the Spin-Off.

The grant-date fair value of PSUs awarded during each fiscal year is shown based on the probable performance (target) value of the awards. The maximum grant-date fair value of the PSU awards for 2019 assuming all performance goals were achieved at their maximum levels would be as follows: for Mr. Remondi, $4,499,981; for Mr. Lown, $899,984; for Mr. Kane, $749,994; for Mr. Heleen, $562,481; and for Mr. Hauber, $374,991.
(4)

Equity awards granted after the April 30, 2014 effective date of the Spin-Off were delivered in shares or units of Navient common stock. Equity awards granted prior to April 30, 2014 were delivered in shares or units of Former SLM common stock. These awards were adjusted and converted into Navient and/or SLM equity awards in connection with the Spin-Off, which is described in greater detail in the table of “Outstanding Equity Awards at Fiscal Year-End” below, as well as in our Registration Statement filed on Form 10 with the SEC on April 10, 2014. Amounts shown for 2013 and 2014 include the incremental fair value of these adjusted and converted awards, computed as of the adjustment/conversion date in accordance with FASB ASC Topic 718, for each of our NEOs ($7,645 for Mr. Remondi; $3,823 for Mr. Chivavibul; $1,274 for Mr. Kane; and $3,823 for Mr. Hynes).

5)

Annual incentive awards for 2015 were paid to NEOs under the Navient 2015 Management Incentive Plan in cash. Annual incentive awards for 2014 were paid to Messrs. Remondi, Chivavibul, Kane and Hynes under the Navient 2014 Management Incentive Plan, with 50 percent of each award delivered in cash and 50 percent delivered in fully-vested RSUs with transfer restrictions that lapse in one-third increments on each of the first, second and third anniversaries of the grant date. Annual incentive awards paid by Former SLM to Mr. Remondi for 2013 were delivered in the same proportion of cash-to-RSUs. Annual incentive awards paid by Former SLM to Mr. Chivavibul for 2013 were delivered 70 percent in cash and 30 percent in fully-vested RSUs with transfer restrictions that lapse in one-half increments on each of the first and second anniversaries of the grant date. Annual incentive awards paid by Former SLM to Messrs. Kane and Hynes for 2013 were delivered 60 percent in cash and 40 percent in fully-vested RSUs with transfer restrictions that lapse in one-third increments on each of the first, second and third anniversaries of the grant date. Only the cash portion of each annual incentive award is shown in this column; the portion of each annual incentive award delivered in common stock or RSUs is shown in the “Stock Awards” column.

6)(5)

Navient’s non-qualified deferred compensation plan does not provide for above-market or preferential earnings on compensation deferred under the plan.

7)(6)

For 2015,2019, the components of “All Other Compensation” were as follows:

  Name  Employer
Contributions
To Defined
Contribution
Plans(A)
($)
   Transportation
Allowance(B)
($)
   

Annual Physical
Examination (C)

($)

   Total
($)
 

  Remondi

   38,250     1,680     -     39,930  

  Chivavibul

   33,077     -     -     33,077  

  Kane

   38,249     -     -     38,249  

  Hynes

   13,249     -     -     13,249  

  Heleen

   13,249     -     5,971     19,220  

NAME
EMPLOYER
CONTRIBUTIONS
TO DEFINED
CONTRIBUTION
PLAN (A)
($)
TRANSPORTATION
ALLOWANCE (B)
($)
TOTAL
($)
Remondi7,6926408,332
Lown14,000014,000
Kane14,000014,000
Heleen14,000014,000
Hauber14,000014,000

A)(A)

Amounts credited to Navient’s tax-qualified defined contribution plan and non-qualified deferred compensation plan.


B)(B)

Automobile allowance benefit calculated based on the annual lease method.


C)2020 Proxy Statement

Senior executives, including our NEOs, are eligible to receive an annual executive physical examination. Messrs. Remondi, Chivavibul, Kane, and Hynes did not utilize this allowance in 2015.

66

LOGO

59


For 2014, “All Other Compensation” includes the value of unvested dividend equivalent units (“DEUs”) accrued on units of unvested RSUs during 2014 for the following executives: Messrs. Remondi ($243,570), Chivavibul ($31,849), Kane ($45,111), and Hynes ($29,748). For 2013, “All Other Compensation” includes the value of unvested DEUs accrued on units of unvested RSUs during 2013 for the following executives: Messrs. Remondi ($185,948), Chivavibul ($27,510), Kane ($34,979), and Hynes ($21,614). DEUs vest based on the vesting terms of the underlying award on which they were issued.

Grants of Plan-Based Awards

    NAME

 

 

GRANT DATE

 

 ESTIMATED FUTURE PAYOUTS UNDER
    NON-EQUITY INCENTIVE PLAN
AWARDS(1)    
  ESTIMATED FUTURE PAYOUTS
UNDER EQUITY INCENTIVE PLAN
AWARDS(2)
  

ALL OTHER 
STOCK
AWARDS:
NUMBER OF 
SHARESOF
STOCKOR
UNITS(3)

(#)

 

  

ALL OTHER
OPTION
AWARDS:
NUMBEROF
SECURITIES
UNDERLYING
OPTIONS(4)
(#)

 

  

EXERCISE
OR BASE
PRICEOF
OPTION
AWARDS
($/SHARE)

 

  

GRANT DATE 
FAIR VALUE
OF STOCK
AND OPTION
AWARDS(5)

($)

 

 
  

    Threshold    
($)

 

  

Target

($)

 

  

Maximum

($)

 

  

Threshold
(#)

 

  

Target
(#)

 

  

Maximum
(#)

 

     

  Remondi

 Management

Incentive Plan

  -    1,500,000    2,587,500       
 2/18/2015     40,415    80,831    126,096       1,749,991  
 2/18/2015      32,332      699,987  
 2/18/2015      468,750    21.65    1,050,000  

  Chivavibul

 Management
Incentive Plan
  -    570,000    983,250     
 2/18/2015     10,392    20,785    32,424       449,995  
 2/18/2015      8,314      179,998  
 2/18/2015      120,535    21.65    269,998  

  Kane

 Management
Incentive Plan
  -    675,000    1,164,375     
 2/18/2015     13,568    27,136    42,332       587,494  
 2/18/2015      10,854      234,989  
 2/18/2015      157,366    21.65    352,499  

  Hynes

 Management
Incentive Plan
  -    550,000    948,750     
 2/18/2015     8,371    16,743    26,119       362,485  
 2/18/2015      6,697      144,990  
 2/18/2015      97,098    21.65    217,499  

  Heleen

 Management
Incentive Plan
  -    550,000    948,750     
 2/18/2015     6,351    12,702    19,815       274,998  
 2/18/2015      5,080      109,982  
  2/18/2015                  73,660    21.65    164,998  




 
 
 
 
 
 
 
NAME
 
 
 
 
 
 
 
GRANT DATE
 
 
 
ESTIMATED POSSIBLE PAYOUTS UNDER
NON-EQUITY INCENTIVE PLAN
AWARDS(1)
 
 
ESTIMATED FUTURE PAYOUTS
UNDER EQUITY INCENTIVE PLAN
AWARDS(2)
ALL OTHER
STOCK
AWARDS:
NUMBER OF
SHARES OF
STOCK OR
UNITS(3)
(#)
ALL OTHER
OPTION
AWARDS:
NUMBER OF SECURITIES UNDERLYING OPTIONS(4)
(#)
 
 
EXERCISE
OR BASE
PRICE OF
OPTION
AWARDS
($/SHARE)
 
 
GRANT DATE
FAIR VALUE
OF STOCK
AND OPTION
AWARDS(5)
($)
 
Threshold
($)
 
Target
($)
 
Maximum
($)
 
Threshold
(#)
 
Target
(#)
 
Maximum
(#)
Remondi
Management
Incentive Plan
-1,500,0002,250,000



   
 2/5/2019   131,118
262,237
393,355

  2,999,991
 2/5/2019      174,825
 1,999,998
LownManagement Incentive Plan-600,000900,000
      
 2/5/2019   26,223
52,447
78,670

  599,993
 2/5/2019      52,447
 

 599,993
KaneManagement Incentive Plan-690,0001,035,000      
 2/5/2019   21,853
43,706
65,559

  499,996

2/5/2019
  

 43,706

499,996
HeleenManagement Incentive Plan-577,500866,250       
 2/5/2019   16,389
32,779
49,168
  374,991
 2/5/2019





32,779

374,991
HauberManagement Incentive Plan-525,000787,500






 2/5/2019   10,926
21,853
32,779

  249,998
 2/5/2019





21,853

249,998

1)(1)

Represents the possible total payouts for each Navient Named Executive Officer (“NEO”) under the Navient 20152019 Management Incentive Plan (“MIP”). The actual amounts earned under the 20152019 MIP were significantly below target, asand paid in February 2020 are set forth below. Payouts were made in February 2016.

below:

    Target
        2015 MIP Payout ($)        
   Actual 2015
                    MIP  Payout ($)                    
 

Mr. Remondi

   1,500,000     735,000  

Mr. Chivavibul

   570,000     242,820  

Mr. Kane

   675,000     330,750  

Mr. Hynes

   555,000     271,950  

Mr. Heleen

   555,000     271,950  


 
Target
2019 MIP Payout ($)
Actual 2019
MIP Payout ($)
Mr. Remondi1,500,0001,785,000
Mr. Lown600,000714,000
Mr. Kane690,000821,100
Mr. Heleen577,500687,225
Mr. Hauber525,000624,750

2)(2)

Represents the range of performance stock units (“PSUs”), granted on February 18, 2015,5, 2019, that may vest based on Navient’s cumulative “Core Earnings” net incomevarious performance metrics for the three-year performance period from January 1, 2015,2019, through December 31, 2017. Due to the impact of 2015 performance on these PSUs, it is uncertain to what extent they will vest, if at all.2021. See “Long-term Incentive Program” in the Compensation Discussion and Analysis above for additional details regarding the performance metrics associated with these PSUs.

(3)

LOGO

60


3)

Stock awards granted on February 18, 20155, 2019, to Messrs. Remondi, Lown, Kane, Heleen and Hauber represent restricted stock units (“RSUs”) that have vested or will vest and convert into shares of common stockCommon Stock in one-third increments on February 18, 2016,5, 2020, February 18, 20175, 2021 and February 18, 2018.

5, 2022.


4)(4)

Navient discontinued the practice of granting stock options grantedas part of the Company’s long-term incentive program in 2015 to NEOs have vested or will vest in one-third increments on February 18, 2016, February 18, 2017 and February 18, 2018.

2019.


5)(5)

Amounts disclosed for awards granted in 20152019 represent the grant date fair value computed in accordance with FASB ASC Topic 718. Additional details on accounting for stock-based compensation can found in “Note 2—Significant Accounting Policies” and “Note 11—Stock-Based Compensation Plans and Arrangements” to the audited consolidated financial statements included in the Company’s2019 Annual Report on Form 10-K.


2020 Proxy Statement67

Outstanding Equity Awards at Fiscal Year End


The table below sets forth information regarding Navient equity awards that were outstanding as of December 31, 2015.

    OPTION AWARDS  STOCK AWARDS 

  NAME

 

 

GRANT
DATE(1)

 

  

NUMBEROF
SECURITIES
UNDERLYING
UNEXERCISED
OPTIONS
EXERCISABLE
(#)

 

  

NUMBEROF
SECURITIES
UNDERLYING
UNEXERCISED
OPTIONS
UNEXERCISABLE(2)
(#)

 

  

OPTION
EXERCISE
PRICE

($)

 

  

OPTION
EXPIRATION
DATE

 

  

NUMBER
OF
SHARES
OR UNITS
OF
STOCK
THAT
HAVE
NOT
VESTED
(3)

(#)

 

  

MARKET
VALUEOF
SHARESOR
UNITSOF
STOCK
THAT HAVE
NOT
VESTED(4)

($)

 

  

EQUITY
INCENTIVE
PLAN
AWARDS:
NUMBER OF
UNEARNED
SHARES,
UNITSOR
OTHER
RIGHTS
THAT
HAVE NOT
VESTED(5)

(#)

 

  

EQUITY
INCENTIVE
PLAN
AWARDS:
MARKETOR
PAYOUT
VALUEOF
UNEARNED
SHARES,
UNITS,OR
OTHER
RIGHTS
THAT HAVE
NOT
VESTED(4),(5)

($)

 

 

  Remondi

  1/8/2008   ��2,000,000    0    11.0960    1/8/2018    -    -    -    -    
  1/8/2009    1,000,000    0    6.5230    1/8/2019    -    -    -    -    
  1/27/2011    80,000    0    9.3771    1/27/2021    -    -    -    -    
  2/3/2012    173,210    0    10.2558    2/3/2017    -    -    -    -    
  2/7/2013    170,738    85,369    11.4873    2/7/2018    -    -    -    -    
  5/1/2014    169,820    339,641    17.0000    5/1/2019    -    -    -    -    
  2/18/2015    0    468,750    21.6500    2/18/2020    -    -    -    -    
  8/8/2013    -    -    -    -    7,291    83,481    -    -    
  2/4/2014    -    -    -    -    118,901    1,361,416    -    -    
  4/21/2014    -    -    -    -    96,167    1,101,112    -    -    
  2/18/2015    -    -    -    -    33,719    386,082    -    -    
  2/18/2015    -    -    -    -    -    -    42,149    482,606    

  Chivavibul

  1/27/2011    40,000    -    9.3771    1/27/2021    -    -    -    -    
  2/3/2012    37,636    -    10.2558    2/3/2017    -    -    -    -    
  2/7/2013    29,109    14,554    11.4873    2/7/2018    -    -    -    -    
  5/1/2014    36,390    72,780    17.0000    5/1/2019    -    -    -    -    
  2/18/2015    -    120,535    21.6500    2/18/2020    -    -    -    -    
  2/7/2013    -    -    -    -    5,471    62,642    -    -    
  2/4/2014    -    -    -    -    15,287    175,036    -    -    
  5/1/2014    -    -    -    -    8,375    95,893    -    -    
  2/18/2015    -    -    -    -    8,670    99,271    -    -    
  2/18/2015    -    -    -    -    -    -    10,838    124,095    

2019.


 OPTION AWARDS
STOCK AWARDS  
 
      
 

 
NAME
GRANT
DATE(1)
NUMBER OF
SECURITIES
UNDERLYING
UNEXERCISED
OPTIONS
EXERCISABLE
(#)
NUMBER OF
SECURITIES
UNDERLYING
UNEXERCISED
OPTIONS
UNEXERCISABLE(2)
(#)
OPTION
EXERCISE
PRICE
($)
OPTION
EXPIRATION
DATE
NUMBER
OF
SHARES
OR UNITS
OF
STOCK
THAT
HAVE
NOT
VESTED (3)
(#)
MARKET
VALUE OF
SHARES OR
UNITS OF
STOCK
THAT HAVE
NOT
VESTED(4)
($)
EQUITY
INCENTIVE
PLAN
AWARDS:
NUMBER OF
UNEARNED
SHARES,
UNITS OR
OTHER
RIGHTS
THAT
HAVE NOT
VESTED(5)
(#)
EQUITY
INCENTIVE
PLAN
AWARDS:
MARKET OR
PAYOUT
VALUE OF
UNEARNED
SHARES,
UNITS, OR
OTHER
RIGHTS
THAT HAVE
NOT
VESTED(4)
($)
 
           
Remondi1/27/201180,000-9.37711/27/2021---- 
 2/18/2015468,750-21.65002/18/2020---- 
 2/3/2016762,376-9.18002/3/2021---- 
 2/6/2017198,26599,13215.48002/6/2022---- 
 2/5/2018154,440308,88013.63002/5/2023---- 
 2/6/2017----28,660392,068-- 
 2/6/2017----163,0572,230,619   
 2/5/2018----41,518567,966-- 
 2/5/2018------162,5312,223,424 
 2/5/2019----175,9202,406,585-- 
 2/5/2019------275,3243,766,432 
Lown2/5/201846,33292,66413.63002/5/2023---- 
 3/27/2017----27,277373,149-- 
 2/5/2018----13,003177,881-- 
 2/5/2018------48,759667,023 
 2/5/2019----55,064753,275-- 
 2/5/2019------55,064753,275 
Kane1/27/201113,333-9.37711/27/2021---- 
 2/18/2015157,366-21.65002/18/2020---- 
 2/3/2016261,386-9.18002/3/2021---- 
 2/6/201771,87135,93515.48002/6/2022---- 
 2/5/201850,193100,38613.63002/5/2023---- 
 2/6/2017----10,846148,373-- 
 2/6/2017----59,107808,583   
 2/5/2018----14,086192,696-- 
 2/5/2018------52,821722,591 
 2/5/2019----45,887627,734-- 
 2/5/2019------45,887627,734 
Heleen2/18/201573,660-21.65002/18/2020---- 
 2/3/201679,868-9.18002/3/2021---- 
 2/6/201737,17518,58715.48002/6/2022---- 
 2/5/201828,95757,91513.63002/5/2023---- 
 2/6/2017----5,61076,744-- 
 2/6/2017----30,572418,224   
 2/5/2018----8,127111,177-- 
 2/5/2018------30,473416,870 
 2/5/2019----32,972451,056-- 
 2/5/2019------34,414470,783 


2020 Proxy Statement

LOGO

6168


    OPTION AWARDS  STOCK AWARDS 

  NAME

 

 

GRANT
DATE(1)

 

  

NUMBEROF
SECURITIES
UNDERLYING
UNEXERCISED
OPTIONS
EXERCISABLE
(#)

 

  

NUMBEROF
SECURITIES
UNDERLYING
UNEXERCISED
OPTIONS
UNEXERCISABLE(2)
(#)

 

  

OPTION
EXERCISE
PRICE

($)

 

  

OPTION
EXPIRATION
DATE

 

  

NUMBER
OF
SHARES
OR
UNITS
OF
STOCK
THAT
HAVE
NOT
VESTED
(3)

(#)

 

  

MARKET
VALUE
OF
SHARES
OR UNITS
OF
STOCK
THAT
HAVE
NOT
VESTED
(4)

($)

 

  

EQUITY
INCENTIVE
PLAN
AWARDS:
NUMBER OF
UNEARNED
SHARES,
UNITSOR
OTHER
RIGHTS
THAT
HAVE NOT
VESTED(5)

(#)

 

  

EQUITY
INCENTIVE
PLAN
AWARDS:
MARKETOR
PAYOUT
VALUEOF
UNEARNED
SHARES,
UNITS,OR
OTHER
RIGHTS
THAT HAVE
NOT
VESTED(4),(5)

($)

 

 

  Kane

  1/27/2011    13,333    -    9.3771    1/27/2021    -    -    -    -    
  2/3/2012    13,636    -    10.2558    2/3/2017    -    -    -    -    
  2/7/2013    36,386    18,193    11.4873    2/7/2018    -    -    -    -    
  5/1/2014    48,520    97,040    17.0000    5/1/2019    -    -    -    -    
  2/18/2015    -    157,366    21.6500    2/18/2020    -    -    -    -    
  2/7/2013    -    -    -    -    6,839    78,306    -    -    
  2/4/2014    -    -    -    -    18,685    213,943    -    -    
  5/1/2014    -    -    -    -    12,564    143,857    -    -    
  2/18/2015    -    -    -    -    11,319    129,602    -    -    
  2/18/2015    -    -    -    -    -    -    14,150    162,017    

  Hynes

  5/13/2008    100,000    -    13.9310    5/13/2018    -    -    -    -    
  1/28/2010    50,000    -    6.6127    1/28/2020    -    -    -    -    
  1/27/2011    40,000    -    9.3771    1/27/2021    -    -    -    -    
  2/7/2013    28,381    14,191    11.4873    2/7/2018    -    -    -    -    
  5/1/2014    29,112    58,224    17.0000    5/1/2019    -    -    -    -    
  2/18/2015    -    97,098    21.6500    2/18/2020    -    -    -    -    
  2/7/2013    -    -    -    -    5,335    61,085    -    -    
  2/4/2014    -    -    -    -    15,287    175,036    -    -    
  5/1/2014    -    -    -    -    4,188    47,952    -    -    
  2/18/2015    -    -    -    -    6,984    79,966    -    -    
  2/18/2015    -    -    -    -    -    -    8,730    99,958    

  Heleen

  6/10/2014    12,293    24,586    16.8000    6/10/2019    -    -    -    -    
  2/18/2015    -    73,660    21.6500    2/18/2020    -    -    -    -    
  6/10/2014    -    -    -    -    7,032    80,516    -    -    
  2/18/2015    -    -    -    -    5,297    60,650    -    -    
   2/18/2015    -    -    -    -    -    -    6,623    75,833    

  OPTION AWARDS
  STOCK AWARDS   
NAME
GRANT
DATE(1)
NUMBER OF
SECURITIES
UNDERLYING
UNEXERCISED
OPTIONS
EXERCISABLE
(#)
NUMBER OF
SECURITIES
UNDERLYING
UNEXERCISED
OPTIONS
UNEXERCISABLE(2)
(#)
OPTION
EXERCISE
PRICE
($)
OPTION
EXPIRATION
DATE
NUMBER
OF
SHARES
OR UNITS
OF
STOCK
THAT
HAVE
NOT
VESTED(3)
(#)
MARKET
VALUE OF
SHARES OR
UNITS OF
STOCK
THAT HAVE
NOT
VESTED(4)
($)
EQUITY
INCENTIVE
PLAN
AWARDS:
NUMBER OF
UNEARNED
SHARES,
UNITS OR
OTHER
RIGHTS
THAT
HAVE NOT
VESTED(5)
(#)
EQUITY
INCENTIVE
PLAN
AWARDS:
MARKET OR
PAYOUT
VALUE OF
UNEARNED
SHARES,
UNITS, OR
OTHER
RIGHTS
THAT HAVE
NOT
VESTED(4)
($)
 
           
Hauber1/27/20118,333 - 9.37711/27/2021---- 
 2/18/201546,666 - 21.65002/18/2020---- 
 2/3/2016138,613 - 9.18002/3/2021---- 
 2/6/201726,022 13,011 15.48002/6/2022---- 
 2/5/201819,305 38,610 13.63002/5/2023---- 
 2/6/2017- - --1,74523,871-- 
 2/6/2017- - --14,266195,158   
 2/5/2018- - --5,41874,118-- 
 2/5/2018- - ----20,315277,909 
 2/5/2019- - --22,943313,860-- 
 2/5/2019- - ----22,943313,860 


1)(1)

Navient was spun-off from the company now known as SLM Corporation (“SLM”) and became an independent public company effective April 30, 2014. PriorImmediately prior to the Spin-Off, each of our NEOs (other than Messrs. Lown and Heleen) was employed by the company previously known as SLM Corporation (“Former SLM”). Former SLM equity awards outstanding on April 30, 2014, were adjusted and converted into Navient awards and SLM awards. In general, the adjusted and converted equity awards are subject to substantially the same terms and conditions as the original Former SLM equity awards, including the original vesting schedule. The continuous service of each NEO with Former SLM (pre-Spin-Off) and Navient (post-Spin-Off) will behas been taken into account for vesting purposes. Additional details regarding the adjustment and conversion of Former SLM equity awards can be found in Navient’s Registration Statement filed on Form 10 with the SEC on April 10, 2014. This table reflects only Navient equity awards that were outstanding as of December 31, 2015.

2019.


2)(2)

Stock options granted in 20132017 vested in one-third increments on each of February 7, 2014,6, 2018, February 7, 2015,6, 2019, and February 7, 2016. Certain vesting price targets associated with stock options granted in 2013 were met prior to the April 30,

LOGO

62


2014 effective date of the Spin-Off, and are no longer applicable.6, 2020. Stock options granted in 2014 to Messrs. Remondi, Chivavibul, Kane and Hynes2018 have vested or will vest in one-third increments on each of May 1, 2015, May 1, 2016,February 5, 2019, February 5, 2020, and May 1, 2017. Stock optionsFebruary 5, 2021.


(3)Restricted stock units (“RSUs”) granted in 20142017 to NEOs other than Mr. Lown vested in one-third increments on February 6, 2018, February 6, 2019 and February 6, 2020. RSUs granted in 2017 to Mr. HeleenLown vested in one-third increments on March 27, 2018, March 27, 2019 and March 27, 2020. RSUs granted in 2018 have vested or will vest in one-third increments on each of June 10, 2015, June 10, 2016,February 5, 2019, February 5, 2020 and June 10, 2017. Stock optionsFebruary 5, 2021. RSUs granted in 20152019 have vested or will vest in one-third increments on each of February 18, 2016,5, 2020, February 18, 2017,5, 2021 and February 18, 2018.

5, 2022.


PSUs granted in 2017 vest after a three-year performance period (2017-19), with the potential payout ranging from 0% to 150% of the target number of units. Based on the Company’s actual performance during the three-year performance period relative to pre-established performance goals, these PSUs vested at 109% of the target number of units and were settled in shares of the Company’s common stock on March 2, 2020. These 2017 PSUs are shown above as outstanding on December 31, 2019 based on the final vested amount (i.e., 109% of the target number of units). See “2017-19 Performance Stock Units” in the Compensation Discussion and Analysis above for additional details regarding these PSUs.

Amounts include all accrued and unvested whole share dividend equivalent units (“DEUs”) that vest only to the extent and at the same time the underlying award on which they are issued vest.

3)(4)

Restricted stock units (“RSUs”) granted in 2013 to Messrs. Chivavibul, Kane and Hynes vested and were converted into shares of common stock in one-third increments on each of February 7, 2014, February 7, 2015 and February 7, 2016. RSUs granted in August 2014 to Mr. Remondi have vested or will vest and be converted into shares of common stock in one-third increments on each of August 8, 2014, August 8, 2015, and August 8, 2016. RSUs granted in 2014 to Messrs. Remondi, Chivavibul, Kane and Hynes have vested or will vest and be converted into shares of common stock in one-third increments on each of February 4, 2015, February 4, 2016 and February 4, 2017. RSUs granted in 2014 to Mr. Heleen have vested or will vest and be converted into shares of common stock in one-third increments on each of June 10, 2015, June 10, 2016 and June 10, 2017. RSUs granted in 2015 have vested or will vest and be converted into shares of common stock in one-third increments on each of February 18, 2016, February 18, 2017, and February 18, 2018.

RSUs granted to Mr. Remondi on April 21, 2014 relate to performance stock units granted by Former SLM in 2013. Each PSU was subject to performance-based vesting over a three-year performance period that spanned the Spin-Off effective date. In anticipation of the Spin-Off, Former SLM settled each of these outstanding PSUs before the end of the applicable three-year performance period. These settlement RSUs were granted on April 21, 2014, and subsequently were converted into a “basket” of adjusted SLM and new Navient equity awards. The RSUs associated with the 2013 PSUs vested and were converted into shares of common stock on the second business day after Navient filed its Annual Report on Form 10-K for the fiscal year 2015.

Amounts include all accrued and unvested whole share dividend equivalent units (“DEUs”) that vest only to the extent and at the same time that the underlying award on which they are issued vest.

4)

Market value of shares or units is calculated based on the closing market price of $11.45$13.68 for Navient common stockCommon Stock on December 31, 2015.

2019.


5)(5)

Performance stock units (“PSUs”)PSUs granted in 20152018 will vest after a three-year performance period (2015-2017)(2018-2020), with the potential payout ranging from 0% to 130%150% of the target awardnumber of units based on a combination of (i) aggregate cash flows net of secured borrowings from all student loans (including private credit finance loans) over the Company’s “cumulative core net income” for such performance period combined with an additional vesting modifier basedperiod; (ii) cumulative revenue derived from business processing products and services over the performance period; and (iii) the attainment of certain strategic objectives intended to highlight a limited number of critical, non-formulaic goals that management is focusing on “strategic growth cumulative core net income” that can increase or decreaseover the payout by an additional 20%. Overall payout as a percentage of target cannot exceed 156% of the target award.three-year period. Assuming the Company meets or exceeds these performance levels, the PSUs will vest on the second business day after the Company files with the SEC its annual report on Form 10-K for the fiscal year 2017 with the SEC,2020, and in no event later than March 15, 2018.2021. Amounts include all accrued and unvested whole share DEUs that vest only to the extent and at the same time that the underlying award on which they are issued vest. The number of units and payout value reported is based on achieving thresholdtarget performance goals. Due to the impact of 2015 performance on these PSUs, it is uncertain to what extent they will vest, if at all. See “Long-term Incentive Program” in the Compensation Discussion and Analysis above for additional details regarding the performance metrics associated with these PSUs.


PSUs granted in 2019 will vest after a three-year performance period (2019-21), with the potential payout ranging from 0% to 150% of the target number of units based on a combination of (i) aggregate cash flows net of secured borrowings from all student loans (including private credit finance loans) over the performance period; and (ii) annual “Core Earnings” Return on Equity for each year in the performance period. “Core Earnings” Return on Equity is a non-GAAP financial measure that does not represent a comprehensive basis of accounting. “Core Earnings” Return on Equity is a

2020 Proxy Statement69

percentage equal to the Company’s “core earnings” net income for each of fiscal years 2019, 2020 and 2021, divided by average stockholder’s equity for each such year (determined using the average balance of stockholder’s equity on a “core earnings” basis for each quarter in a given year), using yearly “core earnings” net income as shown in the segment reporting footnote in the Company’s audited financial statements as published in the Company’s annual report on Form 10-K, excluding the impact of any regulatory and restructuring costs. Assuming the Company meets or exceeds these performance levels, the PSUs will vest on the second business day after the Company files with the SEC its annual report on Form 10-K for the fiscal year 2021, and in no event later than March 15, 2022. Amounts include all accrued and unvested whole share DEUs that vest only to the extent and at the same time that the underlying award on which they are issued vest. The number of units and payout value reported is based on achieving target performance goals. See “2019 Long-term Incentive Program” in the Compensation Discussion and Analysis above for additional details regarding the performance metrics associated with these PSUs.

Option Exercises and Stock Vested

    Option Awards (1)   Stock Awards (1) 
  NAME  

NUMBER OF SHARES
ACQUIRED
ON  EXERCISE

(#)

   

VALUE REALIZED
ON EXERCISE

($)

   

NUMBER OF SHARES
ACQUIRED ON
VESTING(2)

(#)

   

VALUE REALIZED ON
VESTING(3)

($)

 

  Remondi

   0     0     166,124     3,353,399  

  Chivavibul

   0     0     23,624     493,402  

  Kane

   0     0     29,193     608,310  

  Hynes

   0     0     14,465     303,007  

  Heleen

   0     0     3,382     65,610  



 Option AwardsStock Awards
NAME
NUMBER OF SHARES
ACQUIRED
ON EXERCISE (1)
(#)
VALUE REALIZED
ON EXERCISE (2)
($)
NUMBER OF SHARES
ACQUIRED ON
VESTING (3)
(#)
VALUE REALIZED ON
VESTING (4)
($)
Remondi1,000,000 2,677,000 406,284 4,901,690 
Lown0 0 32,517 375,153 
Kane0 0 137,580 1,654,769 
Heleen0 0 65,902 794,361 
Hauber0 0 34,734 418,815 

1)(1)

Navient was spun-off fromMr. Remondi exercised 1,000,000 net-settled stock options on January 3, 2019, with a strike price of $6.5230 and a market price of $9.20, receiving 171,422 net shares. These options were set to expire on January 8, 2019.


(2)The value realized upon exercise is the company now known as SLM Corporation (“SLM”) and became an independent public company effective April 30, 2014. Prior to the Spin-Off, eachnumber of our NEOs was employednet-settled stock options exercised multiplied by the company previously known as SLM Corporation (“Former SLM”),difference between the market price of Navient Common Stock at exercise and each NEO held equity awards granted by that companythe strike price on the effective date of

net-settled options.


(3)

LOGO

63


the Spin-Off. Former SLM equity awards outstanding on April 30, 2014 were adjusted and converted into SLM and/or Navient stock awards in connection with the Spin-Off, which is described in greater detail in the table of “Outstanding Equity Awards at Fiscal Year-End” above, as well as in Navient’s Registration Statement on Form 10 filed with the SEC on April 10, 2014. This table reflects only Navient stock options and stock awards.

2)

Represents shares acquired upon the vesting of restricted stock units (“RSUs”), the associated dividend equivalent units (“DEUs”) and any fractional share settlement.


3)(4)

The value realized on vesting is the number of shares vested multiplied by the closing market price of Navient common stockCommon Stock on the vesting date.



Pension Benefits


The Company has no tax-qualified pension plans and no non-qualified supplemental pension plans.



Non-Qualified Deferred Compensation


Under the Navient Corporation Deferred Compensation Plan (the “Deferred Compensation Plan”), eligible employees, including our NEOs, may elect to defer up to 80 percent of their annual cash-based compensation. Each year, an employee who has completed one year of service generally is eligibleThe Company amended the Deferred Compensation Plan in 2018 to receive aeliminate Company contribution in an amount equal to the greater of: (i) five percent (5%) of the participant’s annual “eligible compensation,” or (ii) five percent (5%) of the participant’s annual deferral amount; provided, however, that the Company contribution for a given year will not exceed the participant’s annual deferral amount. For this purpose, “eligible compensation” is the employee’s annual cash-based compensation in excess of the annual compensation limit applicable to tax-qualified retirement plans, up to a maximum of $500,000.

contributions effective January 1, 2019.

All participant deferrals and Company contributions are credited to bookkeeping accounts. Amounts in each participant’s account are indexed to one or more investment alternatives chosen by the participant from a range of market-based alternatives. The Deferred Compensation Plan does not pay above-market or preferential earnings. Participants elect the time and form of payment of their accounts. Accounts generally are paid no sooner than the first day of the seventh month following the participant’s termination of employment, although certain in-service distributions are permitted. Immediate distributions upon the death or disability of the participant also are permitted. Accounts generally may be distributed either in a single lump sum or in up to ten (10) annual installments.


2020 Proxy Statement70

The following table provides  information regarding contributions  and earnings  under  the Deferred Compensation Plan  in 2015,2019, as well as year-end account balances, for each of our NEOs.

Name  Executive
Contributions in
2015
($)
   

Registrant
Contributions

in 2015(1)
($)

   

Aggregate
Earnings

in 2015

($)

   

Aggregate
Withdrawals/Distributions

in 2015
($)

   Aggregate Balance
at 12/31/15
($)
 

Remondi

   25,000     25,000     36,993     0     688,472  

Chivavibul

   18,355     19,827     0     0     222,571  

Kane

   22,802     25,000     0     0     171,262  

Hynes

   0     0     0     0     189,889  

Heleen

   0     0     0     0     0  


 
EXECUTIVE
CONTRIBUTIONS IN
2019 (1)
REGISTRANT
CONTRIBUTIONS IN
2019 (2)
AGGREGATE
EARNINGS IN 2019
AGGREGATE
WITHDRAWALS /
DISTRIBUTIONS IN
2019
AGGREGATE
BALANCE AT
12/31/2019 (3)
NAME($)($)($)($)($)
Remondi0 0 295,793 0 1,277,674 
Lown0 0 12,349 0 60,804 
Kane57,500 0 90,224 0 501,970 
Heleen0 0 0 0 0 
Hauber0 0 60,247 0 257,937 

1)(1)

Registrant Contributions listed hereExecutive contributions are included underwithheld from the heading “Employer Contributions to Defined Contribution Plans”executive’s salary and/or non-equity incentive compensation for the relevant fiscal year and are reflected in Footnote 7 tothe relevant column in the Summary Compensation Table.

Table for that year.


(2)

LOGO

64The Company amended the Deferred Compensation Plan in 2018 to eliminate Company contributions effective January 1, 2019.



(3)The aggregate balance at fiscal year-end reflects current and prior fiscal year executive and registrant contributions previously reported in the Summary Compensation Table for those years for executives who were named executive officers in those years.



Arrangements with Named Executive Officers


Navient has not entered into an employment agreement with any of its NEOs. However, our NEOs participate in the company’sCompany’s severance plans for senior officers, and each of our NEOs is entitled to certain severance payments pursuant to the terms and conditions of those plans, which are described below.


Executive Severance Plan

Under Navient’s Executive Severance Plan for Senior Officers, eligible officers will receive a lump sum cash payment equal to (i) a multiple of base salary and an average annual incentive award (determined over the last 24 months), plus (ii) pro-ratedpro- rated target annual incentive award for the year of termination, upon the following events: (a) resignation from employment for good reason (as defined in the plan); (b) the Company’s decision to terminate an eligible officer’s employment for any reason other than for cause (as defined in the plan), death or disability; or (c) upon mutual agreement of the Company and the eligible officer. The multiplier for each eligible officer position is as follows: CEO-2;CEO-2x; Executive Vice President-1.President-1x. Each of our NEOs other than Mr. Remondi holds the title of Executive Vice President. Under the plan, in no event will a severance payment exceed a multiple of three times an officer’s base salary and annual incentive award.

In addition to the cash severance payment, eligible officers will receive subsidized medical benefits and outplacement services for 18 months (24 months for the CEO). Treatment of outstanding equity awards upon severance is governed by the terms of the applicable equity award agreement and not the severance plan.


Change in Control Severance Plan

Under Navient’s Change in Control Severance Plan for Senior Officers, if a termination of employment for reasons defined in the plan occurs within 24 months following a change in control of the Company, the participant is entitled to receive a lump sum cash payment equal to two times the sum of his or her base salary and average annual incentive award (based on the prior two years). A participant will also be entitled to receive a pro-rated portion of his or her target annual incentive award for the year in which the termination occurs, as well as continuation of medical benefits for a two-year period. Treatment of outstanding equity awards upon a change in control is governed by the terms of the applicable equity award agreement and not the severance plan. Under the plan,equity award agreements, outstanding equity awards become vested and non-forfeitable in connection with a change in control only if (i) the participant’s employment is terminated, or (ii) the acquiring or surviving entity does not assume the equity awards. The plan does not allow for tax gross-ups.


2020 Proxy Statement71

Potential Payments upon Termination or Change in Control


The tables below reflect the amount of compensation that would have been payable to each of our NEOs who were employed as executive officers of Navient on December 31, 2015,2019, under various scenarios including if such individual’s employment had terminated and/or a change in control had occurred on December 31, 2015,2019, given the individual’s compensation and service levels as of December 31, 2015,2019, and based on Navient’s closing stock price of $13.68 per share on thatDecember 31, 2019, the last trading date of $11.45 per share.the year. The amounts disclosed in the tables below are in addition to:
(i) compensation and benefits available prior to the occurrence of a termination of employment, such as vested stock options, and (ii) compensation and benefits available generally to all employees, such as distributions under Navient’s defined contribution retirement program, disability plans and accrued vacation pay.

The following severance arrangements were effective for our NEOs who were employed as executive officers of Navient on December 31, 2015:2019: (i) the Navient Corporation Executive Severance Plan for Senior Officers, (ii) the Navient Corporation Change in Control Severance Plan for Senior Officers, as amended and restated, and (iii) the Navient Corporation 2014 Omnibus Incentive Plan.

LOGO

65


Plan, as amended and restated.


Change in Control Without Termination

Name
Equity
Vesting(1)
($)
Equity
Vesting(1)
Cash
Severance
($)
Cash
Severance
($)
Medical
Insurance /
Outplacement
($)
Total
($)

Remondi

-----

Chivavibul

Lown-----

Kane

-----

Hynes

Heleen-----

Heleen

Hauber-----


1)(1)

Under the Change in Control Severance Plan for Senior Officers,equity award agreements, outstanding equity awards become vested and non-forfeitable in connection with a change in control only if (i) the participant’s employment is terminated, or (ii) the acquiring or surviving entity does not assume the equity awards. For purposes of this table, we have assumed that neither of these conditions is satisfied.


Change in Control and (i) Termination without Cause, or (ii) Termination for Good Reason

Name  Equity
Vesting(2)
($)
   Cash
Severance
($)
   Medical
Insurance /
Outplacement(3)
($)
   Total
($)
 

Remondi

   3,897,305     5,850,500     21,749     9,769,554  

Chivavibul

   681,034     2,138,245     19,409     2,838,688  

Kane

   889,745     2,551,950     24,609     3,466,304  

Hynes

   563,969     2,004,481     24,609     2,593,059  

Heleen

   292,833     1,997,750     21,415     2,311,998  


Name
Equity
Vesting(2)
($)
Cash
Severance
($)
Medical
Insurance /
Outplacement(3)
($)
Total
($)
Remondi8,607,605 7,181,000 26,374 15,814,979 
Lown2,019,081 2,872,400 26,374 4,917,855 
Kane2,457,556 3,121,100 14,797 5,593,453 
Heleen1,503,920 2,764,685 26,374 4,294,979 
Hauber904,810 2,339,550 26,505 3,270,865 

(2)2)

For stock and stock unit awards, the amounts shown reflect the closing market price of Navient common stockCommon Stock on December 31, 20152019 ($11.45)13.68). For stock options where the December 31, 20152019 closing market price of Navient common stockCommon Stock was higher than the option exercise price, the amounts reflect the intrinsic value of the options as if they had been exercised on December 31, 2015.

2019. PSUs granted in 2017 vested at 109% of the target number of units based on Company Performance over a three-year performance period (2017-19) and were settled on March 2, 2020. See “2017-19 Performance Stock Units” in the Compensation Discussion and Analysis above for additional details. These 2017 PSUs are valued based on the number of PSUs actually earned for the three-year performance period ending on December 31, 2019.


(3)3)

Includes Navient’s estimated portion of the cost of health care benefits for 24 months.


2020 Proxy Statement72

Termination without Cause or Termination for Good Reason

Name  Equity
Vesting(4)
($)
   Cash
Severance
($)
   Medical
Insurance /
Outplacement(5)
($)
   Total
($)
 

Remondi

   -     5,850,500     36,749     5,887,249  

Chivavibul

   -     1,354,122     29,557     1,383,679  

Kane

   -     1,613,475     33,457     1,646,932  

Hynes

   -     1,279,740     33,457     1,313,197  

Heleen

   -     1,276,375     31,061     1,307,436  


Name
Equity
Vesting
(5)
($)
Cash
Severance
($)
Medical
Insurance /
Outplacement(6)
($)
Total
($)
 
Remondi-7,181,00041,3747,222,374 
Lown-1,736,20034,7801,770,980 
Kane-1,905,55026,0971,931,647 
Heleen-1,671,09234,7801,705,872 
Hauber-1,432,27534,8791,467,154 

4)(5)

By their terms, in the event of a termination without cause or a termination for good reason, outstanding Navient equity awards generally continue to vest pursuant to the vesting schedule set forth in each applicable award agreement as if the NEO remains employed by Navient through the pre-establishedpre- established vesting date.


5)(6)

As President and Chief Executive Officer of Navient, Mr. Remondi is entitled to Navient’s estimated portion of the cost of health care benefits for a period of 24 months plus $15,000 of outplacement services. Amounts for Messrs. Chivavibul,Lown, Kane, Hynes,Heleen, and HeleenHauber include Navient’s estimated portion of the cost of health care benefits for 18 months, plus $15,000 of outplacement services.

LOGO

66



Termination for Cause

Name
 Equity
Vesting(7)
($)
Equity
Vesting(6)
 Cash
Severance
($)
Cash
Severance
($)
Medical
Insurance /
Outplacement
($)
Total
($)

Remondi

----
Lown----

Chivavibul

Kane----
Heleen----

Kane

Hauber-----

Hynes

----

Heleen

----


6)(7)

Vested and unvested equity awards are forfeited upon Termination for Cause (as defined in the Navient Corporation 2014 Omnibus Incentive Plan)Plan, as amended and restated).


Termination upon Retirement

Name
Equity
Vesting(8)
($)
Equity
Vesting(7)
Cash
Severance
($)
Cash
Severance
($)
Medical
Insurance /
Outplacement
($)
Total
($)

Remondi

----
Lown----

Chivavibul

Kane----
Heleen----

Kane

Hauber-----

Hynes

----

Heleen

----


7)(8)

As of December 31, 2015, Messrs.Mr. Remondi and Chivavibul wereis eligible for retirement vesting of his outstanding equity awards pursuant to their terms and the Company’s retirement policy. Similarly, Mr. Heleen is eligible for retirement vesting of a portion of his outstanding equity awards. Outstanding equity awards generally continue to vest pursuant to the vesting schedule set forth in each applicable award agreement as if the NEO remains employed by Navient through the pre-establishedpre- established vesting date, provided that the NEO satisfies certain age and/or service conditions set forth in each company’sthe Company’s retirement policy. For equity awards originally granted by Former SLM prior to 2013, the award recipient must be age 60 or older upon retirement, or the award recipient must have attained a combination of age and years of service totaling at least 70 years, to be eligible for retirement vesting. For equity awards originally granted by Former SLM in 2013 or 2014, and for all Navient equity awards, the award recipient must be age 65 or older upon retirement, or the award recipient must have attained a combination of age and years of service totaling at least 75 years, to be eligible for retirement vesting. Service with both Former SLM and Navient is counted for these purposes.


2020 Proxy Statement73

Termination by Death or Disability

Name  Equity
Vesting(8)
($)
   Cash
Severance
($)
   Medical
Insurance /
Outplacement
($)
   Total
($)
 

Remondi

   3,897,305     -     -     3,897,305  

Chivavibul

   681,034     -     -     681,034  

Kane

   889,745     -     -     889,745  

Hynes

   563,969     -     -     563,969  

Heleen

   292,833     -     -     292,833  

Name
Equity
Vesting(9)
($)
Cash
Severance
($)
Medical
Insurance /
Outplacement
($)
Total
($)
 
Remondi8,607,605 --8,607,605 
Lown2,019,081 --2,019,081 
Kane2,457,556 --2,457,556 
Heleen1,503,920 --1,503,920 
Hauber904,810 --904,810 

8)(9)

The vesting of all outstanding equity awards will accelerate upon termination of employment due to death or disability. For stock and stock unit awards, the amounts shown reflect the closing market price of Navient common stockCommon Stock on December 31, 20152019 ($11.45)13.68). For stock options where the December 31, 20152019, closing market price of Navient common stockCommon Stock was higher than the option exercise price, the amounts reflect the intrinsic value of the options as if they had been exercised on December 31, 2015.

2019. PSUs granted in 2019 vested at 109% of the target number of units based on Company Performance over a three-year performance period (2017-19) and were settled on March 2, 2020. See “2017-19 Performance Stock Units” in the Compensation Discussion and Analysis above for additional details. These 2017 PSUs are valued based on the number of PSUs actually earned for the three-year performance period ending on December 31, 2019.

LOGO

67




Actual Payments uponUpon Termination


Each of our NEOs remained employed by Navient as an executive officer on December 31, 2015.

LOGO

68

2019.



CEO Pay Ratio

Proposal 4 — Shareholder Proposal: Disclosure of Lobbying Activities and Expenses

The following shareholder proposal has been submitted

Pursuant to the Company for action atDodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), the meeting bySEC adopted a rule requiring Navient to disclose annually: (i) the AFL-CIO on behalfannual total compensation of the AFL-CIO Reserve Fund, 815 Sixteenth Street, N.W.median employee identified by Navient (as described below), Washington, D.C. 20006,(ii) the annual total compensation of Navient’s principal or chief executive officer (“CEO”), and (iii) the estimated ratio of these two amounts.
To identify our median employee, we reviewed the annual compensation of all full-time, part-time, seasonal and temporary employees of Navient and its affiliated companies as of December 31, 2019. As permitted under SEC rules, we treated an employee’s 2019 “annual compensation” for this purpose as equal to the sum of his or her gross income, as reported on payroll records, plus all employer contributions to Navient’s qualified retirement plan made on the employee’s behalf. In identifying the median employee, we excluded the CEO. As of December 31, 2019, Navient and its affiliated companies had approximately 5,800 employees, all of whom reside in the United States or a beneficial owner of 215 sharesU.S. territory.

Navient’s CEO is Mr. Remondi. His annual total compensation for 2019 was $7,793,321, as reflected in the Summary Compensation Table. The 2019 annual total compensation of the Company’s common stock. The affirmative votemedian employee identified by Navient, calculated in accordance with SEC rules regarding the Summary Compensation Table, was $46,126. Accordingly, Navient’s estimated 2019 pay ratio was 1 to 168.

SEC rules for identifying the median employee and calculating the pay ratio based on that employee’s annual total compensation allow companies to adopt a variety of methodologies, to apply certain exclusions, and to make reasonable estimates and assumptions that reflect their employee populations and compensation practices. As a majorityresult, the pay ratio reported by other companies may not be comparable to the Navient pay ratio reported above, as other companies have different employee populations and compensation practices and may utilize different methodologies, exclusions, estimates and assumptions in calculating their own pay ratios. In addition, the median employee’s annual total compensation is unique to that individual and therefore is not an indicator of the shares voted at the meeting is required for approvalannual total compensation of the shareholder proposal. The textany other individual or group of the proposal follows:

Whereas, we believe in full disclosure of our company’s direct and indirect lobbying activities and expenditures to assess whether our company’s lobbying is consistent with Navient Corporation’s (“Navient”) expressed goals and in the best interests of shareholders.

Resolved, the shareowners of Navient request the preparation of a report, updated annually, disclosing:

employees.

1.2020 Proxy Statement

Company policy and procedures governing lobbying, both direct and indirect, and grassroots lobbying communications;

74

2.

Payments by Navient used for (a) direct or indirect lobbying or (b) grassroots lobbying communications, in each case including the amount of the payment and the recipient;

3.

Navient’s membership in and payments to any tax-exempt organization that writes and endorses model legislation;

4.

Description of management’s and the Board’s decision making process and oversight for making payments described in sections 2 and 3 above.

For purposes of this proposal, a “grassroots lobbying communication” is a communication directed to the general public that (a) refers to specific legislation or regulation, (b) reflects a view on the legislation or regulation and (c) encourages the recipient of the communication to take action with respect to the legislation or regulation. “Indirect lobbying” is lobbying engaged in by a trade association or other organization of which Navient is a member. Both “direct and indirect lobbying” and ‘grassroots lobbying communications’ include efforts at the local, state and federal levels. The report shall be presented to the Audit Committee or other relevant oversight committees and posted on the company’s website.

Shareholder Supporting Statement

As shareholders, we encourage transparency and accountability in Navient’s use of corporate funds to influence legislation and regulation. Navient subsidiary Navient Solutions spent $2 million in 2015 and $1.4 million in 2014 on federal lobbying, according to the Center for Responsive Politics website http://www.opensecrets.org/.

These figures do not include lobbying expenditures to influence legislation in states, where disclosure requirements are uneven or absent. Nor does Navient disclose its memberships in, or payments to, trade associations, or the portions of such amounts used for lobbying. Finally, Navient has not disclosed if it has membership in or contributions to tax-exempt organizations that write and endorse model legislation, such as the American Legislative Exchange Council.

Transparent reporting of all lobbying activity will reveal whether company assets are being used for objectives contrary to Navient’s long-term interests. For these reasons, the AFL-CIO urges you to vote FOR this proposal.

LOGO

69


Board’s Statement in Opposition to Shareholder Proposal

As the nation’s largest loan management, servicing and asset recovery company, Navient is committed to supporting the development of sound public policy as it relates to its businesses. That’s why Navient actively engages in the democratic process and plays an important role in forming policy to support the success of our customers, employees and shareholders. We are committed to fulfilling our role as an active corporate citizen with integrity and transparency.

Because Navient participates in a highly-regulated industry, our operations are significantly impacted by the actions of elected officials at the local, state and national levels. The current political climate makes it essential that the Company actively participate in the electoral and legislative processes in order to protect your interests as shareholders. To this end, we regularly share our expertise, express our views and provide public officials with factual briefings to inform their decisions. We monitor legislative activities, analyze trends and advance ideas to benefit our constituencies.

Management discussed increasing the Company’s disclosures with respect to these matters in July of 2015 and again discussed potential revisions to the disclosures with the Nominations and Governance Committee in December 2015. The Board believes that the Company’s current policies, practices and disclosures with regard to political activities and expenditures, together with extensive federal and state reporting requirements, appropriately balance the Company’s interests in political participation with the public interest in disclosure. The Board recognizes the important role it plays in overseeing political activities and expenditures and looks to its Nominations and Governance Committee to provide insight into the Company’s political contribution and lobbying policies, practices, and activities.

The AFL-CIO, on behalf of the AFL-CIO Reserve Fund (“Fund”), a beneficial owner of 215 shares of Navient stock, submitted this proposal in December of 2015. Since that time, Navient has engaged in several discussions with the Fund in an effort to be responsive to the proposal. These discussions, combined with the Company’s ongoing efforts, culminated in the Company’s preparation of its statement on Transparency in Policy Engagement and Political Participation which can be found on the Corporate Governance page of our Investor Relations website athttp://www.navient.com/about/investors/corp_governance. Navient is voluntarily providing the statement in addition to its Political Contribution Policy Statement, which can also be found at the same location. The Board believes that these disclosures substantially implement the proposal by providing almost all of the information requested, with the exception of specific payment amounts related to direct and indirect lobbying and as noted below with respect to trade association information. That information is publically available from other sources, including our latest public disclosures under U.S. Senate Lobbying Disclosure Act which are available athttp://soprweb.senate.gov/index.cfm?event=selectfields. Information contained or referenced on the foregoing websites is not incorporated by reference into and does not form a part of this proxy statement. Further, references to the URLs for these websites are intended to be inactive textual references only.

The statement onTransparency in Policy Engagement and Political Participation, which we intend to update annually, also includes a list of U.S. trade associations to which Navient paid annual dues of $1,000 or more in 2015. With regard to these memberships, it is important to recognize that trade associations operate on an independent basis, and Navient may not agree with nor is it consulted about the positions taken by those organizations on all issues. The Company joins trade associations and similar organizations to further our business interests, educate our employees and enhance our ability to serve our customers. We believe that there is no way for us to track the extent to which any political expenditures by such organizations might be proportionately attributable to our membership dues, and any effort to do so would require resources that could otherwise be spent on business needs. For these reasons, the amount of dues or membership fees paid to these organizations may misrepresent Navient’s position and advocacy on certain legislative issues.

LOGO

70


In sum, we believe the readily available information about Navient’s public policy advocacy activities provides a level of information and accountability consistent with legal requirements as well as prevailing practices among other leading companies in our industry, and substantially implements the goals of the shareholder proposal. We believe that the additional disclosures requested by the proposal are not necessary and would not be beneficial to our shareholders.

The Board of Directors unanimously recommends a vote “AGAINST” this proposal for the reasons discussed above. Proxies solicited by the Board of Directors will be voted “AGAINST” this proposal unless a shareholder indicates otherwise in the proxy.

LOGO

71


Other Matters

Certain Relationships and Related Transactions


Navient hasmaintains a written policy regarding review and approval of transactions with related persons transactions.parties. Transactions covered by the policy include any transaction involving Navient and an amount in excess of $120,000 in any year in which any director, nominee, executive officer, greater-than-five percent beneficial owner of the Company, or any of their respective immediate family members, has or had a direct or indirect material interest, other than as a director or less-than-ten percent owner of an entity involved in the transaction (a “Related PersonsParty Transaction”). Certain loans made in the ordinary course of Navient’s business to executive officers, directors and their family members are considered Related PersonsParty Transactions and may be required to be disclosed in the proxy statement but are pre-approved under the policy if they meet specified requirements. As of the date of this proxy statement, no such loans are outstanding.

Under

From the policy,beginning of 2019 until the Corporate Secretarypresent, there have been no (and there are no currently proposed) transactions involving an amount in excess of $120,000 in which Navient was (or is to be) a participant and any executive officer, director, five percent beneficial owner of our Common Stock or member of the immediate family of any of the foregoing persons had (or will notifyhave) a direct or indirect material interest, except the Chaircompensation arrangements described in this proxy statement for our named executive officers and directors and the following transaction:
On January 27, 2020, the Board of Directors, upon the recommendation of the Audit Committee, approved the repurchase of any proposed Related Persons Transaction, and the Chair of the Audit Committee will determine if approval under the policy is required. If such approval is required, the Audit Committee will then review the proposed Related Persons Transaction and make a recommendation to the Board of Directors regarding whether to approve the transaction. In considering a transaction, the Audit Committee takes into account whether a transaction would be on terms no less favorable to an unaffiliated third party under the same or similar circumstances.

On April 30, 2014 (the “Distribution Date”), the separation of Navient from SLM Corporation (the “Spin-Off”) was completed. The separation was effected through the distribution by then SLM Corporation (“SLM”), on a one-to-one basis, of all of the20,346,464 shares of our common stock from certain subsidiaries and affiliates of Navient (the “Distribution”) to the holdersCanyon Capital Advisors LLC and certain of shares of SLM common stock as of the close of business on April 22, 2014, the record date for the Distribution. As a result of the Distribution, Navient became an independent, publicly-traded company.

To implement the separation and distribution of Navient, an internal corporate reorganization of SLM was effected, pursuant to which, on April 29, 2014, New BLC Corporation (“SLM BankCo”) replaced SLM (“Existing SLM”) as the parent holding company pursuant to a holding company merger (the “Merger”). Immediately following the effective time of the Merger, SLM BankCo changed its name to “SLM Corporation.” The resulting new SLM Corporation is referred to in this proxy statement as “SLM.”

In connection with the Spin-Off, SLM acquired all of the issued and outstanding shares of a new class of preferred stock (the “Special Preferred”) issued by Navient Solutions, Inc. (“NSI”). NSI is the principal operating subsidiary of Navient that provides servicing and collections activities using servicing platforms and customer data repositories that are accessible by SLMsubsidiaries for an up to 24-month transition period pursuant to a transition services agreement discussed below. This 24-month transition period is set to expire in 2016. The Special Preferred represent 20 percentaggregate purchase price of the total voting power$300,517,273.28 and per-share purchase price of all of the issued and outstanding shares of capital stock of NSI, and entitles SLM to nominate and elect one of the five directors to the NSI Board, who is the Chairman of the Board of NSI. To ensure a timely separation and migration of the customer data and information technology functions between NSI and SLM during the 24-month transition period, the Special Preferred includes certain approval rights in favor of SLM. Additional information regarding the Special Preferred can be found in Navient’s Registration Statement filed on Form 10 with the SEC on April 10, 2014.

LOGO

72


The relationships and transactions between Navient and SLM described below are reportable because of the Special Preferred rights described above. None of our directors or executive officers has any reportable interest in such relationships and transactions.

Separation and Distribution Agreement

On April 28, 2014, Navient entered into a Separation and Distribution Agreement with Existing SLM and SLM. The following description of the Separation and Distribution Agreement is qualified in its entirety by reference to the full text of that Agreement, which is attached as Exhibit 2.2 to Navient’s Current Report on Form 8-K filed on May 2, 2014 and incorporated by reference herein.

The Separation and Distribution Agreement provides for the internal corporate reorganization by which the assets and liabilities related to (i) the consumer banking business, including Sallie Mae Bank, the student education loans it then held, a then-new private education loan servicing company and the Upromise Rewards business, were distributed to and retained by SLM and (ii) the loan management, servicing and asset recovery businesses now operated by Navient were contributed to Navient. Following the internal corporate reorganization, and pursuant to the Separation and Distribution Agreement, SLM effected the Distribution, pursuant to which all of the issued and outstanding shares of common stock of Navient were distributed as of 4:00 p.m., Eastern Time, on the Distribution Date, on a one-to-one basis, to the holders of shares of SLM’s common stock as of the close of business on April 22, 2014, the record date for the Distribution. The Separation and Distribution Agreement also provides for, among other things:

$14.77.

the settlement of accounts between Navient and SLM;


the obligation of each party to indemnify the other against liabilities retained or assumed by that party pursuant to the Separation and the Distribution Agreement and in connection with claims of third parties;

the allocation among the parties of rights and obligations under insurance policies;

the agreement of Navient and SLM (i) not to engage in certain competitive business activities for a period of five years, (ii) as to the effect of the non-competition provisions on post-Distribution mergers and acquisition activities of the parties and (iii) regarding “first look” opportunities;

the creation of a governance structure, including a separation oversight committee, by which matters related to the separation and other transactions contemplated by the Separation and Distribution Agreement will be monitored and managed; and

the confidentiality obligations of the parties.


Ancillary Agreements

Navient and SLM entered into several agreements ancillary to the Separation and Distribution Agreement, including the following agreements:

Transition Services Agreement, dated April 28, 2014, between Navient and SLM; and

Tax Sharing Agreement, dated April 28, 2014, between Navient and SLM.

Set forth below is a summary of each of these agreements. Each summary is qualified in its entirety by reference to the full text of the agreement being summarized, which are attached as Exhibits 10.1, 10.2 and 10.3, respectively, to Navient’s Current Report on Form 8-K filed on May 2, 2014 and incorporated by reference herein.

LOGO

73


Transition Services Agreement.  The Transition Services Agreement provides for the provision of various services, on an interim transitional basis, by Navient and SLM and to each other. The transitional services include access to certain information technology development, hosting and related support services, provision of certain short-term loan servicing functions, customer communications services, access to shared facilities, support services related to third-party transition service obligations and certain student loan trust and other administrative support services. In general, the agreed-upon charges for such services are generally intended to allow the servicing party to recover all out-of-pocket costs and a predetermined profit based on a mark-up of such costs. Under the agreement, the separation oversight committee will be responsible for monitoring and managing all matters related to the transition and the provision of services by either party to the other. The Transition Services Agreement will terminate on the expiration of the term of the last service provided under it, and in any event by no later than 24 months after the Distribution Date. The total amount paid by Navient to SLM pursuant to the Transition Services Agreement during 2015 was $652,471, and the total amount paid by SLM to Navient pursuant thereto during 2015 was $4,585,045, resulting in a net payment to Navient of $3,932,574.

Tax Sharing Agreement.  The Tax Sharing Agreement governs the respective rights, responsibilities and obligations of Navient and SLM after the Distribution relating to taxes, including with respect to the payment of taxes, the preparation and filing of tax returns and the conduct of tax contests. Under the Tax Sharing Agreement, each party is generally liable for taxes attributable to its business. The Tax Sharing Agreement also addresses the allocation of tax liabilities that are incurred as a result of the Merger, separation and distribution. In addition, the Tax Sharing Agreement restricts the parties from taking certain actions that could prevent the Merger, separation and distribution from qualifying for the tax treatment described in the Separation and Distribution Agreement. The total amount paid by Navient to SLM pursuant to the Tax Sharing Agreement during 2015 was $73,338,638, and the total amount paid by SLM to Navient pursuant thereto during 2015 was $3,000,000, resulting in a net payment to SLM of $70,338,638.

Other Agreements.  Navient also entered into a joint marketing agreement, a key systems agreement, a data sharing agreement and a sublease agreement with SLM and a loan servicing and administration agreement with Sallie Mae Bank, none of which is material to Navient (collectively, the “Other Agreements”). For a description of the Other Agreements, see the section captioned “Certain Relationships and Related Party Transactions” in the information statement filed as Exhibit 99.1 to our Form 10. The total amount paid by Navient to SLM pursuant to the Other Agreements during 2015 was $948,701, and the total amount paid by SLM to Navient pursuant thereto during 2015 was $13,499,237, resulting in a net payment to Navient of $12,550,536.

Section 16(a) Beneficial Ownership Reporting Compliance

Section 16 of the Exchange Act requires Navient’s executive officers and directors, as well as persons who beneficially own more than 10 percent of the Common Stock, to file reports on their holdings of and transactions in Navient Common Stock. Based solely on a review of the copies of such forms in our possession and on written representations from reporting persons, we believe that during the period from January 1, 2015 to December 31, 2015 all required reports were filed in a timely manner, except for the following reports which were not timely filed: Form 4 filings with respect to (i) Jack Remondi (filed March 6, 2015); (ii) Jeff Whorley (filed June 3, 2015); (iii) Somsak Chivavibul (filed August 19, 2015); and (v) Mark Heleen (filed August 19, 2015), in each case reflecting a single transaction in common stock, share equivalents, stock units and/or stock options. Each of these filings was made one day later than required.

LOGO

74


Other Matters for the 20162020 Annual Meeting


As of the date of this proxy statement, there are no matters that the Board of Directors intends to present for a vote at the Annual Meeting other than the business items discussed in this proxy statement. In addition, Navient has not been notified of any other business that is proposed to be presented at the Annual Meeting that has not been withdrawn.Meeting. If other matters now unknown to the Board of Directors come before the Annual Meeting, the proxy given by a shareholder electronically, telephonically or on a proxy card gives discretionary authority to the persons named by Navient to serve as proxies to vote such shareholder’s shares on any such matters in accordance with their best judgment.



Shareholder Proposals for the 20172021 Annual Meeting


A shareholder who intends to introduce a proposal for consideration at Navient’s 20172021 Annual Meeting may seek to have that proposal and a statement in support of the proposal included in the Company’s 20172021 proxy statement if the proposal relates to a subject that is permitted under SEC Rule 14a-8. To be considered for inclusion, the proposal and supporting statement must be received by the Company no later than December 16, 2016,10, 2020, and must satisfy the other requirements of Rule 14a-8. The submission of a shareholder proposal does not guarantee that it will be included in Navient’s proxy statement.

Navient’s Bylaws provide that a shareholder may otherwise propose business for consideration or nominate persons for election to the Board of Directors, in compliance with federal proxy rules, applicable state law and other legal requirements and without seeking to have the proposal included in the Company’s proxy statement pursuant to Rule 14a-8. Navient’s Bylaws provide that any such proposals or nominations for the Company’s 20172021 Annual Meeting must be received by it on or after January 26, 2017,20, 2021, and on or before February 27, 2017.19, 2021. Any such notice must satisfy the other requirements in Navient’s Bylaws applicable to such proposals and nominations. If a shareholder fails to meet these deadlines or fails to comply with the requirements of SEC Rule 14a-4(c), Navient may exercise discretionary voting authority under proxies it solicits to vote on any such proposal.


2020 Proxy Statement75

Proxy Access Procedures

The Company's Second Amended and Restated Bylaws generally permit a shareholder, or group of up to 20 shareholders, owning at least 3% of our outstanding shares for at least three years to nominate, and include in the Company's proxy materials, director nominees constituting up to the greater of two or 20% of the Company's Board, provided that the shareholder(s) and nominee(s) satisfy the requirements in our bylaws. Written notice of proxy access director nominees must be received no later than the close of business on the 120th day, nor earlier than the close of business on the 150th day, prior to the first anniversary of the date our definitive proxy statement was first sent to stockholders in connection with the preceding year's annual meeting. With respect to the 2021 annual meeting, this notice must be received between November 10, 2020 and December 10, 2020, assuming the date of the 2021 annual meeting is not changed by more than 30 days before or after the first anniversary of the 2020 annual meeting. Any notices should be addressed to Chief Legal Officer and Secretary, Navient Corporation, 123 Justison Street, Wilmington, Delaware 19801.


Solicitation Costs


All expenses in connection with the solicitation of proxies for the Annual Meeting will be paid by Navient. We have engaged MacKenzie Partners, Inc. to solicit proxies for an estimated fee of $15,000$17,500 plus reimbursement for out-of-pocket costs. In addition, officers, directors, regularcertain employees or other agents of Navient may solicit proxies in person, by telephone, telefax, personal calls, or other electronic means. Navient will request banks, brokers, custodians and other nominees in whose names shares are registered to furnish to the beneficial owners of Navient’s Common Stock Notices of Availability of the materials related to the Annual Meeting, and including, if so requested by the beneficial owners, paper copies of our 2019 Annual Report on Form 10-K, this proxy statement and the proxy card and, upon request, the Company will reimburse such registered holders for their out-of-pocket and reasonable expenses in connection therewith.

LOGO

75


Householding

Householding

To reduce the expense and reduce environmental effects of printing and delivering duplicate proxy materials to shareholders who may have more than one account holding Navient stock but share the same address, Navient has adopted a procedure approved by the SEC called “householding.” Under this procedure, certain registered shareholders who have the same address and last name, and who do not participate in electronic delivery of proxy materials, will receive one copy of the Notice of Internet Availability and, as applicable, any additional proxy materials that are delivered until such time as one or more of these shareholders notifies us that they want to receive separate copies. Shareholders who participate in householding will continue to have access to and utilize separate proxy voting instructions.

If you are a registered shareholder and would like to have separate copies of the Notice of Internet Availability or proxy materials mailed to you in the future, or you would like to have a single copy of the Notice of Internet Availability or proxy materials mailed to you in the future, you must submit a request in writing to Broadridge Financial Solutions, Inc., Householding Department, 51 Mercedes Way, Edgewood, New York 11717 or call at 1-800-542-1061. If you are a beneficial shareholder, please contact your bank or broker to opt in or out of householding.

However, please note that if you are a registered shareholder and wish to receive a separate proxy card or vote instruction form or other proxy materials for purposes of this year’s Annual Meeting, you should follow the instructions included in the Notice of Internet Availability that was sent to you and we will deliver promptly upon written or oral request, separate copies of the proxy materials for this year’s Annual Meeting.



2020 Proxy Statement

LOGO

76



LOGO

NAVIENT CORPORATION

ATTN: CORPORATE SECRETARY

123 JUSTISON STREET

WILMINGTON, DE 19801

VOTE BY INTERNET -www.proxyvote.com

Use the Internet to transmit your voting instructions and for electronic delivery of information up until 11:59 P.M. Eastern Time the day before the cut-off date or meeting date. Have your proxy card in hand when you access the web site and follow the instructions to obtain your records and to create an electronic voting instruction form.

ELECTRONIC DELIVERY OF FUTURE PROXY MATERIALS

If you would like to reduce the costs incurred by our company in mailing proxy materials, you can consent to receiving all future proxy statements, proxy cards and annual reports electronically via e-mail or the Internet. To sign up for electronic delivery, please follow the instructions above to vote using the Internet and, when prompted, indicate that you agree to receive or access proxy materials electronically in future years.

VOTE BY PHONE - 1-800-690-6903

Use any touch-tone telephone to transmit your voting instructions up until 11:59 P.M. Eastern Time the day before the cut-off date or meeting date. Have your proxy card in hand when you call and then follow the instructions.

VOTE BY MAIL

Mark, sign and date your proxy card and return it in the postage-paid envelope we have provided or return it to Vote Processing, c/o Broadridge, 51 Mercedes Way, Edgewood, NY 11717.

TO VOTE, MARK BLOCKS BELOW IN BLUE OR BLACK INK AS FOLLOWS:

E04026-P74245KEEP THIS PORTION FOR YOUR RECORDS

DETACH AND RETURN THIS PORTION ONLY

THIS PROXY CARD IS VALID ONLY WHEN SIGNED AND DATED.

NAVIENT CORPORATION

The Board of Directors recommends you vote FOR the following proposals:

1.    

Election of Directors

Nominees:

For

  Against  

Abstain

1a.    John K. Adams, Jr.

1b.   Ann Torre Bates

1c.    Anna Escobedo Cabral

1d.   William M. Diefenderfer, III

1e.    Diane Suitt Gilleland

1f.    Katherine A. Lehman

1g.   Linda A. Mills

1h.   Barry A. Munitz

1i.    John F. Remondi

1j.    Jane J. Thompson

1k.   Laura S. Unger

1l.    Barry L. Williams

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

¨

For

  Against  

Abstain

2.     Ratification of the appointment of KPMG LLP as our independent registered public accounting firm for 2016.

¨

¨

¨

3.     Advisory vote to approve named executive officer compensation.

¨

¨

¨

The Board of Directors recommends you vote AGAINST the following proposal:

4.     Shareholder proposal regarding disclosure of lobbying activities and expenses.

¨

¨

¨

NOTE:The shares represented by this proxy when properly executed will be voted in the manner directed herein. If any other matters properly come before the meeting, the person named in this proxy will vote in their discretion.

For address changes and/or comments, please check this box and write them on the back where indicated.

¨

Please indicate if you plan to attend this meeting.

¨

¨

YesNo

Please sign exactly as your name(s) appear(s) hereon. When signing as attorney, executor, administrator, or other fiduciary, please give full title as such. Joint owners should each sign personally. All holders must sign. If a corporation or partnership, please sign in full corporate or partnership name by authorized officer.

Signature [PLEASE SIGN WITHIN BOX]

Date

Signature (Joint Owners)

Date


Important Notice Regarding the Availability of Proxy Materials for the Annual Meeting:

The Notice and Proxy Statement and Form 10-K are available at www.proxyvote.com.

PLEASE VOTE, SIGN AND DATE THIS PROXY CARD ON THE REVERSE SIDE AND RETURN PROMPTLY IN THE ENCLOSED ENVELOPE.

ADMISSION TICKET

Bring this ticket and photo ID with you if you plan on attending the meeting.

NOTE: Cameras, transmission, broadcasting and other recording devices, including smart phones, will not be permitted in the meeting room. Attendees may be asked to pass through a security screening device or adhere to other security measures prior to entering the Annual Meeting. We regret any inconvenience this may cause you and we appreciate your cooperation.

IF YOU HAVE NOT VOTED VIA THE INTERNET OR TELEPHONE, FOLD ALONG THE PERFORATION,

q    DETACH AND RETURN THE BOTTOM PORTION IN THE ENCLOSED ENVELOPE.    q

E04027-P74245

NAVIENT CORPORATION

Annual Meeting of Shareholders

May 26, 2016 11:00 AM

Navient Corporation

123 Justison Street

Wilmington, DE 19801

THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

The undersigned hereby appoints Mark Heleen and Kurt Slawson, or each of them, each with full power of substitution, as the lawful attorneys and proxies of the undersigned to attend the Annual Meeting of Shareholders of Navient Corporation to be held on May 26, 2016, and any adjournments or postponements thereof, to vote the number of shares the undersigned would be entitled to vote if personally present, and to vote in their discretion upon any other business that may properly come before the meeting.

THIS PROXY, WHEN PROPERLY EXECUTED, WILL BE VOTED AS SPECIFIED BY THE UNDERSIGNED SHAREHOLDER. IF NO CHOICE IS SPECIFIED BY THE SHAREHOLDER, THIS PROXY WILL BE VOTED “FOR” ALL PORTIONS OF PROPOSALS 1, 2 AND 3, “AGAINST” ON PROPOSAL 4 AND IN THE PROXY’S DISCRETION ON ANY OTHER MATTERS PROPERLY COMING BEFORE THE MEETING.

THIS CARD WILL ALSO BE USED TO PROVIDE VOTING INSTRUCTIONS TO THE TRUSTEE FOR ANY SHARES HELD FOR THE ACCOUNT OF THE UNDERSIGNED IN THE NAVIENT 401(K) SAVINGS PLAN.

Address Changes/Comments:

(If you noted any Address Changes/Comments above, please mark corresponding box on the reverse side.)